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have not received my cartel coins for November

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
have not received my cartel coins for November
 

NemesisSupreme's Avatar


NemesisSupreme
11.19.2012 , 12:24 PM | #1
My billing dates was 11/17 it is now 11/19 so I have waited the 48 hours as it states in the FAQ. Has anybody else been charged for November and not received their complementary cartel coins for this month?

grombrinda's Avatar


grombrinda
11.19.2012 , 01:24 PM | #2
Yes me..my sub was billed the 16th and still no coins. Waiting on phone for customer support right now. Let you know what the tell me .
We didn't start the Star Wars,They were already fightin' em,since George was writing them!!

Apopthis's Avatar


Apopthis
11.19.2012 , 01:27 PM | #3
Quote: Originally Posted by grombrinda View Post
Yes me..my sub was billed the 16th and still no coins. Waiting on phone for customer support right now. Let you know what the tell me .
I haven't as well. I was on hold for an hour this morning...good luck mate. Let us know..because they won't.

LexonLightsaber's Avatar


LexonLightsaber
11.19.2012 , 01:30 PM | #4
Same Here

grombrinda's Avatar


grombrinda
11.19.2012 , 01:40 PM | #5
Don't worry , i'm very patient.
We didn't start the Star Wars,They were already fightin' em,since George was writing them!!

grombrinda's Avatar


grombrinda
11.19.2012 , 03:14 PM | #6
Closing in on 2 hour wait........................
We didn't start the Star Wars,They were already fightin' em,since George was writing them!!

MoogleNut's Avatar


MoogleNut
11.19.2012 , 03:20 PM | #7
Same for me.
I keep getting the "Cartel coins have been to added to your account" message in-game, but no coins are showing either in the ledger or the in-game store.

My sub renewed on Friday 16th.

NemesisSupreme's Avatar


NemesisSupreme
11.19.2012 , 04:45 PM | #8
1 hour 49 minutes on hold thus far.

Jacen_Starsolo's Avatar


Jacen_Starsolo
11.19.2012 , 04:46 PM | #9
I haven't gotten mine for October and you're here talking about November?

grombrinda's Avatar


grombrinda
11.19.2012 , 04:48 PM | #10
Ok got my coins guys...just have all your info ready so you and cs are on same pages and they will clear you for your coins. Only took me 3 hours 9 minutes 40 seconds to do it.
But yes I got my stipend and some other missing coins.

Good luck ^^
We didn't start the Star Wars,They were already fightin' em,since George was writing them!!