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Error Code 16: cannot play my character and cannot unlock it...

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Error Code 16: cannot play my character and cannot unlock it...
 
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TCA-Worf's Avatar


TCA-Worf
11.16.2012 , 10:28 PM | #1
I played a level 15 character that was capped until Free to Play opened... Now the character is level 17 and I get that annoying Error Code: 16 which will not let the character be played at all.

Sent an e-mail to support @ swtor . com ... no response.

"To continue playing this character, you must validate an email address for your account. You may validate your email by visiting https://account.swtor.com/user/info.

[OK]

Error Code: 16 More Info."

I entered my e-mail address and never received the message.

I am playing on the SAME network on the same ISP with the same Internet IP Address that I played the character on in the last day or 2.

Can I get some help soon on this issue?

Please!

Thanks.

TCA-Worf's Avatar


TCA-Worf
11.16.2012 , 10:30 PM | #2
By the way, I can load another of my level 15 characters but If I play it for 1 more experience which will make it level 16, it most likely will be locked up too!

*** SIGH! ***

delltta's Avatar


delltta
11.17.2012 , 04:00 AM | #3
i have the same problem.

Aquan_Torento's Avatar


Aquan_Torento
11.17.2012 , 10:47 AM | #4
I am having the same Problem. I'm about to go nuts!

DarthJustifier's Avatar


DarthJustifier
11.17.2012 , 12:47 PM | #5
I am having problems like this as well although I can log in all my characters except for my lvl 21 Trooper the character i had ready for my HK-51 quest and when i try and load him i get an unending load and my entire computer locks up but only with that toon all my other toons load just fine
You republic scum!

ArchAgent's Avatar


ArchAgent
11.17.2012 , 07:27 PM | #6
I got an email, and it still doesn't do anything

TheJagji's Avatar


TheJagji
11.17.2012 , 09:30 PM | #7
Got a mate who has the same problem. It seems like they have screwed something up with the shift from the lvl15 F2P cap to the lvl50 F2P cap.

omegapartacus's Avatar


omegapartacus
11.18.2012 , 08:53 AM | #8
Happened to me as well. What's supposed to happen is that you receive an e-mail,but nope nothing.

Yeksuom's Avatar


Yeksuom
11.18.2012 , 11:20 AM | #9
I have also this Error Code 16

My Char. is CaptainCodys = 16lv

Timbrast's Avatar


Timbrast
11.18.2012 , 11:28 AM | #10
I've got error code 16 as well, I don't know what is going on but its really harsh having to go through the server queue over and over again trying to get on.