Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Bought a subscription, now can't play

STAR WARS: The Old Republic > English > Customer Service
Bought a subscription, now can't play
First BioWare Post First BioWare Post

Achimrst's Avatar


Achimrst
11.16.2012 , 11:37 PM | #31
Used the link!
(╯ _)╯︵ ┻━┻ TRYING NOW!!!

Achimrst's Avatar


Achimrst
11.16.2012 , 11:39 PM | #32
(╯ _)╯︵ ┻━┻ NO CHANGE!!!
Although if I remember correctly someone yesterday was trying to convince me that you have to wait a while for site and game itself to sync. Maybe? (╯ _)╯︵ ┻━┻MAYBE NOT!!!

Achimrst's Avatar


Achimrst
11.16.2012 , 11:41 PM | #33
Quote: Originally Posted by Lokrutio View Post
Similar issue here, I'm getting the same message and cannot play. Only difference is I have not resubbed. Like the others here I am a returning player with a lapsed sub, though unlike them I have not resubbed.
Do you get the error code 3001, the "No active subscription" on the launcher.
(╯ _)╯︵ ┻━┻ OR BOTH!!!

whiskeytrigger's Avatar


whiskeytrigger
11.16.2012 , 11:42 PM | #34
Another quick question for those of you that resubbed. Did you resub on a PC or a Mac or a phone/tablet? I used my iPad to resub.

Airmanorser's Avatar


Airmanorser
11.16.2012 , 11:43 PM | #35
pc here

ZombieReagan's Avatar


ZombieReagan
11.16.2012 , 11:43 PM | #36
I did it on my PC using Chrome browser if that means anything.

Achimrst's Avatar


Achimrst
11.16.2012 , 11:44 PM | #37
Quote: Originally Posted by zombiereagan View Post
i did it on my pc using chrome browser if that means anything.
(╯ _)╯︵ ┻━┻ ditto!!!

Peillach's Avatar


Peillach
11.16.2012 , 11:49 PM | #38
One hour on hold trying to talk to a billing representative.
Code:
Doctor Ray Muzyka here, I just want to remind you that your call is very important to us. Our representatives are quickly trying to help others, in order to get to you as quickly as possible.

whiskeytrigger's Avatar


whiskeytrigger
11.16.2012 , 11:49 PM | #39
I doubt it will mean anything. But it can't hurt for them to have all the information they can. That is, if they're even still checking this thread.

whiskeytrigger's Avatar


whiskeytrigger
11.16.2012 , 11:50 PM | #40
Good luck Pei, I spent an hour and a half on there earlier just to have them hang up on me.