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Bought a subscription, now can't play

STAR WARS: The Old Republic > English > Customer Service
Bought a subscription, now can't play
First BioWare Post First BioWare Post

sebbestuffa's Avatar


sebbestuffa
11.20.2012 , 05:09 PM | #201
Quote: Originally Posted by Beesodd View Post
Hi michalpop, please check again now.

I'm gald to hear you're back in the game, sebbestuffa. Unfortunately I can't discuss or grant comensation through the forums, but at this point you may wish to create a ticket (or amend your existing one) to make a request.

Sorry that I can't do more on this for you.
Already done, thanks alot : )

Chinscream's Avatar


Chinscream
11.20.2012 , 05:31 PM | #202
Forget my last post, my problem is fixed.

Beesodd's Avatar


Beesodd
11.20.2012 , 05:42 PM | #203 Click here to go to the next staff post in this thread. Next  
Thanks for the update, Chinscream. I'm sorry, I meant to include your name in my pevious replies. Enjoy the game and thanks for your patience.

Beesodd | BioWare Customer Service - Forum Support

Talulabjaka's Avatar


Talulabjaka
11.20.2012 , 06:05 PM | #204
hello again, my friend have the same problem, now he can get into the game, but he says that there is no active subscription, but he bought it yesterday 2012/11/20 5:48 PM. Please help him.
Account name: nikonovich
invoice number: 885519947

Reflekt's Avatar


Reflekt
11.20.2012 , 06:17 PM | #205
I purchased a subscription last night but only have a 'preferred' listing.
Account: Reflekt

enclavius's Avatar


enclavius
11.21.2012 , 01:17 AM | #206
Hey!
My friend has a problem. He bought the game for 2 months, but he still has "free to play" status.
login: Truidus, mail: [Editing out email-CS]
what can we do?

Beesodd's Avatar


Beesodd
11.21.2012 , 01:23 AM | #207 This is the last staff post in this thread.  
Hi guys, can you check again now to see if the problem persists?

Beesodd | BioWare Customer Service - Forum Support

Forsakn's Avatar


Forsakn
11.26.2012 , 09:28 PM | #208
I am also having issues with being a paid subscriber but showing f2p player ingame

Filippelli's Avatar


Filippelli
12.26.2012 , 12:23 PM | #209
Bought a subscription but it didn`t kick in yet. My player name is WLADMIR. Thanks!

fedefuma's Avatar


fedefuma
01.05.2013 , 03:36 AM | #210
Hello, my friend has the same or a similar issue as most of the above people, he has re-subscribed but he's still a preferred player.

Account: xLeonard
Sub date: 2013/01/04 3:25 PM
Status: OPEN
Invoice: 938436704