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Bought a subscription, now can't play

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Bought a subscription, now can't play
First BioWare Post First BioWare Post

sebbestuffa's Avatar

11.20.2012 , 05:09 PM | #201
Quote: Originally Posted by Beesodd View Post
Hi michalpop, please check again now.

I'm gald to hear you're back in the game, sebbestuffa. Unfortunately I can't discuss or grant comensation through the forums, but at this point you may wish to create a ticket (or amend your existing one) to make a request.

Sorry that I can't do more on this for you.
Already done, thanks alot : )

Chinscream's Avatar

11.20.2012 , 05:31 PM | #202
Forget my last post, my problem is fixed.

Beesodd's Avatar

11.20.2012 , 05:42 PM | #203 Click here to go to the next staff post in this thread. Next  
Thanks for the update, Chinscream. I'm sorry, I meant to include your name in my pevious replies. Enjoy the game and thanks for your patience.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Talulabjaka's Avatar

11.20.2012 , 06:05 PM | #204
hello again, my friend have the same problem, now he can get into the game, but he says that there is no active subscription, but he bought it yesterday 2012/11/20 5:48 PM. Please help him.
Account name: nikonovich
invoice number: 885519947

Reflekt's Avatar

11.20.2012 , 06:17 PM | #205
I purchased a subscription last night but only have a 'preferred' listing.
Account: Reflekt

enclavius's Avatar

11.21.2012 , 01:17 AM | #206
My friend has a problem. He bought the game for 2 months, but he still has "free to play" status.
login: Truidus, mail: [Editing out email-CS]
what can we do?

Beesodd's Avatar

11.21.2012 , 01:23 AM | #207 This is the last staff post in this thread.  
Hi guys, can you check again now to see if the problem persists?

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Forsakn's Avatar

11.26.2012 , 09:28 PM | #208
I am also having issues with being a paid subscriber but showing f2p player ingame

Filippelli's Avatar

12.26.2012 , 12:23 PM | #209
Bought a subscription but it didn`t kick in yet. My player name is WLADMIR. Thanks!

fedefuma's Avatar

01.05.2013 , 03:36 AM | #210
Hello, my friend has the same or a similar issue as most of the above people, he has re-subscribed but he's still a preferred player.

Account: xLeonard
Sub date: 2013/01/04 3:25 PM
Status: OPEN
Invoice: 938436704