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HK-51 came without gear

First BioWare Post First BioWare Post

AbstractAngel's Avatar


AbstractAngel
11.21.2012 , 03:33 PM | #131
What I'd (personally) like to know is how they are able to determine who got gear and who didn't. I think that most people would be extremely frustrated if they patched it for everyone and just gave us all a gear bundle - as some who have HK-51 will get double gear.

I ask this mainly because myself and 4 other guild members ran these quests and obtained our HK-51. 2 out of 4 of us got gear. What concerns me is moving forward if this is something that will affect us in other missions/etc as it was clear we all went through the exact same steps together, and the result was different for each of us.

Has SWTOR determined if maybe this is something that could be chronic for future releases? Was it a random roll of the dice if you got the gear - as you picked it up? It would be nice to see some semblance of direction on this, even if we can't get an idea of when the fix will be issued. I think the mob mentality is satiated when we can apply reassurances that this was a random drop issue and not based on specific accounts - that way we can continue to game without the worry of furthering our SOLness for other items.
Show me a sane man, and I will cure him for you... ~Jung

Murahjazz's Avatar


Murahjazz
11.21.2012 , 03:36 PM | #132
Quote: Originally Posted by Jackomara View Post
Everyone keeps saying "mail me the parts", easy fix... but what about all the new people that keep completing the quest line and continue getting ungeared HKs? Everyone needs to be patient and wait for the patch. You've gone almost 11 months (since launch) without an HK companion... you can wait a little while longer for gear.

How long? Who knows? If it were a matter of an "ALL Hks not having gear" bug, it'd probably be easy to find and fix. But there are several variations of HKs coming into play (naked, geared w/o mods, geared w/ blue mods, geared w/epic mods) and they need to figure out why and go from there.

Not good enough? Then go back to God-Mode "My Care Bear Island", where you get everything you want, whenever you want.

Exactly why i said send the gear out to EVERYONE on the server , alts included etc , just make it 1c to vendor so its not game breaking on the economy

Amoxomo's Avatar


Amoxomo
11.21.2012 , 03:48 PM | #133
Customer service.... that's what they call this...I asked about the gear, if they could just send it to me or if i could just Redo the quest i continued to ask if my time wasted would be compensated for or if my credits spent on the quest would be refunded because of not being able to use the stupid thing without sinking at least a million credits to fully gear the droid myself. Read the little note at the bottom about what they claim to be their specialism then everyone please take a moment to lol with me... this is sad. they shoved all my questions out the door and gave me a broad statement that i imagine EVERYONE who drops a ticket in will be sent. I MISS SWG. Sony come back to us!


I am Protocol Droid M0-T0, Human-Cyborg Relations.

Thank you for contacting us regarding the issue you encountered with HK-51.

Please note that we are aware of an issue where HK-51 may not have any gear when first unlocked.
We are currently investigating and are working to resolve this issue in an upcoming patch.

Any new information pertaining to this issue will be communicated in our official forums, found here:
http://www.swtor.com/community/

Please also keep an eye on patch notes, found here:
http://www.swtor.com/patchnotes

If you have encountered an issue on one of the missions to unlock HK-51, please be advised that we currently only offer support for class story missions.
Please submit a bug report in-game to ensure that your mission issue is brought to the attention of our development team.

If you have suggestions or feedback regarding the HK-51 mission chain, please post on our suggestion Box forum at http://www.swtor.com/community/forumdisplay.php?f=349. While our Developers may not post in every thread created there, they do read the forums on a regular basis, and are constantly looking for feedback from our players.

Thank you for your patience and understanding, and we apologize for any inconvenience this issue may have caused.

Please do not hesitate to contact us again if you have any further questions.

Galactic Support is our speciality...

Sincerely,

Protocol Droid M0-T0
Savior, conqueror, hero, villain, You are all things, and yet, you are nothing. In the end you belong to neither the light nor the darkness. You will forever stand alone.

Kyuuu's Avatar


Kyuuu
11.21.2012 , 03:51 PM | #134
when this bug is even fixed is the people that got the bugged hk with no gear even gona get the missing gear sent to them???

Damhooligan's Avatar


Damhooligan
11.21.2012 , 07:53 PM | #135
Yeah I got the st00pid M0-T0 reply. Hey BW..... that does not cut it!

There is more to customer service than talking at us with some lame patch response.

Mail everyone who sent you the bug report the gear, making it BOP, requires HK-51, worth nothing so the only use it has is to be on a HK-51 droid.

Then move on to the dozens of other glitches in the game, fix the resolve system in PVP etc.!
Strength in Passion An imperial Guild.(███████████████████████████████████≣ị()ị∰∭∭∭ ∰ị(

Endek's Avatar


Endek
11.22.2012 , 04:35 AM | #136
Hi all,

Just for the record, I do have a Warrior named Entrox, but as our group needed a healer I completed the quests with my Sorcerer and received a fully loaded HK-51, but the Warrior Hardax in the group received an empty HK-51.

I did end up running the story again with my Jugg Entrox, right through to The Foundry HM mission, but after reading this thread since it started, thought I would use my Cartel coins to unlock a Legacy bound HK-51 to see how he rolled off the production line.... Sought of hoping that maybe, a legacy bound HK-51 might be immune...

Long story short, my Warrior HK-51 is empty. But the 3 other lvl 50 HK's I have also unlocked for some of my Imp and Rep toons are fulled loaded.

All in all though, I am right chuffed to have HK-51 on the scene so I will now get on and craft my Warrior's HK-51 parts whlst waiting for the patch.
Endek
**********************
Server:- Dxun Battle Circle
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Opii's Avatar


Opii
11.22.2012 , 03:58 PM | #137
Look's like there will be a patch/maintenance day on the 27th. Hopefully this patch addresses it.

XxKingspazxX's Avatar


XxKingspazxX
11.22.2012 , 04:53 PM | #138
Quote: Originally Posted by Opii View Post
Look's like there will be a patch/maintenance day on the 27th. Hopefully this patch addresses it.
ya its a good thing I didn't pay for 2 weeks of not being able to use he product I paid for...

Izzgorry's Avatar


Izzgorry
11.24.2012 , 05:25 PM | #139
This is ********. That quest isn't exactly a short one. The small amount of time I DO get to play, I dont want to spend it doing buggy quests. Every one affected by this bug should get compensation, to say the least. This almost makes me want to quit playing the game all together. Fix it.

BIGssdl's Avatar


BIGssdl
11.25.2012 , 02:35 AM | #140
Marauder
Solo HK-51 questline
no HK-51 gear