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Unable to buy more Cartel Coins

 
First BioWare Post First BioWare Post

firestarter's Avatar


firestarter
12.18.2012 , 11:29 PM | #1421
I really dont know what do say about this.

So I have been locked out for over a month now. Tried right know. Could buy the expansion, sub and coins.
Never phoned anyone or did anything.


Dunno how long this will work but at least for the expansion and the sub.....thank you.

P.S.: FYI Ihad been locked out for exactly for one month and one day......

TexasMarine's Avatar


TexasMarine
12.18.2012 , 11:54 PM | #1422
Quote: Originally Posted by firestarter View Post
I really dont know what do say about this.

So I have been locked out for over a month now. Tried right know. Could buy the expansion, sub and coins.
Never phoned anyone or did anything.


Dunno how long this will work but at least for the expansion and the sub.....thank you.

P.S.: FYI Ihad been locked out for exactly for one month and one day......
I really hope one month isnt the lock out time frame

Alithia's Avatar


Alithia
12.19.2012 , 01:59 AM | #1423
Called them yesterday on Skype. A rep picked up after one minute and put me in a queue with a billing rep. After 1 hour somebody answered. He acted as if he never heard of the problem but he could see all my failed attempts to buy CC and the expansion. I sent in a scan of my ID and he said the problem would be solved within 7 days.
Alithia, Sorceress - Xonia, Assassine - Jalen, Marauder
Scintilla, Operative - Scin, Mercenary - Thialia, Guardian
JIlly, Commando - Jaisa, Gunslinger

RetardRaptor's Avatar


RetardRaptor
12.19.2012 , 02:02 AM | #1424
so you sent a scan of your photo id to a generic email over regular email and think that was a fine thing to do? Who ends up with that info?

Stansman's Avatar


Stansman
12.19.2012 , 03:26 AM | #1425
Well as I feared my problem is back.. after several phone calls to them the problem was fixed and I had a week or so where I could buy coins, this time I carefully made sure I didnt exceed my daily quota and waited at least 24 hours between purchases but tonight the hated error message appeared again when I tried to pre order the expansion and was still there when I then tried to buy some coins. I'll wait well over 24 hours and try again but based on past experience the problem is there to stay unless I call them again...totally unbelievable..

ClaudiusDK's Avatar


ClaudiusDK
12.19.2012 , 05:03 AM | #1426
Unable to buy coins.
Missing christmas sales..
Gonna miss the option to pre-order the expansion..
Subscription is gonna run out..

..before the problem is fixed.

They better give us something extra special when they fix this.

PoliteAssasin's Avatar


PoliteAssasin
12.19.2012 , 06:58 AM | #1427
I had this issue since the f2p release date, but today I was able to purchase more coins. Weird, but yeah. Wonder how long it will last though.
Manager of Basic Skills For A Better Society. We hand out <basic skill stim>s in PVP to those in need. A donation of 1000 credits can help maintain the basic skills of 10 players for a day. Thousands of Republic PVPers are in dire need of these stims. Head to your local Pub Fleet and donate now!

Alithia's Avatar


Alithia
12.19.2012 , 07:14 AM | #1428
The support guy ended up with the scan of my ID card. Don't be so paranoid.
Alithia, Sorceress - Xonia, Assassine - Jalen, Marauder
Scintilla, Operative - Scin, Mercenary - Thialia, Guardian
JIlly, Commando - Jaisa, Gunslinger

Velenias's Avatar


Velenias
12.19.2012 , 08:10 AM | #1429
Quote: Originally Posted by ClaudiusDK View Post
Unable to buy coins.
Missing christmas sales..
Gonna miss the option to pre-order the expansion..
Subscription is gonna run out..

..before the problem is fixed.

They better give us something extra special when they fix this.
Shouldn't stop you from from subbing or buying expansion, I can't buy coins but could still resub and buy expansion. This is getting really annoying, they need to fix the problem already. Probably gonna lose tons of money over this problem.

Velenias's Avatar


Velenias
12.19.2012 , 08:15 AM | #1430
well using the CC option I'm stopped by the "problem", but paypal works.