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Unable to buy more Cartel Coins

First BioWare Post First BioWare Post

AcidicAmber's Avatar


AcidicAmber
12.13.2012 , 01:32 AM | #1241
I agree, they should fire themselves, this is not excusable.

Masterzacman's Avatar


Masterzacman
12.13.2012 , 02:39 AM | #1242
just called into customer service and I now have to go to a "higher department"....they obviously know we've got a problem because as soon as I told her the problem she said this is for a "higher department".
might get some luck and it will be fixed but ive tried to buy 1 million packs, obviously only trying to get one but ive tried the process with the error message millions of times, so if ive been billed i'll be living in a bin for the rest of my life!

Masterzacman's Avatar


Masterzacman
12.13.2012 , 02:45 AM | #1243
still on the waiting phone for the higher department....I think I know the music off by heart now after all the other problems I've had to ring in for...why do I bother....

Luxidenstore's Avatar


Luxidenstore
12.13.2012 , 02:52 AM | #1244
Heh, this is a strange problem to persist. You'd think they'd want our money. Oh well.

Masterzacman's Avatar


Masterzacman
12.13.2012 , 03:01 AM | #1245
Quote: Originally Posted by Luxidenstore View Post
Heh, this is a strange problem to persist. You'd think they'd want our money. Oh well.
well u gotta remember how many problems this game has

Spinikar's Avatar


Spinikar
12.13.2012 , 03:11 AM | #1246
Well, they have seemed quite happy to take my money. No cartel coins have been received in return though.

Not happy!
"Revan was power. It was like staring into the heart of the Force. Even then, you could see the Jedi he would slay etched on his soul."
419 Empire Guild Leader
spinikar@419guild.com

Masterzacman's Avatar


Masterzacman
12.13.2012 , 03:35 AM | #1247
been waiting now for 1hr 20 mins....................

Iceband's Avatar


Iceband
12.13.2012 , 04:08 AM | #1248
This is beyond reprehensible that they haven't fixed this issue yet. I don't have the time nor the inclination to spend hours on hold...its simple, FIX IT.

Belegrin's Avatar


Belegrin
12.13.2012 , 04:52 AM | #1249
what a lazy arse customer service

ImmortalSelene's Avatar


ImmortalSelene
12.13.2012 , 05:30 AM | #1250
Ok so I managed to get my thing fixed. I called the tech-support hotline. I lucked out, it was a 40 minute wait. I was able to buy 5500 coins. I still do think they should have it fixed on this site.