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Why isnt the armors colour what it is showed to be?!

STAR WARS: The Old Republic > English > General Discussion
Why isnt the armors colour what it is showed to be?!

JayEmmKay's Avatar


JayEmmKay
11.15.2012 , 05:10 PM | #1
So I just bought the Investigator set, which is a red armor. But guess what! When I put it on the chest is black! Why is that? Is any other armors like this too? Not that I mind the black colour, but it clearly showed red before I bought it.
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Keithley's Avatar


Keithley
11.25.2012 , 10:59 AM | #2
I have the same problem, except mine is more of a maroon colour. It seems like it is related to your skin colour (I read a post in the german section that addresses this issue). Hopefully they fix this, or give a refund. Should be the same colour as the preview.

It's odd, but in cut scenes, the outfit is the correct colour.
"Luck. Luck does not exist. 'Luck' is only a word we use to describe our blindness to the subtle currents of the Force." -Mace Windu, Shatterpoint

JimG's Avatar


JimG
11.25.2012 , 12:14 PM | #3
Quote: Originally Posted by Keithley View Post
It's odd, but in cut scenes, the outfit is the correct colour.
Then that sounds like a bug. Submit an in-game support ticket or email to customer service to give them a heads up.

Eillack's Avatar


Eillack
11.25.2012 , 12:19 PM | #4
Lighting sources on the map you are currently on might play a part.

Also...you have a preview window before you buy.

Melycinya's Avatar


Melycinya
11.25.2012 , 12:50 PM | #5
Quote: Originally Posted by Eillack View Post
Lighting sources on the map you are currently on might play a part.

Also...you have a preview window before you buy.
There was someone else who had a problem with a Cartel Market chest piece changing from red to brown when they equipped it, but it had been red in the preview window (and happened to also be red on their character sheet).
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Keithley's Avatar


Keithley
11.27.2012 , 06:38 AM | #6
yes as i stated before, the actual item I buy should be what I previewed in the preview window, which implies that i did in fact preview it. This is not a lightning problem. I will submit a bug report! Thanks guys
"Luck. Luck does not exist. 'Luck' is only a word we use to describe our blindness to the subtle currents of the Force." -Mace Windu, Shatterpoint

OddballEasyEight's Avatar


OddballEasyEight
11.27.2012 , 07:36 AM | #7
Apparantly its based on your skin tone...

happened a while back with some other armour if i recall correctly.
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JustARandomGuy's Avatar


JustARandomGuy
11.27.2012 , 07:44 AM | #8
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Trollokdamus's Avatar


Trollokdamus
11.27.2012 , 08:27 AM | #9
Quote: Originally Posted by JustARandomGuy View Post
It's funny how they "have escalated this color discrepancy to our development team for investigation" just now, while this bug was there since launch affecting all red colored light armor. As well as Aspiring Knight's sentinel set. I'm more than sure they've got tons of tickets on this matter during all this time.

Screaming_Ziva's Avatar


Screaming_Ziva
11.27.2012 , 09:03 AM | #10
Quote: Originally Posted by Trollokdamus View Post
It's funny how they "have escalated this color discrepancy to our development team for investigation" just now, while this bug was there since launch affecting all red colored light armor. As well as Aspiring Knight's sentinel set. I'm more than sure they've got tons of tickets on this matter during all this time.
Yeah. This problem has been around for a long time. I reported this when I first saw it back in September:

http://imageshack.us/a/img338/6468/previewwlq.jpg

The top is bright red in the preview window but then turns blech when you actually equip it on a character.