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Unable to redeem product code

SophothyX's Avatar

12.19.2011 , 11:36 PM | #1
I received my product code by email a few days ago, on the same day everyone with early access got it, but when I try to redeem the code, I get the error "this code has already been used." When I check my account it says I haven't redeemed a code so I don't know what the issue is.

Anyone else having this problem?