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Weird routing the cause of lag?

STAR WARS: The Old Republic > English > Customer Service
Weird routing the cause of lag?

agmen's Avatar


agmen
11.07.2012 , 08:06 AM | #1
My ISP uses level3 as a peering partner, and I seeing my traffic to the EU The Red Eclipse, going via New York!!

http://lg.level3.net/traceroute/trac...=159.153.78.13

Show Level 3 (London, England) Traceroute to 159.153.78.13
1 ae-52-52.csw2.London1.Level3.net (4.69.139.120) 0 msec 0 msec 0 msec
2 ae-57-222.ebr2.London1.Level3.net (4.69.153.133) 0 msec 0 msec
ae-58-223.ebr2.London1.Level3.net (4.69.153.137) 0 msec
3 ae-42-42.ebr1.NewYork1.Level3.net (4.69.137.70) 68 msec
ae-44-44.ebr1.NewYork1.Level3.net (4.69.137.78) 68 msec 68 msec
4 ae-81-81.csw3.NewYork1.Level3.net (4.69.134.74) 80 msec 72 msec 72 msec
5 ae-1-60.edge1.NewYork1.Level3.net (4.69.155.14) 72 msec
ae-2-70.edge1.NewYork1.Level3.net (4.69.155.78) 68 msec 68 msec
6 telia-level3-10ge.NewYork1.Level3.net (4.68.110.82) 72 msec 68 msec
4.68.63.202 68 msec
7 nyk-b6-link.telia.net (213.155.130.33) [AS1299 {TCN}] 68 msec 68 msec 68 msec
8 cablewireless-ic-147788-nyk-b6.c.telia.net (80.239.196.170) [AS1299 {TCN}] 112 msec 116 msec 72 msec
9 xe-0-3-0-xcr1.nyb.cw.net (195.2.28.98) [AS1273 {CW-ECRC}] 84 msec
xe-0-0-0-xcr1.lnd.cw.net (195.2.25.17) [AS1273 {CW-ECRC}] 84 msec 80 msec
10 xe-5-3-0-xcr1.lsw.cw.net (195.2.4.193) [AS1273 {CW-ECRC}] 72 msec 72 msec
xe-7-0-0-xcr1.lsw.cw.net (195.2.21.198) [AS1273 {CW-ECRC}] 72 msec
11 xe-11-0-0-xcr1.duc.cw.net (195.2.21.246) [AS1273 {CW-ECRC}] 84 msec 84 msec 84 msec
12 bioware-gw2.duc.cw.net (195.2.27.90) [AS1273 {CW-ECRC}] 84 msec 84 msec
bioware-gw1.duc.cw.net (195.2.27.86) [AS1273 {CW-ECRC}] 80 msec
13 * * *
14 * * *

The trip to New York is adding 60ms to my ping.

From my work connection the route remains in Europe and the ping is ~30ms.

I've tried contacting level3 but I've not had a response.

Anyone else with lag issues seeing odd routing?

ShawnSixtyTwo's Avatar


ShawnSixtyTwo
11.07.2012 , 02:42 PM | #2
Yup. I'm in Houston and my trace follows a predictable path up to Dallas, but keeps going up to Kansas, takes a huge jump over to NY for a couple hops, then a cross-country leap to Redwood, CA for the server.

That explains a lot, actually.
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Telanis's Avatar


Telanis
11.07.2012 , 03:01 PM | #3
Wow that's crazy, I'll have to test this myself.

Ardatur's Avatar


Ardatur
11.08.2012 , 04:00 AM | #4
Same problem. I am from Russia but my connection with server "The Progenitor"(EU) via NY. And i have lags 180-900. It was started at last week.
Spoiler

agmen's Avatar


agmen
11.09.2012 , 03:22 AM | #5
Had a response from level3, they are investigating. I'll update this thread when I hear more.

Ardatur's Avatar


Ardatur
11.09.2012 , 07:45 AM | #6
Quote: Originally Posted by agmen View Post
I'll update this thread when I hear more.
I would be grateful.

agmen's Avatar


agmen
11.09.2012 , 09:37 AM | #7
I just received this response from level3

"At a high level, we are routing the traffic to one of Telia’s customers and Telia is influencing where that is being sent (i.e. New York). The end customer who has a commercial relationship with Telia will have much more leverage in getting this changed. Telia will need to change their IP advertisements so that these are set to London. Telia may have a commercial or technical reason they are not doing that, but organizations with a commercial interest (i.e. Telia’s customer who owns the server) have more leverage than we have to get that changed, similar to what we would do for one of our paying customers."

If Bioware could take this up with Telia, some high latency issues could be resolved.

mentalmackem's Avatar


mentalmackem
11.09.2012 , 09:44 AM | #8
its the .cw.net servers thats causing me to lag :/, and when i look up the servers it says they belong to cable and wireless who i thought went bust years ago but maybe im wrong