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Information Request: Crashing to Desktop

STAR WARS: The Old Republic > English > Customer Service
Information Request: Crashing to Desktop
First BioWare Post First BioWare Post

Darth_Precursor's Avatar


Darth_Precursor
01.02.2013 , 11:20 PM | #571
Quote: Originally Posted by Aortaex View Post
After I tried this I didn't have single crash for over month now, before that it was either 1.5 hour idle game crash time or crashing to desktop after every 5th or 6th loading screen usually after switching from one char to another, hope it will work for you guys as well.


To enable the 3GB switch on Windows Vista™ or Windows 7:

1 . Right-click Command Prompt in the Accessories program group of the Start menu. Click Run as Administrator.
2. At the command prompt, enter "bcdedit /set increaseuserva 3072"
3. Restart the computer.
What exactly does this do, though?
Dynaster- Operative Medic
Chillum- Deception Assassin

<GOML>
The Bastion

ShiJax's Avatar


ShiJax
01.03.2013 , 02:48 AM | #572
1. The Prophecy of Five
2. Shijax (primary) and several alts.
3. Every couple of hours, sometimes more often.
4. Happens during gameplay, no commonality, happens everywhere.

DXDiag:

Spoiler


Application Event:

Spoiler

chizum's Avatar


chizum
01.03.2013 , 06:49 AM | #573
1-Tomb Of Freedon Nadd
2-onlysolo,armoredfist,chissum,chizum,maximuscle,max imuscles,probed,rajpot,samueleljackson,shadowhealz ,sniporgg
3-Random crashes in every enviroment in swtor. Atleast 1 crash every hour to desktop. No error reporting.
4-Crashes happen at any point for no reason.
5-
Spoiler


6-

Spoiler


7-Crashes to desktop every time.

Desplain's Avatar


Desplain
01.03.2013 , 11:10 AM | #574
Think it's a good idea to post my informations also here (already did that on the German forum, but got no help).
It might help to find a solution.

1. T3-M4 (German server, but think that's not interesting)

2. all of my 12 characters

3. every 2-3 hours

4 running around on the fleet, while opening ship's storage or items list, while playing PVP, loading a planet or a
character,

5. first part of DXdiag

Spoiler
May the Force be with you.

Desplain's Avatar


Desplain
01.03.2013 , 11:25 AM | #575
5. second part of DXdiag

Spoiler


6. never got an error message after CTD, only got this one once

Spoiler
sorry it's in German

7. it's a CTD nothing else
May the Force be with you.

Squu's Avatar


Squu
01.03.2013 , 01:06 PM | #576
1 - The Harbringer
2 - any and all characters, S'qu
3 - CTD every 2 to 3 hours
4 - normally triggered starting cut scene conversations, can also happen just while mounting or walking around
5 -
Spoiler


6 -
Spoiler


7- no error given, SWTOR just disappears and desktop is there

gavinriches's Avatar


gavinriches
01.03.2013 , 04:52 PM | #577
Name of server: Tomb of Freedon Nadd
Name of character(s) affected: Takarn
Frequency of crashing – how many crashes, how often? At least 2 crashes an hour
Any potentially helpful information about crash triggers? Whenever I transition, ie flashpoints, board a ship, new area.


Your DXDiag in spoiler tags
Spoiler



Reliability report
Spoiler


This is a crash to desktop not to logout screen....

SirMalcom's Avatar


SirMalcom
01.03.2013 , 06:44 PM | #578
game continues to crash when I hit play.
I've run fix luncher program.... still crashes..... however, twice after running fix launcher I was able to get to the select server screen.... with no servers listed, then I get the message there was an error. Its been two weeks!

------------------
System Information
------------------
Time of this report: 12/24/2012, 18:11:27
Machine name: MALCOMPRO-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/02/12 15:04:38 Ver: 10.15
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16336MB RAM
Page File: 2751MB used, 29921MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 470
Manufacturer: NVIDIA
Chip type: GeForce GTX 470
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_06CD&SUBSYS_83421043&REV_A3
Display Memory: 4049 MB
Dedicated Memory: 1233 MB
Shared Memory: 2815 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Dell E248WFP(Digital)
Monitor Model: DELL E248WFP
Monitor Id: DELA02E
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 9.18.0013.1070 (English)
Driver Version: 9.18.13.1070
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/3/2012 10:47:14, 18045968 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-458D-11CF-DD77-4FA31EC2C435}
Vendor ID: 0x10DE
Device ID: 0x06CD
SubSys ID: 0x83421043
Revision ID: 0x00A3
Driver Strong Name: oem51.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 22:9.18.13.1070ci\ven_10de&dev_06cd
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Logitech USB Headset)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_046D&PID_0A0B&REV_1013&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 22:23:47, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438436& REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6570 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/14/2012 06:03:08, 4744808 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438436& REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6570 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/14/2012 06:03:08, 4744808 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438436& REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6570 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/14/2012 06:03:08, 4744808 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Logitech USB Headset)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 22:23:47, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Microphone (Webcam Pro 9000)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 22:23:47, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Programmable Hotkeys
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x5081
FF Driver: n/a

Device Name: Logitech USB Headset
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A0B
FF Driver: n/a

Device Name: Saitek Cyborg V.5 Keyboard (USB)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x8020
FF Driver: n/a

Device Name: Saitek Cyborg V.5 Keyboard (USB)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x8020
FF Driver: n/a

Device Name: Saitek Cyborg V.5 Keyboard (USB)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x8020
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ Cyborg R.A.T.7 Mouse (USB)
| | | Vendor/Product ID: 0x06A3, 0x0CD7
| | | Location: Port_#0007.Hub_#0004
| | | Matching Device ID: usb\vid_06a3&pid_0cd7
| | | Lower Filters: SaiU0CD7
| | | Service: HidUsb
| | |
| | +-+ Cyborg R.A.T.7 Mouse (HID)
| | | | Vendor/Product ID: 0x06A3, 0x0CD7
| | | | Matching Device ID: hid\vid_06a3&pid_0cd7
| | | | Lower Filters: SaiK0CD7
| | | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Saitek Cyborg V.5 Keyboard (HID)
| Vendor/Product ID: 0x06A3, 0x8020
| Matching Device ID: hid\vid_06a3&pid_8020&mi_00
| Lower Filters: SaiK8020
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 857.8 GB
Total Space: 953.8 GB
File System: NTFS
Model: WDC WD1002FAEX-00Y9A0

Drive: F:
Free Space: 1394.8 GB
Total Space: 1907.7 GB
File System: NTFS
Model: WD My Book 1140 USB Device

Drive: E:
Model: PBDS DVD+-RW DH-16W1S
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

Drive: D:
Model: HL-DT-ST BDDVDRW UH12LS29
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 82579V Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_1503&SUBSYS_849C1043&REV_04\3&115 83659&0&C8
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BE5&SUBSYS_83421043&REV_A1\4&BAB 4994&0&0108
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04\3&115 83659&0&FB
Driver: n/a

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0155
Device ID: PCI\VEN_8086&DEV_0155&SUBSYS_84CA1043&REV_09\3&115 83659&0&09
Driver: n/a

Name: NVIDIA GeForce GTX 470
Device ID: PCI\VEN_10DE&DEV_06CD&SUBSYS_83471043&REV_A3\4&C9C 687&0&0009
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_84361043&REV_04\3&115 83659&0&D8
Driver: n/a

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_84CA1043&REV_09\3&115 83659&0&08
Driver: n/a

Name: NVIDIA GeForce GTX 470
Device ID: PCI\VEN_10DE&DEV_06CD&SUBSYS_83421043&REV_A3\4&BAB 4994&0&0008
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
Device ID: PCI\VEN_8086&DEV_1E1E&SUBSYS_84CA1043&REV_C4\3&115 83659&0&E7
Driver: n/a

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150
Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_84CA1043&REV_09\3&115 83659&0&00
Driver: n/a

Name: Intel(R) Z77 Express Chipset LPC Controller - 1E44
Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_84CA1043&REV_04\3&115 83659&0&F8
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C
Device ID: PCI\VEN_8086&DEV_1E1C&SUBSYS_84CA1043&REV_C4\3&115 83659&0&E6
Driver: n/a

Name: ASMedia XHCI Controller
Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&11E B9DBD&0&00E4
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&115 83659&0&B0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_84CA1043&REV_C4\3&115 83659&0&E4
Driver: n/a

Name: Asmedia 106x SATA Controller
Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_84B71043&REV_01\4&392 7C719&0&00E7
Driver: n/a

Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_84CA1043&REV_04\3&115 83659&0&A0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_84CA1043&REV_C4\3&115 83659&0&E0
Driver: n/a

Name: Asmedia 106x SATA Controller
Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_84B71043&REV_01\4&299 066B9&0&00E6
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_84CA1043&REV_04\3&115 83659&0&D0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_84CA1043&REV_04\3&115 83659&0&FA
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BE5&SUBSYS_83471043&REV_A1\4&C9C 687&0&0109
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_84CA1043&REV_04\3&115 83659&0&E8
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.1771 3
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601. 17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.1752 8
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17 514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.1 7514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 1.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601 .17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.177 13
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (Logitech USB Headse,0x00200000,0,0,qcap.dll,6.06.7601.17514
Microphone (Webcam Pro 9000),0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17 528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Logitech Webcam Pro 9000,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
Webcam Pro 9000,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Logitech USB Headset,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Logitech USB Headset,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Logitech Webcam Pro 9000,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

Audio Renderers:
Speakers (Logitech USB Headset),0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Logitech USB Headset),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.760 1.17713
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

TheSM's Avatar


TheSM
01.03.2013 , 08:16 PM | #579
Edit: After installing a memory manager mentioned in a previous post I haven't had a CTD in over 4 hours of constant playing. However, as you CTD at a random time the problem may not have been solved for me and the problem just happened to not manifest itself during the session. I'll update if I CTD again.

I'm not going to bother posting in the format because everything I have to say has already been said way too many times. What I do find interesting is that I these crashes only started about 7 days ago for me. I'd been playing fine before that. The only change is that my RAM increased from 4GB to 8GB on 25th December but I can't see how more RAM could suddenly cause CTD.

At first I only had 1 CTD in 3 days out of the 7 but now I'm crashing anywhere between 10 minutes and 3 hours of playing. To my knowledge BioWare made no changes to SWTOR 7 days ago (and the fact that other people have been having random CTD since launch) supports the idea that whatever causes the CTD issue to manifest itself must already have been in existence since launch. What determines when the issue will manifest itself will be almost impossible to answer, as will how the issue will choose to manifest itself.

Unless the people at BioWare can identify what causes the issue or what it could be related to it won't be possible to actually develop an actual algorithm to catch or work around the error. Another thing to mention is that before I acquired another 4GB of RAM the memory leak in SWTOR would become very prevalent after a few hours of play but now is non-existent.

I have also created a thread for users to post any thoughtful fixes and/or suggestions they may have for themselves and other users to try. Please keep posts strictly related.

http://www.swtor.com/community/showt...31#post5673131

I'm also going to work on adding a list of previously suggested fixes to this thread so that viewers can see a compilation of them without having to scour the forums and internet.

relytor's Avatar


relytor
01.04.2013 , 02:12 AM | #580
1. Server - Jung Ma
2. Characters - All, specifically Garrekk, Elione, and Jarreen
3 & 4. Only crashes at the end of the Black Talon flashpoint, right after selecting your destination and the hyperspace graphic displays.
5.
Spoiler

6. No related event was logged in the reliability log
7. The game indeed "crashes" to desktop. But, there is no error, no report from Windows that the program has stopped working, or anything. It's like the game just exits.