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Information Request: Crashing to Desktop

STAR WARS: The Old Republic > English > Customer Service
Information Request: Crashing to Desktop
First BioWare Post First BioWare Post

jonathanwesttt's Avatar


jonathanwesttt
04.02.2013 , 04:26 PM | #1301
ok im wating on hold now for ... 45 mins now nothing but still same gets to loding screen and crashs fealing like just asking for my dang cash back for figuring out wat yall mest up n fixing it do your jobs tec support a patch up dates a fancy way of saying we are changing the code n files to make the game runn beter if u find any isues teck supports saposta fix them not the ussers o its been allmost 6hours of messing around with this crap plz fix it

charlesbuteas's Avatar


charlesbuteas
04.02.2013 , 04:31 PM | #1302
well after a few hours i don't crash to desktop logging in. Instead i get the select sever screen with no servers showing to select. yay

jonathanwesttt's Avatar


jonathanwesttt
04.02.2013 , 04:35 PM | #1303
Quote: Originally Posted by charlesbuteas View Post
well after a few hours i don't crash to desktop logging in. Instead i get the select sever screen with no servers showing to select. yay
i stil dont even get that sounds like your allmost there hate dealike with new games like this learn frome your compettors mistakes and improve on them not make the same mistakes is what im thinking right now

jonathanwesttt's Avatar


jonathanwesttt
04.02.2013 , 04:41 PM | #1304
i will say i did get some progress in 6 hours the loncher starts up and it get to the looding screen befor it crashs had to do a lot of deleting uninstalling and reinstaling for just that but thats still BS

Ironlegacy's Avatar


Ironlegacy
04.02.2013 , 04:46 PM | #1306
Description
Faulting Application Path: C:\Users\Public\Games\Star Wars-The Old Republic\swtor\RetailClient\swtor.exe

Problem signature
Problem Event Name: BEX
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 51547cc6
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: bd9a1633
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
Bucket ID: 3555928699

Not even making it to the server. Crashes during "log in".

jonathanwesttt's Avatar


jonathanwesttt
04.02.2013 , 04:47 PM | #1307
Quote: Originally Posted by Highlord_Fox View Post
still calling tec support but ty for the link

Calculus's Avatar


Calculus
04.02.2013 , 04:48 PM | #1308
Quote: Originally Posted by Krettin

I had this problem also after patching today, finally an error box opened showing an error code 4001, did a quick Google search and found an old thread stating that the launcher & the program .exe needed to be set to the same compatibility mode.

tried setting both to win xp sp3 and the game crash while loading
tried setting both to win 7 and it work straight to my character select screen


I'm running win 7 64 bit

my suggestion is to make sure there both set the same and try again, hope this helps some of you with this issue


I did it on SP3 for both and it work , am on game xD XD
Let the night fall on us, Let its whisper shout on our souls, let it cloak our sight , Becuase i fear nothing , the Force is my ally and thruth is my sword

Kreeto's Avatar


Kreeto
04.02.2013 , 04:50 PM | #1309
My game crashes right before the character select screen. I never hear music or anything. The loading screen flickers once, and then stays solid for about 8 seconds before crashing to the desktop.

Source
Star Wars: The Old Republic

Summary
Stopped working

Date
‎4/‎2/‎2013 5:38 PM

Status
Not reported

Description
Faulting Application Path: D:\Games\Star Wars-The Old Republic\swtor\RetailClient\swtor.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 51547cc6
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 80000002
Exception Offset: 77b7d7d8
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Kreeto's Avatar


Kreeto
04.02.2013 , 05:01 PM | #1310
Quote: Originally Posted by Calculus View Post
Quote: Originally Posted by Krettin

I had this problem also after patching today, finally an error box opened showing an error code 4001, did a quick Google search and found an old thread stating that the launcher & the program .exe needed to be set to the same compatibility mode.

tried setting both to win xp sp3 and the game crash while loading
tried setting both to win 7 and it work straight to my character select screen


I'm running win 7 64 bit

my suggestion is to make sure there both set the same and try again, hope this helps some of you with this issue


I did it on SP3 for both and it work , am on game xD XD
This actually worked for me and now I'm playing the game again.