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Lag issues

First BioWare Post First BioWare Post

jdmaze's Avatar


jdmaze
11.11.2012 , 02:29 PM | #261
Quote: Originally Posted by Beesodd View Post
Hi guys,

Thanks for your posts so far.

For anyone still being affected by this, please post up copies of your TraceRoutes and PathPings to our servers. This information will help in resolving this issue.

Update: In addition to your Pathping and TraceRoute could you also please post the name of your ISP, the server you play on and your geographical location, ideally using the format below.
  1. Your server
  2. Your ISP
  3. Your geographical location
  4. Pathping - please use [spoiler]copy/paste the data in here[/spoiler]
  5. TraceRoute - please use [spoiler]copy/paste the data in here[/spoiler]

Again, thanks.
I've been having terrible lag also for about the past week or so. Never had it before.


Server: Jedi Covenant
ISP: Comcast (20MB standard home user)
Location: Denver, Colorado

sorry, I have no ping or traceroute data as I don't know what IP/URL to ping/traceroute to.

Luslakhan's Avatar


Luslakhan
11.11.2012 , 04:10 PM | #262
I'm having lag issues as well today. Strange, I didn't have this problem yesterday. My server lag went from 25-50 ms to upwards of 10,000 ms. Sometimes it will come back down on it's own, but other times I'll get booted from the server. My internet connection is fine. I think the issue is that so many people are playing at once your severs can't handle it. I'd recommend that you guys get more servers as we've been suggesting for a while now. Can't hurt.

Server: Jedi Covenant
Location: Atlanta, GA, US
ISP: Comcast.

FearItseIf's Avatar


FearItseIf
11.11.2012 , 04:34 PM | #263
Hello,

Prophecy of 5
Comcast Cable
Flushing, Michigan

Code:
Tracing route to he1086n01.swtor.com [159.153.65.171]
over a maximum of 30 hops:
  0  Brandon-PC.hsd1.mi.comcast.net. [98.209.237.110]
  1  98.209.236.1
  2  te-9-4-ur02.flushing.mi.michigan.comcast.net [68.87.184.209]
  3  te-8-1-ur09.grandrapids.mi.michigan.comcast.net [68.87.190.9]
  4  be-10-ar01.pontiac.mi.michigan.comcast.net [68.85.235.206]
  5  he-4-5-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.90.221]
  6  pos-1-4-0-0-pe01.350ecermak.il.ibone.comcast.net [68.86.86.162]
  7  as6461.350ecermak.il.ibone.comcast.net [66.208.229.254]
  8  xe-2-1-0.cr2.ord2.us.above.net [64.125.26.253]
  9  xe-2-1-0.cr2.lga5.us.above.net [64.125.27.34]
 10  xe-3-2-0.cr2.dca2.us.above.net [64.125.26.109]
 11  xe-1-0-0.cr1.dca2.us.above.net [64.125.28.249]
 12  xe-3-2-0.er1.iad10.us.above.net [64.125.29.209]
 13  64.125.199.186.t00673-01.above.net [64.125.199.186]
 14  159.153.92.82
 15  159.153.65.171

Computing statistics for 375 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           Brandon-PC.hsd1.mi.comcast.net. [9
8.209.237.110]
                                0/ 100 =  0%   |
  1   11ms     0/ 100 =  0%     0/ 100 =  0%  98.209.236.1
                                0/ 100 =  0%   |
  2    9ms     0/ 100 =  0%     0/ 100 =  0%  te-9-4-ur02.flushing.mi.michigan.c
omcast.net [68.87.184.209]
                                0/ 100 =  0%   |
  3   19ms     0/ 100 =  0%     0/ 100 =  0%  te-8-1-ur09.grandrapids.mi.michiga
n.comcast.net [68.87.190.9]
                                0/ 100 =  0%   |
  4   18ms     0/ 100 =  0%     0/ 100 =  0%  be-10-ar01.pontiac.mi.michigan.com
cast.net [68.85.235.206]
                                0/ 100 =  0%   |
  5   27ms     0/ 100 =  0%     0/ 100 =  0%  he-4-5-0-0-cr01.350ecermak.il.ibon
e.comcast.net [68.86.90.221]
                                0/ 100 =  0%   |
  6   18ms     0/ 100 =  0%     0/ 100 =  0%  pos-1-4-0-0-pe01.350ecermak.il.ibo
ne.comcast.net [68.86.86.162]
                                0/ 100 =  0%   |
  7   27ms     0/ 100 =  0%     0/ 100 =  0%  as6461.350ecermak.il.ibone.comcast
.net [66.208.229.254]
                                0/ 100 =  0%   |
  8   92ms     0/ 100 =  0%     0/ 100 =  0%  xe-2-1-0.cr2.ord2.us.above.net [64
.125.26.253]
                                0/ 100 =  0%   |
  9   41ms     0/ 100 =  0%     0/ 100 =  0%  xe-2-1-0.cr2.lga5.us.above.net [64
.125.27.34]
                                0/ 100 =  0%   |
 10   36ms     0/ 100 =  0%     0/ 100 =  0%  xe-3-2-0.cr2.dca2.us.above.net [64
.125.26.109]
                                0/ 100 =  0%   |
 11   38ms     0/ 100 =  0%     0/ 100 =  0%  xe-1-0-0.cr1.dca2.us.above.net [64
.125.28.249]
                                0/ 100 =  0%   |
 12   42ms     0/ 100 =  0%     0/ 100 =  0%  xe-3-2-0.er1.iad10.us.above.net [6
4.125.29.209]
                                0/ 100 =  0%   |
 13   37ms     0/ 100 =  0%     0/ 100 =  0%  64.125.199.186.t00673-01.above.net
 [64.125.199.186]
                                0/ 100 =  0%   |
 14  112ms     0/ 100 =  0%     0/ 100 =  0%  159.153.92.82
                                0/ 100 =  0%   |
 15  111ms     0/ 100 =  0%     0/ 100 =  0%  159.153.65.171

Trace complete.

FearItseIf's Avatar


FearItseIf
11.11.2012 , 09:27 PM | #264
Hello, Heres another record I got during lag.

Prophecy of 5
Comcast Cable
Flushing, Michigan

Code:
Tracing route to he1086n01.swtor.com [159.153.65.171]
over a maximum of 30 hops:
  0  Brandon-PC.hsd1.mi.comcast.net. [98.209.237.110]
  1  98.209.236.1
  2  te-9-4-ur02.flushing.mi.michigan.comcast.net [68.87.184.209]
  3  te-8-1-ur09.grandrapids.mi.michigan.comcast.net [68.87.190.9]
  4  be-10-ar01.pontiac.mi.michigan.comcast.net [68.85.235.206]
  5  he-4-5-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.90.221]
  6  pos-1-4-0-0-pe01.350ecermak.il.ibone.comcast.net [68.86.86.162]
  7  as6461.350ecermak.il.ibone.comcast.net [66.208.229.254]
  8  xe-4-2-0.cr2.ord2.us.above.net [64.125.22.213]
  9  xe-4-0-0.cr2.lga5.us.above.net [64.125.31.73]
 10  xe-2-2-0.cr2.dca2.us.above.net [64.125.26.105]
 11  xe-1-0-0.cr1.dca2.us.above.net [64.125.28.249]
 12  xe-0-3-1.er1.iad10.us.above.net [64.125.29.6]
 13  64.125.199.186.t00673-01.above.net [64.125.199.186]
 14  159.153.92.82
 15  159.153.65.171

Computing statistics for 375 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           Brandon-PC.hsd1.mi.comcast.net. [9
8.209.237.110]
                                0/ 100 =  0%   |
  1   10ms     0/ 100 =  0%     0/ 100 =  0%  98.209.236.1
                                0/ 100 =  0%   |
  2   10ms     0/ 100 =  0%     0/ 100 =  0%  te-9-4-ur02.flushing.mi.michigan.c
omcast.net [68.87.184.209]
                                0/ 100 =  0%   |
  3   20ms     0/ 100 =  0%     0/ 100 =  0%  te-8-1-ur09.grandrapids.mi.michiga
n.comcast.net [68.87.190.9]
                                0/ 100 =  0%   |
  4   18ms     0/ 100 =  0%     0/ 100 =  0%  be-10-ar01.pontiac.mi.michigan.com
cast.net [68.85.235.206]
                                0/ 100 =  0%   |
  5   27ms     0/ 100 =  0%     0/ 100 =  0%  he-4-5-0-0-cr01.350ecermak.il.ibon
e.comcast.net [68.86.90.221]
                                0/ 100 =  0%   |
  6   19ms     0/ 100 =  0%     0/ 100 =  0%  pos-1-4-0-0-pe01.350ecermak.il.ibo
ne.comcast.net [68.86.86.162]
                                0/ 100 =  0%   |
  7   28ms     0/ 100 =  0%     0/ 100 =  0%  as6461.350ecermak.il.ibone.comcast
.net [66.208.229.254]
                                0/ 100 =  0%   |
  8  117ms     0/ 100 =  0%     0/ 100 =  0%  xe-4-2-0.cr2.ord2.us.above.net [64
.125.22.213]
                                0/ 100 =  0%   |
  9   39ms     0/ 100 =  0%     0/ 100 =  0%  xe-4-0-0.cr2.lga5.us.above.net [64
.125.31.73]
                                0/ 100 =  0%   |
 10  131ms     0/ 100 =  0%     0/ 100 =  0%  xe-2-2-0.cr2.dca2.us.above.net [64
.125.26.105]
                                0/ 100 =  0%   |
 11   44ms     0/ 100 =  0%     0/ 100 =  0%  xe-1-0-0.cr1.dca2.us.above.net [64
.125.28.249]
                                0/ 100 =  0%   |
 12   36ms     0/ 100 =  0%     0/ 100 =  0%  xe-0-3-1.er1.iad10.us.above.net [6
4.125.29.6]
                                0/ 100 =  0%   |
 13   37ms     0/ 100 =  0%     0/ 100 =  0%  64.125.199.186.t00673-01.above.net
 [64.125.199.186]
                                0/ 100 =  0%   |
 14  130ms     0/ 100 =  0%     0/ 100 =  0%  159.153.92.82
                                0/ 100 =  0%   |
 15  129ms     0/ 100 =  0%     0/ 100 =  0%  159.153.65.171

Trace complete.

C:\Windows\system32>

Smokegiant's Avatar


Smokegiant
11.11.2012 , 10:15 PM | #265
Tracing route to 159.153.69.55 over a maximum of 30 hops

0 Win8PC [192.168.1.6]
1 192.168.1.1
2 cpe-76-168-24-1.socal.res.rr.com [76.168.24.1]
3 76.166.27.165
4 tge0-10-0-4.ontrcacp-ccr01.socal.rr.com [72.129.6.64]
5 agg21.lsanca4-rtr1.socal.rr.com [72.129.5.0]
6 107.14.17.132
7 ae-0-0.pr0.lax10.tbone.rr.com [66.109.6.133]
8 xe-1-3-0.mpr1.lax12.us.above.net [64.125.13.45]
9 xe-3-0-0.cr1.lax112.us.above.net [64.125.30.17]
10 xe-2-1-0.cr1.sjc2.us.above.net [64.125.24.18]
11 xe-4-3-0.er1.sjc2.us.above.net [64.125.28.53]
12 209.66.92.106.t00673-04.above.net [209.66.92.106]
13 159.153.68.46
14 159.153.69.55

Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Win8PC [192.168.1.6]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 11ms 0/ 100 = 0% 0/ 100 = 0% cpe-76-168-24-1.socal.res.rr.com [
76.168.24.1]
0/ 100 = 0% |
3 9ms 0/ 100 = 0% 0/ 100 = 0% 76.166.27.165
0/ 100 = 0% |
4 17ms 0/ 100 = 0% 0/ 100 = 0% tge0-10-0-4.ontrcacp-ccr01.socal.r
r.com [72.129.6.64]
0/ 100 = 0% |
5 19ms 0/ 100 = 0% 0/ 100 = 0% agg21.lsanca4-rtr1.socal.rr.com [7
2.129.5.0]
0/ 100 = 0% |
6 18ms 0/ 100 = 0% 0/ 100 = 0% 107.14.17.132
0/ 100 = 0% |
7 15ms 0/ 100 = 0% 0/ 100 = 0% ae-0-0.pr0.lax10.tbone.rr.com [66.
109.6.133]
0/ 100 = 0% |
8 16ms 0/ 100 = 0% 0/ 100 = 0% xe-1-3-0.mpr1.lax12.us.above.net [
64.125.13.45]
0/ 100 = 0% |
9 18ms 0/ 100 = 0% 0/ 100 = 0% xe-3-0-0.cr1.lax112.us.above.net [
64.125.30.17]
0/ 100 = 0% |
10 24ms 0/ 100 = 0% 0/ 100 = 0% xe-2-1-0.cr1.sjc2.us.above.net [64
.125.24.18]
0/ 100 = 0% |
11 23ms 0/ 100 = 0% 0/ 100 = 0% xe-4-3-0.er1.sjc2.us.above.net [64
.125.28.53]
0/ 100 = 0% |
12 22ms 0/ 100 = 0% 0/ 100 = 0% 209.66.92.106.t00673-04.above.net
[209.66.92.106]
0/ 100 = 0% |
13 22ms 0/ 100 = 0% 0/ 100 = 0% 159.153.68.46
0/ 100 = 0% |
14 22ms 0/ 100 = 0% 0/ 100 = 0% 159.153.69.55

Trace complete.

Smokegiant's Avatar


Smokegiant
11.11.2012 , 10:19 PM | #266
Code:
Tracing route to 159.153.69.55 over a maximum of 30 hops

  0  Win8PC [192.168.1.6]
  1  192.168.1.1
  2  cpe-76-168-24-1.socal.res.rr.com [76.168.24.1]
  3  76.166.27.165
  4  tge0-10-0-4.ontrcacp-ccr01.socal.rr.com [72.129.6.64]
  5  agg21.lsanca4-rtr1.socal.rr.com [72.129.5.0]
  6  107.14.17.132
  7  ae-0-0.pr0.lax10.tbone.rr.com [66.109.6.133]
  8  xe-1-3-0.mpr1.lax12.us.above.net [64.125.13.45]
  9  xe-3-0-0.cr1.lax112.us.above.net [64.125.30.17]
 10  xe-2-1-0.cr1.sjc2.us.above.net [64.125.24.18]
 11  xe-4-3-0.er1.sjc2.us.above.net [64.125.28.53]
 12  209.66.92.106.t00673-04.above.net [209.66.92.106]
 13  159.153.68.46
 14  159.153.69.55

Computing statistics for 350 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           Win8PC [192.168.1.6]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.1
                                0/ 100 =  0%   |
  2   11ms     0/ 100 =  0%     0/ 100 =  0%  cpe-76-168-24-1.socal.res.rr.com [
76.168.24.1]
                                0/ 100 =  0%   |
  3    9ms     0/ 100 =  0%     0/ 100 =  0%  76.166.27.165
                                0/ 100 =  0%   |
  4   17ms     0/ 100 =  0%     0/ 100 =  0%  tge0-10-0-4.ontrcacp-ccr01.socal.r
r.com [72.129.6.64]
                                0/ 100 =  0%   |
  5   19ms     0/ 100 =  0%     0/ 100 =  0%  agg21.lsanca4-rtr1.socal.rr.com [7
2.129.5.0]
                                0/ 100 =  0%   |
  6   18ms     0/ 100 =  0%     0/ 100 =  0%  107.14.17.132
                                0/ 100 =  0%   |
  7   15ms     0/ 100 =  0%     0/ 100 =  0%  ae-0-0.pr0.lax10.tbone.rr.com [66.
109.6.133]
                                0/ 100 =  0%   |
  8   16ms     0/ 100 =  0%     0/ 100 =  0%  xe-1-3-0.mpr1.lax12.us.above.net [
64.125.13.45]
                                0/ 100 =  0%   |
  9   18ms     0/ 100 =  0%     0/ 100 =  0%  xe-3-0-0.cr1.lax112.us.above.net [
64.125.30.17]
                                0/ 100 =  0%   |
 10   24ms     0/ 100 =  0%     0/ 100 =  0%  xe-2-1-0.cr1.sjc2.us.above.net [64
.125.24.18]
                                0/ 100 =  0%   |
 11   23ms     0/ 100 =  0%     0/ 100 =  0%  xe-4-3-0.er1.sjc2.us.above.net [64
.125.28.53]
                                0/ 100 =  0%   |
 12   22ms     0/ 100 =  0%     0/ 100 =  0%  209.66.92.106.t00673-04.above.net
[209.66.92.106]
                                0/ 100 =  0%   |
 13   22ms     0/ 100 =  0%     0/ 100 =  0%  159.153.68.46
                                0/ 100 =  0%   |
 14   22ms     0/ 100 =  0%     0/ 100 =  0%  159.153.69.55

Trace complete.
Windows 8
Harbourger
Riverside county California
Direct tv
Lag average 1500 steadily gets worse to about 8500
but it never disconnects
did a clean reboot and it reduced the lag to 24 MS

mcpark's Avatar


mcpark
11.13.2012 , 12:43 PM | #267
makes me think of words like claseaction and refund for the game

Kyuuu's Avatar


Kyuuu
11.13.2012 , 12:50 PM | #268
ever since sandy, I been getting massive lag spike ranging from 800ms and much higher when I normally 38~40ms

This is on Shadowland server

Einheriar's Avatar


Einheriar
11.13.2012 , 02:30 PM | #269
I am running this game for fun on an old machine .
Asus 55v
4Gb ram
Nvidia GT9650M 1 Gb vram
OS build windows 8 consumer review
Every driver updated, except my Graphic card driver. i reverted it to build 301.42 legacy driver after a moderator posted in this thread to try that build in order to get rid of choppy gameplay, lag and micro jitters.

Now as you can see it is an old laptop almost 4 years, I am using this because my consoles and our custom build game rig is being used by our teenager and his friends in this house. I am an old veteran of MMORPG's have played almost every major one, beta tested quite a few, and problems with faulty patches are not new to me.

I have around 50 fps ingame, my settings are on low or med, except shadows, which i turned off, running on native res 1280x800.

The solution the moderator presented worked, untill they have ironed out they problems with the patch try it.

Try calming down the world will not end because of an faulty patch, and i am pretty sure that a company like this run a solid evalution on problems like these. Btw there are plenty of other games to explore while you wait.

Game on.

gilephor's Avatar


gilephor
11.13.2012 , 08:53 PM | #270
Code:
Tracing route to 159.153.92.28 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  Mabuhay [192.168.1.1]
  2     7 ms     8 ms    17 ms  10.24.188.1
  3    18 ms    15 ms    10 ms  host-72-51-131-1.newwavecomm.net [72.51.131.1]
  4    22 ms    49 ms    42 ms  97-64-234-1.client.mchsi.com [97.64.234.1]
  5    26 ms    34 ms    21 ms  172.30.9.165
  6    41 ms    42 ms    57 ms  12.91.232.17
  7    44 ms    39 ms    47 ms  cr2.sl9mo.ip.att.net [12.122.152.202]
  8    41 ms    47 ms    52 ms  cr2.cgcil.ip.att.net [12.122.2.21]
  9    46 ms    49 ms   223 ms  cgcil02jt.ip.att.net [12.122.81.21]
 10     *       49 ms    47 ms  192.205.36.30
 11    38 ms    79 ms    50 ms  xe-1-3-0.cr2.ord2.us.above.net [64.125.30.146]
 12    56 ms    59 ms    54 ms  xe-1-0-0.cr1.ord2.us.above.net [64.125.28.237]
 13    60 ms    69 ms    62 ms  xe-2-0-0.cr1.lga5.us.above.net [64.125.24.33]
 14    70 ms   111 ms    60 ms  xe-3-2-0.cr1.dca2.us.above.net [64.125.26.101]
 15    79 ms    84 ms    69 ms  xe-3-2-0.er1.iad10.us.above.net [64.125.29.209]

 16    74 ms    77 ms    76 ms  64.125.199.186.t00673-01.above.net [64.125.199.1
86]
 17    76 ms   146 ms    91 ms  159.153.92.28

Trace complete.
Location: Illinois
Server: Shadowlands
ISP: Newwave Communications