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GTN credit refund,,not refunded

STAR WARS: The Old Republic > English > Server Forums > Jedi Covenant
GTN credit refund,,not refunded

Destroyica's Avatar


Destroyica
10.18.2012 , 04:34 AM | #1
Anyone else on tuesday after the patch and maintence have trouble buying items in the GTN only to be told you couldnt purchase item and that your credits would be refunded only they didnt? Still waiting to hear something from CS. just wondering if im the only one

Darth_Loki's Avatar


Darth_Loki
10.19.2012 , 12:17 PM | #2
I lost 1.5 million in all that mess and have yet to be refunded. May have happened today but i wont know for a couple of hours. Origionally just bugged it but i guess I needed to make a seperate ticket for compensation.

Arousal's Avatar


Arousal
10.21.2012 , 09:00 PM | #3
No youre not.

Submitted bug report, they responded said "thanks for submitting".

Submitted another for compensation. Still waiting to hear back

Ikselent's Avatar


Ikselent
10.24.2012 , 02:45 PM | #4
Yeah... I'm still missing almost half a million from an Enhancement purchase... My ticket I submitted on the 17th is still just "open".

Darth_Loki's Avatar


Darth_Loki
10.26.2012 , 05:50 AM | #5
After 9 days still waiting. Updated ticket yesterday to include name of character that credits were lost on. Ticket is still Open atleast.

Arousal's Avatar


Arousal
10.27.2012 , 06:02 PM | #6
We should charge interest on this....

Mines still OPEN as well

Arousal's Avatar


Arousal
10.27.2012 , 06:02 PM | #7
OH! to my pleasant surprise they have refunded it.

Thanks Bioware

Darth_Loki's Avatar


Darth_Loki
10.28.2012 , 10:18 AM | #8
Quote: Originally Posted by Arousal View Post
OH! to my pleasant surprise they have refunded it.

Thanks Bioware
Customer service caught me yesterday and had me log into the character in question then refunded. Thanks Matt!