Server crash?

STAR WARS: The Old Republic
Server crash?

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mentalmackem

10.12.2012 , 12:00 PM \| #421
Quote: Originally Posted by MrDoup I work on the over night shift for a very large ISP. I doubt this will give anyone any credit or solace, but I'm quite positive that these guys are working as fast and as hard as possible to get their sh t together and restore service. Some times its not just as easy as "Flip the power breaker Bob, we'll get these guys up in 5 minutes" Having been "That Guy" that has impacted hundreds of thousands, if not millions of customers in a single outage - the last thing you want to do is explain what happened, how it happened and why it took you so long to get it fixed. And you really don't want to have to sit on a conference call all day/night explaining it over and over again to your vice president who then reports to his boss and his boss and on and on it goes. Lets face it, we all report to someone. Life goes on, you'll get your daily refund. Its Friday morning, and as much as I'd love to be playing right now - meh. I'm sure I can waste time on facebook, read a book or even go for a walk. Actually its 7-8pm for the uk and Europe so prime time so why it may be morning for the west coast of the states, its stopping us playing prime time, while i know that these problems are sometimes unavoidable please dont say, Its friday morning like its no stress, remember it is effecting people on the otherside of the pond

Evensong

10.12.2012 , 12:01 PM \| #422
Quote: Originally Posted by KinCharBamin Yeah, I've been in IT for over 25 years and if my servers went down as often as these guys do I'd have been fired. Sure stuff happens but when the same stuff happens over and over again, you gotta start to think someone doesn't have a clue what they are doing! This has become quite silly now. It is embarrassing when we start assuming the servers will be down for an extended amount of time because BW is "making a little change that won't affect xxxxx". Think I'll go play Clone Wars Adventures! At least it's running, gets weekly updates, I have Golden Mando Armor and a Purple Crystal for my lightsaber! (And I'm sorry, but Stunt Gungan beats Hutt-Ball any day!). Give The Servers the Blue Pill and Lets GO! Awesome! How many times SWTOR servers went down (I am not talking about scheduled maintenance)?
Deep in the human unconscious is a pervasive need for a logical universe that makes sense. But the real universe is always one step beyond logic.

DarknessInLight

10.12.2012 , 12:01 PM \| #423
4 minutes till the next update. Courtney, I'll save you the trouble. UPDATE 1:05PM CDT: Thank you for your continued patience. NA and EU servers remain offline, and we have no ETA for when they will be available. We will update this thread again within an hour. UPDATE 12:05PM CDT: Thank you for your continued patience. NA and EU servers remain offline, and we have no ETA for when they will be available. We will update this thread again within an hour. UPDATE 11:10AM CDT: We still have no ETA for when the servers will be available again. We will update this thread again within an hour. Original message: We are currently investigating issues that have caused a number of servers in the NA and EU regions to become unavailable. We have no ETA for when the servers will be available again at this time, but we will update this thread with new information as it becomes available. To check the status of your server, visit the Server Status page. Thank you for your patience. We apologize for the inconvenience. Courtney Woods \| Community Production Specialist Follow us on Twitter @SWTOR \| Like us on Facebook [Contact Us] [Rules of Conduct] [F.A.Q.]
Jedi do not fight for Peace. That's only a slogan, and is as misleading, as slogans always are. Jedi fight for Civilization, because only Civilization creates Peace. - Jedi Master Mace Windu

Lord_Karsk

10.12.2012 , 12:02 PM \| #424
@BioWare now http://www.youtube.com/watch?v=tCRD27-qB_s

Slurmez

10.12.2012 , 12:02 PM \| #425
Quote: Originally Posted by Kowack Rule of thumb, backups are off site and unless they are housed in some monumental cloud setup they still reside within a facility

Rabenschwinge

10.12.2012 , 12:04 PM \| #426
My personel guess is following: Cleaning personal didn't take the security advice all to closely and decided to clean the server wet. They tripped over a bucket which caused, short circuiting a high voltage cable and blowing up a set of uninterruptible power supplies, each the size of a big armoire. The last of which just sent a heavy pulse of electricity through the net before it went down. But: The server room is still mostly clean now. What's your guess?

Beakertanks

10.12.2012 , 12:05 PM \| #427
Quote: Originally Posted by Sithcreep How dare u? this is Inspector COLUMBO!!! People don't kow who that is any more. Peter Falk is just some Grandpa in The Princess Bride to them. If they even bother to stop and read his name in the credits.
Generally people aren't half as good at PVP as they think they are. Except me. I'm Better.

Hekati

10.12.2012 , 12:06 PM \| #428
Quote: Originally Posted by Rabenschwinge My personel guess is following: Cleaning personal didn't take the security advice all to closely and decided to clean the server wet. They tripped over a bucket which caused, short circuiting a high voltage cable and blowing up a set of uninterruptible power supplies, each the size of a big armoire. The last of which just sent a heavy pulse of electricity through the net before it went down. But: The server room is still mostly clean now. What's your guess? The butterfly. Because no one ever suspects the butterfly.

Kowack

10.12.2012 , 12:06 PM \| #429
Quote: Originally Posted by Slurmez and unless they are housed in some monumental cloud setup they still reside within a facility So now we are assuming that 2 complexes have burn down?

Evensong

10.12.2012 , 12:06 PM \| #430
Quote: Originally Posted by Rabenschwinge My personel guess is following: Cleaning personal didn't take the security advice all to closely and decided to clean the server wet. They tripped over a bucket which caused, short circuiting a high voltage cable and blowing up a set of uninterruptible power supplies, each the size of a big armoire. The last of which just sent a heavy pulse of electricity through the net before it went down. But: The server room is still mostly clean now. What's your guess? LOL or cleaning personnel accidentally disconnected something and now playing dumb... "I didn't do anything"
Deep in the human unconscious is a pervasive need for a logical universe that makes sense. But the real universe is always one step beyond logic.

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