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Can we get an answer for those of us stuck on a dead server?

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Can we get an answer for those of us stuck on a dead server?
 
First BioWare Post First BioWare Post

Roalmo's Avatar


Roalmo
10.13.2012 , 04:39 PM | #11
Quote: Originally Posted by SithVeritas View Post
I don't get it, Ajunta Pall players got to move to Bastion, why aren't we allowed to go somewhere?
How is this supposed to be a good MMO experience with freaking 4 people on the fleet?
You are now experiencing the Aussie server problem, been on-going since mid-August at least.

SithVeritas's Avatar


SithVeritas
10.14.2012 , 03:36 AM | #12
I've already given up on BioWare as far as taking feedback and suggestions goes, but there's no way I'm shutting up now when there's an issue directly affecting me and hundreds of other players, WE.WANT.OFF.JUNG.MA.


IT'S DEAD.

Froippi's Avatar


Froippi
10.14.2012 , 03:40 AM | #13
not surprised considering so hard to get a random HM flashpoint done on master D lucky to get one done in about 4 hours if your lucky

SithVeritas's Avatar


SithVeritas
10.14.2012 , 03:45 AM | #14
I'm just amazed by how BioWare doesn't give a flying ****.

I mean, ENTIRE servers are complaining about low pop and the only thing I can hear from them is

LOLOKHERE'S1.4 TFB
NO?KKLOLHERE1.5

Let us of the gosh darn server, we're paying players still. How come we actually have to fight you guys to enjoy and keep playing your game? Guilds are dying and disbanding left and right because of this.

Koios's Avatar


Koios
10.14.2012 , 07:56 AM | #15
Quote: Originally Posted by Acealis View Post
Greetings all,

I am afraid we have no new information at this time regarding server transfers for customers stuck on possible low population servers.

I understand this is a sore point for quite a few members of the community. For this reason I did not want to ignore your concerns, and instead let you know that we are indeed aware of the issue. As soon as we as we have new information on this subject, I can assure you we will be only too happy to you all know.
Thank you.
a sore point ? Really ? How about you give us 3 months free for all the time we have been stuck on dead servers while all the others players in EU and US are having fun.

man, i am so tired of this.
Squadron 238 - β tester

fyfch's Avatar


fyfch
10.14.2012 , 09:51 AM | #16
Quote: Originally Posted by Acealis View Post
Greetings all,

I am afraid we have no new information at this time regarding server transfers for customers stuck on possible low population servers.

I understand this is a sore point for quite a few members of the community. For this reason I did not want to ignore your concerns, and instead let you know that we are indeed aware of the issue. As soon as we as we have new information on this subject, I can assure you we will be only too happy to you all know.
Thank you.
OH JUST GREAT another server merger on the way with renaming toons again.

"If you do not stand for something, you'll fall for anything"

SithVeritas's Avatar


SithVeritas
10.14.2012 , 01:28 PM | #17
I'd rather have a merger than nothing at all.

lobobizarro's Avatar


lobobizarro
10.28.2012 , 06:38 AM | #18
Quote: Originally Posted by Acealis View Post
Greetings all,

I am afraid we have no new information at this time regarding server transfers for customers stuck on possible low population servers.

I understand this is a sore point for quite a few members of the community. For this reason I did not want to ignore your concerns, and instead let you know that we are indeed aware of the issue. As soon as we as we have new information on this subject, I can assure you we will be only too happy to you all know.
Thank you.
Possible low pop server? Possible? What stats are you looking at here? Last night we were in RWZ Queue for 3-4 Hours before we even got a pop. PVP queues were in the 20-30min wait marker. Hell, we even went to Ilum because a couple of Pubs were there trying to get the Valor Buff and we just started the mayhem waiting for pops.

Fleet at peak times has less than 100, and this number has been diminishing every week. Point of the matter is, when these "merges" went live, EAWare SERIOUSLY did not look into how Jung Ma was getting 1 1/2 servers vs the rest who were getting 4+ servers. And I say 1 1/2 because the actives from ZV were offered xfer to The Bastion, leaving us with "what was left" from ZV and the low pop to begin with AP. If we had an increase in fleet of 20 players, that was a lot. Not blaming you for putting them on a West Coast server, I am blaming you for not "filling the gap" this made.

I appreciate you taking the time to address this "sore point", but the fact is, EAWare dropped the ball on Jung Ma and optimism from CSR is of little to no help in resolving this issue.

I am usually not this negative, but lack of REAL response from the heads of SWTOR is what is killing Jung Ma. Sure, if the entire server quits it won't be such a big hit, right? Seeing as there is only 400 active players server wide. And I really think that was an optimistic number.
POWERTECH
Jung Ma / Sithhiker's Guide to the Galaxy / Shield Tech
Squadron11.11.11

Tobradex's Avatar


Tobradex
10.28.2012 , 12:10 PM | #19
I find it mind-boggling that EA/BW did not learn that low population servers on a MMO give the remaining SUBSCRIBERS very little content and very little to do.

BW/EA lost thousands of subscribers on low population servers, who wanted to continue paying to play ToR, after the mass exodus around the 1.2 patch because of little to do on low pop servers. The more players leave because of little to do makes it even worse for those that remain - leading to a death spiral.

One must only look back to the long threads at that time.

The key to a MMORGP is MM. The experience fails without lots of people to play with.

Merge these servers (of which I do not play on) ASAP. I like this game and hate to see poor management kill the game. Please use common sense.
Xibrom - 50 Operative Healer

Oculi 50 Mercenary