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Help Please !!! Game is crashing


inconsideration's Avatar

12.19.2011 , 03:57 PM | #1
Ok so my friends game was working all ok yesterday and his files are all upto date, however when he clicks play on the launcher he sees the main loading screen and then simply crashes. Any ideas? thanks in advance

His gaming info

processor: AMD Phenom(tm) II N620 Dual-Core Processor (2 CPUs), ~2.8GHz
memory: 6144MB RAM
game card: AMD Radeon HD 6500M/5600/5700 Series
os: windows 7 home premium 64bit

He plays on a laptop. Everytime he opens the launcher it says it is updating but does not download anything.
Obi-Wan: I have something here for you. Your father wanted you to have this when you were old enough, but your uncle wouldn't allow it. Now close those curtains over first luke, theres a good lad.