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Deleted characters

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JPLaro's Avatar


JPLaro
09.30.2012 , 05:35 PM | #1
Hello Customer Service!


I have a little issue...

I deleted a character back on The Fatman (now closed)

Is it possible to have this character restored??

Thank you so much!!!!!!

Bronholz's Avatar


Bronholz
09.30.2012 , 05:36 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings JPLaro,

Thank you for reporting this to us, for assistance in this issue I would ask you to please open an In-Game ticket.

In this ticket could you please provide the following information:
  • Character Name:
  • Character Class:
  • Character Level:
  • Server Name:
  • The date and time when deleted in error:
If you include all this information then we will be in a better position to assist you in this matter.

Thanks for your patience.
Bronholz | BioWare Customer Service Forum Support

JPLaro's Avatar


JPLaro
09.30.2012 , 05:39 PM | #3
Quote: Originally Posted by Bronholz View Post
Greetings JPLaro,

Thank you for reporting this to us, for assistance in this issue I would ask you to please open an In-Game ticket.

In this ticket could you please provide the following information:
  • Character Name:
  • Character Class:
  • Character Level:
  • Server Name:
  • The date and time when deleted in error:
If you include all this information then we will be in a better position to assist you in this matter.

Thanks for your patience.
Yes! but will you be able to restore this one even if the server got locked?

JPLaro's Avatar


JPLaro
09.30.2012 , 05:40 PM | #4
Oh also, do you know what is the size of the new patch?

Bronholz's Avatar


Bronholz
09.30.2012 , 05:52 PM | #5 This is the last staff post in this thread.  
Hi again JPLaro,

Once you submit a ticket our Customer Support team will investigate the case and be in contact with you regarding whether we will be able to restore your character.

Regarding the size of the patch, unfortunately I don't have that information.

Thanks.
Bronholz | BioWare Customer Service Forum Support

JPLaro's Avatar


JPLaro
09.30.2012 , 05:52 PM | #6
Quote: Originally Posted by Bronholz View Post
Hi again JPLaro,

Once you submit a ticket our Customer Support team will investigate the case and be in contact with you regarding whether we will be able to restore your character.


Unfortunately I don't have that information.

Thanks.
Thanks Bronholz