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Ok Bioware its our turn


buckets's Avatar


buckets
09.19.2012 , 05:04 AM | #31
something needs to be done.


this server is not allowing me to be a casual gamer.

I want to play online games when it suits me... I prefer swtor over many other current online games but if I have to sit in queue for over 20minutes for PVP or FPs it becomes a waste of my time.

all oceanic servers should be combined... we aren't a community of gankers but that has always been a component of online mmorpg so tell the PVE players to harden up. I doubt any of them would quit over it.

if not... transfer me back to an american server... playing under lag would be better than sitting around waiting for something to pop. I guess I can take more time appreciating the new shadow detail.

I'm not even going to bother trying to talk friends into returning to swtor until these issues are resolved and when the free to play model arrives I should be able to market this game better than bioware could themselves.

I hope one day i'll have the same experience american and european players have. I know bioware were trying to do the right thing by introducing oceanic servers... but i feel like i got burnt.

whattles's Avatar


whattles
09.19.2012 , 05:07 AM | #32
Please just merge us with the other Oceanic servers, I want it so bad, I don't even care that much about my name. I just want to play with more people!

Banegio's Avatar


Banegio
09.19.2012 , 05:09 PM | #33
Quote: Originally Posted by iamgonnabeevil View Post
in game tickets wont help you will just get sorry for the inconvience and we will forward it to the appropriate people post post and post again on every thread about merges
The level of customer service is acutally higher in the in-game ticket than the forum. They are obligated to acknowledge/response/attend to your request. They may or may not be able to help but they at least cannot just ignore it.

The reason I suggest in-game ticket is because I was told some people had successfully requested transfers that way. Even if unsuccessful, the in-game-CS may escalate the issue after we keep creating work for him.

Quote: Originally Posted by Cheezfriend View Post
This is true however I wrote a non emotive complaint in an email response I had received from bioware. I was actually impressed that e CS rep could relate to my concerns and we exchanged a couple of more emails regarding the matter.

Keep the posts coming in the suggestion box and general forums!!!!
I imagine the forum / suggestion box is a more "ignoreable now" basket. It will probably be added to a wish list of hundreds if not thousands.

In-game ticket is actually "Requesting" them to ACTION it now for your account, instead of just "Suggesting" to them to implement something for everyone in the future.

AIRCONGO's Avatar


AIRCONGO
09.19.2012 , 05:26 PM | #34
Quote: Originally Posted by Banegio View Post
The level of customer service is acutally higher in the in-game ticket than the forum. They are obligated to acknowledge/response/attend to your request. They may or may not be able to help but they at least cannot just ignore it.

The reason I suggest in-game ticket is because I was told some people had successfully requested transfers that way. Even if unsuccessful, the in-game-CS may escalate the issue after we keep creating work for him.



I imagine the forum / suggestion box is a more "ignoreable now" basket. It will probably be added to a wish list of hundreds if not thousands.

In-game ticket is actually "Requesting" them to ACTION it now for your account, instead of just "Suggesting" to them to implement something for everyone in the future.
I've tried tickets for transfers, atleast 8 times for transfer. Same response "can only transfer from origin to selected US servers. Paid transfers may become available in near future blah blah blah"
<Midian>
GÓllows / Myronreducto / Swolldaddy / Yolo'no-scoped
<Wrath of Xedrix>
Gall÷ws / FÓcebones / Swollows / Shackabrah

Themistaa's Avatar


Themistaa
09.21.2012 , 07:27 AM | #35
You guys should write a letter to Oprah. Maybe she can help.
Takyourmeds <Core>

pmurie's Avatar


pmurie
10.05.2012 , 08:08 AM | #36
cross server wz/FP/operations for oceanic server = easy fix!

WOW gained 3 million subscribers by doing this, *hint* *hint* bioware!