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Computer help / suggestions!

STAR WARS: The Old Republic > English > Customer Service
Computer help / suggestions!
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Krityks's Avatar


Krityks
09.11.2012 , 01:50 AM | #1
Hey i posted this in general forums maybe i will get some help here! i lag ingame quit a bit in wz a ton i see youtube videos and ppl are runing high no lagg.. here are my comp specs maybe somone could help me out on what to do on my control panel or ingame! thanks and thanks again for looking it over and for any help/ replies


Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: p7-1254
BIOS: Ver: HOL_706.ROM vHOL7.06
Processor: AMD A6-3620 APU with Radeon(tm) HD Graphics (4 CPUs), ~2.2GHz
Memory: 8192MB RAM
Available OS Memory: 8178MB RAM
Page File: 1661MB used, 14693MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


heres my card

Card name: AMD Radeon HD 6670
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6758)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_318C1682&REV_00
Display Memory: 1767 MB
Dedicated Memory: 2030 MB
Shared Memory: 3833 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: 2243W
Monitor Id: AOC2243
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
Driver File Version: 8.17.0010.1140 (English)
Driver Version: 8.982.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/27/2012 19:13:56, 1100288 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2418-11CF-4671-8611BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6758
SubSys ID: 0x318C1682
Revision ID: 0x0000
Driver Strong Name: oem123.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.982.0 .0ci\ven_1002&dev_6758
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

TheOne's Avatar


TheOne
09.11.2012 , 02:05 AM | #2
You need to scrap the whole machine and start from scratch , and your processor speed is very low (not enough to render at high settings). HP usually uses cheap motherboard/chipsets. I recommend building a "made for gaming pc" something that uses the new i5 or i7 and a motherboard that is designed for gaming.

Krityks's Avatar


Krityks
09.11.2012 , 02:11 AM | #3
damn its that bad... not even the graphics card i have is any good?

Krityks's Avatar


Krityks
09.11.2012 , 02:15 AM | #4
i mean before i had that card i played with the chip it came with and ran WoW same res on like high settings very good no lag.. with the onboard chip... now i have a dedicated card just for the games... i cant belive its not enough the motherboard might be lame but it should handle if theres ppl witrh like 5 year old pc playing the game with no problem

Beesodd's Avatar


Beesodd
09.11.2012 , 03:14 AM | #5 This is the last staff post in this thread.  
Hi Krityks,

Just so we can be clear, when you say "Lag" do you mean stuttering/slow reaction due to low fps, or does the game run smoothly, but with odd performance like delays in attacking and strange npc behaviour? Does your ping counter stay consistently high or low, or does it vary?

Thanks.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

nattodaisuki's Avatar


nattodaisuki
09.11.2012 , 03:34 AM | #6
Greetings,

I have a laptop with similar specs ASUS A8-4500M Laptop and I am assuming since the OP played Wow on High res setting, he should be able to play SWTOR on High to Medium settings.

Well, I am sorry to tell you that if you wanted to play smoothly, that you would have to set all your in-game setting to Low, and turn off Bloom / Shadows completely.

Since you cannot replace the Processor nor the Video chip on your Laptop, the best thing to improve frame rate would be to replace the Hard-drive for a SSD (be sure to turn off paging and scheduled defrag if you do get a SSD, cause paging and frequent defrag will kill your SSD fast )

Also with a Laptop, fine tuning is a MUST, especially if you plan to play SWTOR on a Medium/Low-spec Laptop such as this.
A very nice guide to fine tune your PC (and especially Laptops) --> How to streamline your system ready for SWTOR. by renegadeimp

To moderator : I strongly believe her post should be stickied somewhere
My slightly over-spec Rig, built specifically for Swtor: Core i7 3820 OC'ed @4.6GHz / MSI X79A-GD65 Mobo / Corsair Vengeance DDR3-1866MHz 8GB x8 / Four 120GB 6Gb/s SSD in RAID0 / nVidia GTX Titan / Enermax Platimax 1200 watt PSU / 3 Acer HN274Hbmiiid 3D Compatible 27inch monitors. CPU and the GTX Titan are custom water-cooled.

Krityks's Avatar


Krityks
09.11.2012 , 04:26 PM | #7
its not a lap top its a pc.. and i have a graphics card with 2 gigs memory on the card and by lag its like when i pvp i lag as in its like freezes not a total freeze but some freezes and did some adjusments on my card and seems to be good on high res right now handling ok better then it was thanks!

Krityks's Avatar


Krityks
09.11.2012 , 04:26 PM | #8
and my ping stays under 30 all the time

Nerfherd's Avatar


Nerfherd
09.11.2012 , 07:12 PM | #9
The biggest jump I found was to turn off shadows. Another thing that seems to help is to run the game in XP SP3 compat mode. The reason given is that on Win7 SWTOR does not use texture buffering. If you right click on the game and choose properties->Compatibility you will see a setting for compatibility mode. Choose XP SP3 in that and see if it makes any difference.

Ignore the first poster, that system should be able to play SWTOR on some decent settings, just not max all.

Nerfherd's Avatar


Nerfherd
09.11.2012 , 07:15 PM | #10
Oh and make sure you have recent drivers, and the latest DX? that your card will support, and that you have DX? selected as enabled in the game settings. Run task manager and see what else is running, kill stuff that is interfering. Usual stuff there.