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Flashpoint Crashing to desktop.

STAR WARS: The Old Republic > English > Customer Service
Flashpoint Crashing to desktop.
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Xaryell's Avatar


Xaryell
01.15.2012 , 08:37 AM | #11 This is the last staff post in this thread.  
Hi guys,

If you are still experiencing issues with the game crashing without an error message can you please reply with the following information:
  • Open your Start menu and type "view reliability history" into the search box.
  • Select the most recent swtor.exe failure, denoted by the red circle with the white X in it.
  • Double-click the related Critical Event under Source.
  • Copy the full information log to clipboard and paste this in to your reply.
Thank you for your patience.

Xaryell | BioWare Customer Service Forum Support

Troja's Avatar


Troja
01.15.2012 , 08:45 AM | #12
Hi S1-W7,

I too have the same problem, crashing to desktop at a specific place in The Esseles flashpoint (about midway across the 'Command Deck', just as you pass the interactable console and on the threshold of entering the bridge proper).

I have crashed to desktop at this specific place fairly consistently (7 times out of 10), however there is no record of swtor.exe in the reliability history.

I am running the flashpoint solo in order to 'farm' alignment points, and I am usually mounted @ 110%, if it makes any difference!

Regards
Tro

P.S. First world problems, eh?
Convergence
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Kayto's Avatar


Kayto
01.21.2012 , 10:29 PM | #13
I have a similar issue, but instead of crashing to desktop, I get a loss of video signal to the monitors. This only happens when loading into or out of BT so far.

The pc is still running, but it is SWTOR that has locked up and stopped responding.

I have no swtor.exe record in my reliability history.

I have the latest nvidia drivers, windows 7 ultimate is patched fully and no other applications running.

I have 2x GTX580's running 3 screens in SLI

This issue has only started happening since the last patch.

Im also noticing that when a Marauder or Jugg heal, i dont see the red glow, but i see a girls face that is shaded red.

In BT, on the bridge there is a hologram of a ship on the left as you enter. That has a girls faces floating around it instead of the normal images.

In the loading screens, sometimes I see a normal picture, sometimes i see a pixelated image:
http://www.kayto.com/sw/error1.jpg
http://www.kayto.com/sw/error2.jpg
http://www.kayto.com/sw/error3.jpg

Again, this is only since the last patch.
Only the dead have seen the end of the war.

The darkness that surrounds me cannot hurt you. It is the darkness in my heart you should fear!!

Shjak's Avatar


Shjak
01.25.2012 , 01:43 PM | #14
I am also crashing back to desktop during flashpoint.
this has just started since last update

Nahela's Avatar


Nahela
01.25.2012 , 02:17 PM | #15
This also happens in Cademimu right after the first elevator.

Pretty awful.

Beastly's Avatar


Beastly
01.26.2012 , 11:59 AM | #16
Keep crashing in Cademimu. What is going on? Since last so-called patch this has started happening. Not happy at all. I have no reliability history showing up. Although i have noticed when crashing it mentions something to do with DEP which protects the comp from misuse of memory. I tried to turn this off for the swtor.exe but the game apparently needs it on to run.

Gonna be crying soon then comes the Rage. Need a fix of this pronto!
Think without dishonesty. Forge yourself in The Way. Touch upon all of the arts. Know the advantages and disadvantages of everything. Develop a discerning eye in all matters. Understand what cannot be seen by the eye. MM

Irusan's Avatar


Irusan
01.26.2012 , 01:08 PM | #17
Quote: Originally Posted by Beastly View Post
Keep crashing in Cademimu. What is going on? Since last so-called patch this has started happening. Not happy at all. I have no reliability history showing up. Although i have noticed when crashing it mentions something to do with DEP which protects the comp from misuse of memory. I tried to turn this off for the swtor.exe but the game apparently needs it on to run.

Gonna be crying soon then comes the Rage. Need a fix of this pronto!
I had the same problem last night, right after the first elevator, then got past that and on the last boss crashed 3 times in a row, as well as the guy I was running it with. It was just the two of us, but both crashed at pretty well the same moment, when he was doing his "Rocket Test Fire". Submitted a ticket, got canned reply today and ticket closed. I didnt include the reliabilty history thing, next time I know to do that, but I kind of feel sure the problem is in Cademimu. If it was just me crashing, or just my buddy, sure, time to look at my end or his end. For every one person like us that tries to legitimately help the game by submitting bug reports or letting them know theres a problem, there are 10 posting "This game is garbage I quit", so please at least note our issues.

Borelin's Avatar


Borelin
11.22.2012 , 05:01 PM | #18
Description
Faulting Application Path: C:\Games\Star Wars-The Old Republic\swtor\RetailClient\swtor.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 50a55767
Fault Module Name: MemoryMan.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50a552b2
Exception Code: c0000005
Exception Offset: 00005883
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID: 3257233970

shwaar's Avatar


shwaar
11.22.2012 , 06:19 PM | #19
I, too, am having similar trouble, but at the end of Esseles. I've completed the entire flashpoint, and am at the last conversation in which I choose to either go back to the fleet or continue on to Coruscant.

Description
Faulting Application Path: D:\Star Wars-The Old Republic\swtor\RetailClient\swtor.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 50a55767
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.6161
Fault Module Timestamp: 4dace5b9
Exception Code: c0000005
Exception Offset: 0003734d
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

Extra information about the problem
Bucket ID: 3257233969

Lorva's Avatar


Lorva
11.22.2012 , 11:03 PM | #20
I can't manage to get The Foundry started, since I always crash to desktop during the conversation with Helm Officer Martos, but on NORMAL mode, unlike what it stated in the known issues.

Problem Event Name: APPCRASH
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 50a55767
Fault Module Name: MemoryMan.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50a552b2
Exception Code: c0000005
Exception Offset: 00005883
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3084
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789