A Message from the Community Manager

Less talky more releaseē

And as others have asked. What the heck happened to HK-51?

Wait, wait. You didn't like the Mass Effect story arc, but you thought the BSG story arc was clever? If that wasn't the saddest thing I ever read, I might laugh about. BSG defined trite, and many other adjectives, none of the positive. I'd ask you to enlighten me about what you thought was clever, but I've heard the BSG apologetics refrain many times.

I haven't been here very long so I don't have the experience with the Community Team that everyone else has but there does seem to be a large portion of the community upset about the lack of communication, and it seems to me that at this point, "we have no new information" is probably the worst reply you could make. I know that HK-51 has been mentioned for a while now and there hasn't been a response as to when he comes out. "No new information" is not a good response for this. You can't announce content and then not at least say when it's coming out. This is something that needs a specific date, and if no date is available there should at least be a specific reason why. I'm enjoying this game myself and haven't reached end-of-game for any of my characters yet, but this isn't an effective means. I understand that you can't please everyone, but lack-of-information like this is creating a very unpleasant community in general, so its probably time to just address the issues with real answers as opposed to "soon" or "n/a".

There is another way to read the "sorry, no new info" replies, though, which I think is more positive and in a real way constructive as it helps at least take the edge off impatience. When the Comm Team takes an issue and steps in to respond even though they have no new info it is a way of saying, "We know this is important, we'll let people know you want to know about this, and we'll bring you the info as soon as we have it."

Should the Powers That Be do more to expidite the flow of information? Well, I know we all would like that but it is a balancing act. Some people will never be satisfied with an answer but always clamor for more. And the more time you spend answering questions is less time you have to spend creating the game.

That said, I do hope our Comm Team does whatever can be done to hammer on the Iron Curtain of Impenetrable Non-Disclosure for us. But they aren't the ones who can make that call, and in many cases the Devs can't either due to legal, contractual reasons. All we can hope is that they relay to those who can make those decisions just how intensely the player community is giving them the collective stink-eye.

I loved BSG all the way to the end. The end wasn't perfect I'll admit, but it was hard for me to see any other way it could have gone. I think it worked. The Starbuck thing was a bit weird though.

I'm happy to see focus changed to forum responses. That at least gives some hope posts are being read, even if they don't respond to them.

BSG was probably the best thing that happened to sci-fi in a loooong time. The end was perfect for me, because endings can never fully satisfy everyone. Plus, there is the emotional part to an ending - knowing that this is the last episode you're watching, you expect too much.

A truly amazing show.

Almost forgot...

What is the ETA on the companions sound? The issue that places the source to someone else`s companion, instead of our own? It was quite a big deal around patch 1.2 and it hasn`t fixed itself yet.

I would like some acknowledgement that the fact that any companion with a stance selected will automatically go in to "weapon out" mode when they are summoned, is being fixed.

Fed up of seeing Kira on the bridge of my ship with her lightsaber out for no reason.

Yes, I think I put up a "sheath/holster companion weapon" request up on Suggestion Box. If I haven't, I should.

On another topic entirely...

If the community team is going to restrict discussion of a topic to one thread in an out-of-the-way forum, and wishes us to post there exclusively, and wants us to believe it really is being read and not ignored, it behooves them to respond more often than never in eight months.

227 days
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0 BioWare Staff replies

New strategy in the upcoming weeks? It's been three weeks now and I sure havent noticed a difference.