Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Security Questions each and every time

STAR WARS: The Old Republic > English > Customer Service
Security Questions each and every time
First BioWare Post First BioWare Post

Erifro's Avatar


Erifro
08.05.2012 , 12:15 PM | #1
Hello, when I try logging in to the game I have to state one of my security questions every time..

Is this normal?

If not whad up?

Bronholz's Avatar


Bronholz
08.05.2012 , 12:21 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Erifro,

This issue can occur if you are logging in from different locations, but it can also occur if you failed to answer a Security Question correctly in the past.

To remedy this, please can you try resetting your password. This should clear the issue and stop you being asked every time you login.

Thanks for your patience.
Bronholz | BioWare Customer Service Forum Support

Erifro's Avatar


Erifro
08.05.2012 , 12:38 PM | #3
Thank you!

Bronholz's Avatar


Bronholz
08.05.2012 , 12:41 PM | #4 This is the last staff post in this thread.  
You're welcome Erifro.

Please don't hesitate to contact us again if you require further assistance.

Thanks for your time.
Bronholz | BioWare Customer Service Forum Support