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Launcher stuck

First BioWare Post First BioWare Post

Cerimon's Avatar

09.05.2012 , 03:48 PM | #11 This is the last staff post in this thread.  
Greetings kearsleyjj,

Please be advised that the total download will not be 11GB as indicated. Only the corrupted files will be downloaded. Please allow the repair process to complete.

Do post again if you continue to have an issue once the repair completes.

Cerimon | BioWare Customer Service - Forum Support

tschu's Avatar

09.05.2012 , 04:15 PM | #12
Just as a side note - I hit a similar problem with the patch download (my launcher hit 16% before refusing to make another step). My steps to solve the problem:

- delete client
- reinstall (from DVDs)
- fix launcher (yep, newly installed launcher didnīt work for me)
- start launcher and get all the updates
- start game

Works good so far - so there is hope yet =)

Hemmje-DK's Avatar

09.24.2014 , 07:59 AM | #13
My launcher is stuck ad " installing main assets 174 (7%) (5,43MB/s) " ben that way for about 23 hours have tryed to reinstal 2 times but its not helping so guess my swtor days are over

Can i somehow copy to hole game whit updates from my old pc to the new pc they are both 64bit the old pc is windows 7 and the new one is windows 8,1 ??

OwenBrooks's Avatar

09.25.2014 , 01:00 AM | #14
Yes you certainly can , just copy the entire game folders over

Try deleting the file called retailclient_swtor.version as well if you are using the original launcher or the bitraider folder if using the streaming launcher

Nickfen's Avatar

09.25.2014 , 04:07 AM | #15
My launcher is getting stuck on 89.99% and has been like that for around 8 hours now

KatoKruz's Avatar

01.17.2015 , 12:04 AM | #16
Quote: Originally Posted by Cerimon View Post
Greetings Liadryn,

Please run the setup file from first. This is a much quicker process and a full reinstall really is a last resort.

We apologize for any inconvenience caused.
I came off game play for about 4 hours then came back to play again, Logged in and came up with error message "this application has encountered an unspecific error. Please try patch again"
Wasn't able to click on settings icon to try "Repair" so uninstalled and reinstalled now launcher is stuck with message of "The Launcher is being updated. Please wait...." I've waited over 24 hours and no progress bar to indicate how far along and I did use the install from website.

Please help

OwenBrooks's Avatar

01.17.2015 , 12:56 AM | #17
Try this initially

go into task manager (Open Task Manager by right-clicking the taskbar, and then clicking Start Task Manager) and end task on any bitraider processes (should start with br, BRSptsvc.exe and brw.exe) if any are still running.

then delete the bitraider folder in the game folder (right mouse click on the game shortcut and select open file location) and start the launcher.