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Converting a free trial to a friend trial? (Or deleting trial account)

STAR WARS: The Old Republic > English > Customer Service
Converting a free trial to a friend trial? (Or deleting trial account)
First BioWare Post First BioWare Post

Illanair's Avatar


Illanair
07.19.2012 , 06:32 AM | #1
I have a friend who wants to buy the game but isn't keen on having to make a new account for the friend trial since he already has a level 15 character we leveled over the week and he doesn't want to create a second email address (I assume that the only one account per email restriction is in place)

I was wondering if we could have a CSM convert the account into a trial, or if it is possible to delete his trial account so I can send him a friend trial?

Beruthien's Avatar


Beruthien
07.19.2012 , 06:47 AM | #2 This is the last staff post in this thread.  
Greetings Illanair,

Unfortunately it is no possible for us to convert your friends account or delete his trial status.

If you wish to send him an invite through the Friend referral program he would need to use a different email address.

Please come back to us if you have any further questions.

Thank you.
Beruthien| BioWare Customer Service Forum Support

Illanair's Avatar


Illanair
07.19.2012 , 06:54 AM | #3
Fair enough - We'll make him a new account.