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About the mobile authenticator

First BioWare Post First BioWare Post

Trintric's Avatar

06.20.2012 , 12:34 PM | #1
It crashes about half the time I start it. I always hit the 'Report" key so you guys can maybe fix your app. However, I have NO idea if anyone really reads those things at your office.

Does anyone actually read app reports about crashing?

Cerimon's Avatar

06.20.2012 , 12:38 PM | #2 This is the last staff post in this thread.  
Greetings Trintric,

Someone does read those app crash reports. The troubleshooting for the mobile app is quite limited, please try uninstalling and reinstalling it. Please let us know how you get on.

We apologize for any inconvenience caused and thank you for playing Star Wars: The Old Republic

Cerimon | BioWare Customer Service - Forum Support