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Server Transfers and Guild Banks

STAR WARS: The Old Republic > English > Customer Service
Server Transfers and Guild Banks
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Ogada's Avatar


Ogada
06.18.2012 , 10:21 AM | #1 This is the last staff post in this thread.  
Hi everyone,

We wish to make your character transfer process as issue free as we can so here are a few items we would like you to be aware of.
  • When you have transferred multiple characters to the same destination server please be sure you are aware of which character you are renaming. When you choose a character to rename you need to check the name of the character and compare it to which character is selected behind the rename pop-up window. A transferred character can be renamed by clicking on the portrait at the character select screen.
  • You may find that you are unable to add your other characters (alts) to your friends list. We are aware of this and expect you to be able to friend your alts soon.
  • You may find your transferred characters showing as Level 0 in your guild. The workaround for the moment is to leave and re-join the guild.
  • You may find that you are unable to transfer a final 8th character to a destination server. You can find more information on a workaround for this here.

With even more servers just added to the transfer list, we would like to request that when submitting your tickets for guild bank restorations to please make sure it's your Guild Master that contacts us. Additionally, the request only needs to be submitted once. Currently, there is a back log of these requests that the in-game CSRs are endeavoring to clear, so multiple requests from different people for the same bank may cause further delays to your restorations.

For a full list of things to do when transferring and a guild bank is involved, please see our Help Center article here.

Thank you for your continued patience and understanding.
Ogada | BioWare Customer Service Forum Support