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Guild bank after transfer...

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Ludwig_VanCover's Avatar


Ludwig_VanCover
06.15.2012 , 09:37 AM | #41
Quote: Originally Posted by Juggernutts View Post
It has now been over 48 hours since I submitted my first request. I have not had a response or even a confirmation that my request was received. I know it will be taken care of eventually, but a little upset with how long it is taking. I almost want to buy a new gbank, but know I won't be reimbursed for it and it could mess up getting out tabs from the origin guild.

A dev response saying,"we have a crapload of requests and are thinking we may have to rethink this" or something would be appreciated. Advice- give every guild a free gbank. Figure out the tab situation as you can.
As according to this thread where a BW CS representative answered a question regarding to the backup in guilds reacquiring their banks, it may take a couple of days. Keep in mind that they have thousands of guilds requesting to have their bank re-established and BW has to manually check the status of the old bank and replicate it on the new server. While I understand this can be frustrating, I'd just suggest waiting a little longer for them to get to your ticket. Our guild, with over 150 people, is still waiting.
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SageSephi's Avatar


SageSephi
06.15.2012 , 09:38 AM | #42
Saw this posted in another thread, thought I might share it:


Quote: Originally Posted by Beesodd View Post
Greetings Warpus,

We'd be leaning towards answer A, but without a current ETA. We have received a high volume of requests, and are working through them as fast as possible.

It could even be answer D for some players, but we are unable to say at this time.
Original Thread, for those of you who are interested

danpen's Avatar


danpen
06.15.2012 , 09:39 AM | #43
Quote: Originally Posted by SageSephi View Post
Saw this posted in another thread, thought I might share it:
Why did this happen then.
I am looking for people who need more help in the forums and i will be there to help you make it better ok.

Ludwig_VanCover's Avatar


Ludwig_VanCover
06.15.2012 , 09:39 AM | #44
Quote: Originally Posted by SageSephi View Post
Saw this posted in another thread, thought I might share it:
Ha, that is exactly what I said. I posted right before you! lol
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SageSephi's Avatar


SageSephi
06.15.2012 , 09:41 AM | #45
heh. well at least we're getting some response now. best of luck to everyone.

Fleurdelis's Avatar


Fleurdelis
06.15.2012 , 09:49 AM | #46
Day 3. Still in limbo waiting.

Fleurdelis's Avatar


Fleurdelis
06.15.2012 , 09:55 AM | #47
What i find really irritating is the thread referenced above regarding eta...which still really doesnt answer anything was updated by a cs agent and the thread was just started today yet this thread started on the 13 th which is now 5 pages long has never gotten a response. If the other thread had been started first i could understand but i feel like we were just being ignored.

robrobbson's Avatar


robrobbson
06.15.2012 , 09:59 AM | #48
They seem to be working on it.

Good news... my bank has been refounded

Warpus's Avatar


Warpus
06.15.2012 , 10:03 AM | #49
Quote: Originally Posted by Fleurdelis View Post
What i find really irritating is the thread referenced above regarding eta...which still really doesnt answer anything was updated by a cs agent and the thread was just started today yet this thread started on the 13 th which is now 5 pages long has never gotten a response. If the other thread had been started first i could understand but i feel like we were just being ignored.
Well mostly that could be my fault by starting the new thread...but I did so because I had just seen a CS respond to a new thread and seized the opportunity to try and get an answer out of them. I was originally going to post it in this thread but figured it would be ignored unless it was in a new thread while watchful eyes were on the prowl.

Beesodd's Avatar


Beesodd
06.15.2012 , 10:12 AM | #50 Click here to go to the next staff post in this thread. Next  
Hi all,

I'll just post here(though many of you have seen my post from the other thread) to let folks know that we are working through these requests as fast as possible.

We apologize for the delay, and thank you for your patience as we work to resolve these.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.
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