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Guild bank after transfer...

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Fleurdelis's Avatar


Fleurdelis
06.14.2012 , 05:58 PM | #31
I have the same problem. I am the gm of 2 guilds. Imp and repub side. My characters inventory and cargo hold are full. Still no response to the 2 tickets i opened. We need someone on this now.

Fleurdelis's Avatar


Fleurdelis
06.14.2012 , 06:29 PM | #32
Just to update i have tickets open in game, update in this thread and an email to customer service concerning the guild banks and have had no response to any of the contact methods yet i said something in a thread yesterday ribbing another poster and got a warning in email from customer service this morning telling me to be nicer. No guild bank yet but a slap on the wrist for being sarcastic in a thread. Makes no sense.

Kadera's Avatar


Kadera
06.14.2012 , 07:26 PM | #33
Quote: Originally Posted by OsitoJedi View Post
Same thing has happened to me. I took everything out of two guild banks (one imp and one rep), typed /gdisband, made sure it worked, guildies comfirmed they were no longer in the guild. Went from Lord Adraas (rp) to Ebon Hawk, remade both guildes with the same name. Made the same two toons the guild masters. I submitted online and in game. Both show but not a single response. Usually I get the automated one in like 30 minutes, now its been over 36 hours and nothing yet. I've asked several times on both sides and no one has gotten their guild banks yet. I got so frustrated that all my toons had all their bags and bank full, that i went and listed it all on the GTN. 8 toons, all with 7 pages of items, and still i have tons left in their bank. It was 5 minutes to transfer 8 toons and nothing on the guild banks. Hopefully a BW employee will answer this question that we are all asking. "Can we please have an ETA of how long it will take to get the tabs". I just want to know so I can direct everyone who wants to send stuff in mail for the guild bank.
Your story is pretty much identical to my own. A day and a half and still nobody will say how long the process is expected to take -- or even if there has been any progress at all.
Never fly in anything with a Kapissen 38 engine -- they fall right out of the sky. -- Kaylee Frye

Fleurdelis's Avatar


Fleurdelis
06.14.2012 , 08:33 PM | #34
What is frustrating is we all know the devs have seen this thread and seen all the tickets and emails requesting guild banks but no one is willing to give us a response as to what is the problem or even having the courtesy of telling us they are working on it. I was just in another thread where this guy states he hasn't had a response to a ticket he opened and no automated response within 30 minutes and he already got a dev responding to his post. It wasnt a thread about guild banks just a question in general. It is as if they feel if they say nothing the problem will go away.

Kadera's Avatar


Kadera
06.14.2012 , 09:12 PM | #35
Quote: Originally Posted by Fleurdelis View Post
What is frustrating is we all know the devs have seen this thread and seen all the tickets and emails requesting guild banks but no one is willing to give us a response as to what is the problem or even having the courtesy of telling us they are working on it. I was just in another thread where this guy states he hasn't had a response to a ticket he opened and no automated response within 30 minutes and he already got a dev responding to his post. It wasnt a thread about guild banks just a question in general. It is as if they feel if they say nothing the problem will go away.
Either that, or they've suddenly realized it's going to take them weeks to get to all the transferred guilds and they're afraid to tell us for fear more people will quit out of frustration.
Never fly in anything with a Kapissen 38 engine -- they fall right out of the sky. -- Kaylee Frye

SaintAvalon's Avatar


SaintAvalon
06.14.2012 , 10:15 PM | #36
Same here did it yesterday over 24 hours ago, still waiting.

Was hoping to find a faster solution here because the stuff is taking up room!

And we all want to have access again.

SageSephi's Avatar


SageSephi
06.14.2012 , 10:25 PM | #37
More than 24 hours have gone by, and here I sit in a dark corner of Carrick Station with a ton of equipment crammed into a very unpleasant place for *over 24 hours.* No word yet on an extraction.

Fleurdelis's Avatar


Fleurdelis
06.15.2012 , 12:02 AM | #38
Quote: Originally Posted by SageSephi View Post
More than 24 hours have gone by, and here I sit in a dark corner of Carrick Station with a ton of equipment crammed into a very unpleasant place for *over 24 hours.* No word yet on an extraction.
Tell me about it. My character is tired of carrying all this stuff around. He isnt young. And he cant find any young slave outfit wearing twilek women around to help hold it.

Sirac's Avatar


Sirac
06.15.2012 , 06:35 AM | #39
Please can we get an update / eta on these?

Sirac
Force and Fury, a light RP, fun and relaxed UK based guild(s) for those with a reasonably mature outlook. Many of us been guildies for 5yrs +, well established but friendly guild, new blood very welcome. We understand RL comes first, but when we can we enjoy the game and have a blast playing with a great group of guildies...www.fandf.guildportal.com

Juggernutts's Avatar


Juggernutts
06.15.2012 , 09:32 AM | #40
It has now been over 48 hours since I submitted my first request. I have not had a response or even a confirmation that my request was received. I know it will be taken care of eventually, but a little upset with how long it is taking. I almost want to buy a new gbank, but know I won't be reimbursed for it and it could mess up getting out tabs from the origin guild.

A dev response saying,"we have a crapload of requests and are thinking we may have to rethink this" or something would be appreciated. Advice- give every guild a free gbank. Figure out the tab situation as you can.