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Is this a cruel joke? - Character Transfers

STAR WARS: The Old Republic > English > Community Content
Is this a cruel joke? - Character Transfers

SiThEnErGyFoRcE's Avatar


SiThEnErGyFoRcE
06.12.2012 , 07:17 AM | #31
Quote: Originally Posted by CaptFalc View Post
You don't get it, it's about the amount of time and money we've all wasted waiting on these transfers. The product is faulty, it does not offer what it claims to. No excuses, the way in which they have handled this is abysmal. From customer satisfaction to informing the community.
No..... YOU don't get it. BW is doing what's right and NOT rushing things because someone wants to qq yet again because it's not happening THEIR way. Relax, we will all get our turn. ** and yes, I spent a lot of money for this transfer too ( I spent 400k, I really did NOT want to spend, on another storage bay to pull everything I had for sale off of the GTN and out of my mailbox. ) Am I upset about it? Do I even know for sure if I will be a server allowed to transfer? No. But it's ok.... better safe than sorry. Try looking for the positive instead of the negative in these situations.
"You are strong, my child..... but I will break you!"

Fouroneoh's Avatar


Fouroneoh
06.12.2012 , 07:23 AM | #32
Yay BioWare.
Fouroneoh

hectorsellers's Avatar


hectorsellers
06.12.2012 , 07:23 AM | #33
This is a cruel joke..... I have 2 upper lvl characters that I would love to pvp with and do warzones with, but my server is to light these days to pvp at all. And warzones take nearly 40 minutes to que due to lack of people and just because my server in not on that list I can't move anything. So ridiculous. Maybe it is a test, but really?

Fouroneoh's Avatar


Fouroneoh
06.12.2012 , 07:26 AM | #34
Quote: Originally Posted by hectorsellers View Post
This is a cruel joke..... I have 2 upper lvl characters that I would love to pvp with and do warzones with, but my server is to light these days to pvp at all. And warzones take nearly 40 minutes to que due to lack of people and just because my server in not on that list I can't move anything. So ridiculous. Maybe it is a test, but really?
Really should consider yourself lucky, at least you get a queue. Half the servers are dead enough that you can't get a queue anymore until 6-8pm where there is only 1 game running.
Fouroneoh

mighty_joe's Avatar


mighty_joe
06.12.2012 , 07:26 AM | #35
Quote: Originally Posted by CaptFalc View Post
You don't get it, it's about the amount of time and money we've all wasted waiting on these transfers. The product is faulty, it does not offer what it claims to. No excuses, the way in which they have handled this is abysmal. From customer satisfaction to informing the community.
i am not sure if i can name other games or comapnies here, but this is far from "abysmal" ... not saying it's good, but if you had experienced another "star" themed online game and had suffered the customer support, feedback response and general incompetence over there, this here looks like a day at the beach.
Happily Smiles
Senate Special Order
The Red Eclipse
The enemy of my enemy is my enemy's enemy. No more. No less.

Fouroneoh's Avatar


Fouroneoh
06.12.2012 , 07:28 AM | #36
Quote: Originally Posted by mighty_joe View Post
i am not sure if i can name other games or comapnies here, but this is far from "abysmal" ... not saying it's good, but if you had experienced another "star" themed online game and had suffered the customer support, feedback response and general incompetence over there, this here looks like a day at the beach.
It's funny how everyone keeps lowering and lowering their standards for EA/Bioware. Didn't know it could get any lower. How they got away with this and still have the amount of subs they do, is a miracle. (By got away I mean the whole time from launch till now, not just these xfers).
Fouroneoh

Litrid's Avatar


Litrid
06.12.2012 , 07:35 AM | #37
Im sad that I cant transfer my trooper over from veela to fatman but I hope I can eventually.
Level 26 BH Mercenary
Level 24 Trooper Vanguard

mighty_joe's Avatar


mighty_joe
06.12.2012 , 07:35 AM | #38
Quote: Originally Posted by Fouroneoh View Post
It's funny how everyone keeps lowering and lowering their standards for EA/Bioware. Didn't know it could get any lower. How they got away with this and still have the amount of subs they do, is a miracle. (By got away I mean the whole time from launch till now, not just these xfers).
just saying, i experienced worse than this ...
i am as disappointed as many others my server isn't among the first to transfer, since Saber of Exar Kun is dead as disco, but so far they did exactly what they said hey would do.
Happily Smiles
Senate Special Order
The Red Eclipse
The enemy of my enemy is my enemy's enemy. No more. No less.

ShinLunaAzure's Avatar


ShinLunaAzure
06.12.2012 , 07:36 AM | #39
06.06.2012
Character Transfer, Server Populations and You

In a previous Community Q&A we talked about character transfers, and announced that they were coming in early summer. Character transfers are a complex process, but we're almost ready to go. Starting next week on June 12th, 2012, we’re allowing character transfers to occur between selected servers in order to provide a better gameplay experience for our players by ensuring population balance across the service.

allowing character transfers to occur between selected servers

transfers to occur between selected servers

between selected servers

selected servers.


If you've been expecting every server to have it enabled from Day 1, you haven't been paying attention. Also, to anyone who's complaining there's only 30 people on the fleet. Suck it up. I play on an NA server and desperately want to move to an EU server since the clan I followed here dried up, and I can;t play in my own territory anymore. Our peak number of users on the imperial fleet is on average about 15, immediately before a scheduled guild run on an operation. On average we see 3-4 players online, and I'm usually the only player on a world when I attempt it. I know my server won't be first, I know what's on offer won't let me cross the pond, and instead of complaining that SWTOR has failed me and that the game has lost me, I'm patiently waiting until the service is fully rolled out and I can see what kind of options a server like mine has for someone in my position once the transfer system is /fully deployed/.

That said, if I have no option to leave NA servers later, I'll be hugely disappointed, but I don't see the need to start whining when the process is still underway. Have some patience everyone, This wasn't going to be some instant fix-all, and they told you how this was going to work anyway.

CaptFalc's Avatar


CaptFalc
06.12.2012 , 07:39 AM | #40
Quote: Originally Posted by Cronoslol View Post
So let me get this straight.... you'd rather them be reckless and possibly end up costing you MORE money and time? You can't be patient for a week or a few days? It's all about "I wan it now, now, now" am I right? Seriously if you want everything easy and immediate, go play WoW. I have my issues with the game like everyone else but I also understand the caution given their past mistakes. And I also understand it's a new game and them being new to the MMO genre. I'm a Vanilla WoW player and if you think there wasn't a bunch of faults with that game way back then, think again. I don't know if you personally played back then or not but I'm just using it as an example. I get it just fine but maybe people should be happy they're trying to make sure the system works first before screwing over the entire community if it doesn't work. Because if it isn't working right now and you end up in limbo, as I stated above, your so called wasted time and money will grow exponentially and then you'll be here QQing about their incompetence, etc... etc... etc... Have some patience FFS.
Firstly a week or a few days? You talk as if this is only been a problem today. I have been waiting for months with this issue.

I have no care for WoW or how they handled issues, however it must be noted that they still dealt with issues promptly. Regardless of your opinion i'm paying for a broken service, why I pay waiting for them to fix a service makes no logical sense.


Quote: Originally Posted by SiThEnErGyFoRcE View Post
No..... YOU don't get it. BW is doing what's right and NOT rushing things because someone wants to qq yet again because it's not happening THEIR way. Relax, we will all get our turn. ** and yes, I spent a lot of money for this transfer too ( I spent 400k, I really did NOT want to spend, on another storage bay to pull everything I had for sale off of the GTN and out of my mailbox. ) Am I upset about it? Do I even know for sure if I will be a server allowed to transfer? No. But it's ok.... better safe than sorry. Try looking for the positive instead of the negative in these situations.

Not in game credits you fool, real money. The one BioWare takes from your bank account each month while you wait on the fleet twiddling your thumbs just hoping character transfer will come.

I have no personal vendetta, IfI could have transferred today I would have been happy I'm on a populated server but I'm not content with the way in which Bioware has dealt with this. At the end of the day this is a product, if i was buying a product off the high street and it was faulty or misleading I would take it back. The same thing applies here, you don't pay for a faulty product, that is what Bioware has here.