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Game wont launch after installing from the dvd

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Game wont launch after installing from the dvd
First BioWare Post First BioWare Post

Coeru's Avatar

12.18.2011 , 12:44 PM | #1
Ok, I have been playing fine all week since early access started. However since it was a beta launcher it had nearly 50 gigs of data, so i decided to delete the old and start fresh with the new dvds that arrived with my product code. Now I can log in, then the game looks like it will launch but it just shuts off. Any help is appreciated, esp if i missed a fix, point me in the right direction. Like I said I have been playing fine all week, just wanted to start fresh with a clean install.

renegadeimp's Avatar

12.18.2011 , 12:45 PM | #2
Do not install it to program files, make sure you are running a user account with admin rights, and the game is being given admin rights.
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Coeru's Avatar

12.18.2011 , 12:53 PM | #3
As I said I had the game already, it worked fine *all* week., I have a lvl 27 in game as i type. I installed it in the same place as the old one, I am the only one on my puter I am the admin. Nothing changed except my trying to install a clean copy from the DVD, i think its stuck on updating. Theres no error but it flashed that it was trying to download but then the play button lights up. If I knew what fine to delete (just like there were certain files to delete for the updating of the beta to continue). I think somethn justgot stuck.

craigland's Avatar

12.18.2011 , 01:11 PM | #4
I'm having the same problem. Yesterday I did my annual clean Windows install and then installed swtor from the dvds. When I started it up, it downloaded a few updates and then after I hit play it shows the loading screen for a few seconds and then disappears.

TopCatDK's Avatar

12.18.2011 , 02:24 PM | #5
I have the excact same problem.. And can't find an answer anywhere..
Those were the droids i was looking for *facepalm*

Xaryell's Avatar

12.18.2011 , 02:39 PM | #6 This is the last staff post in this thread.  

Please try downloading the setup file from and running it over your existing installation. When this is done try restarting the launcher.

I hope this helps.

Xaryell | BioWare Customer Service Forum Support

irishcoffeeman's Avatar

12.18.2011 , 06:22 PM | #7
that didnt work.. any other ideas?