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Regarding server queues

Forensick's Avatar

12.18.2011 , 05:10 PM | #511
I feel dirty even referring to this problem as a “server queue”. This is an insult to all other server queues. This is like throwing jay-walking in with murder and calling it “crime”
Sith Inquisitor Sorcerer

Cavkov's Avatar

12.18.2011 , 05:11 PM | #512
Now I got to go because I have work tomorrow...

5hours in Que and 1.5hours of playing time...


Uzziah's Avatar

12.18.2011 , 05:13 PM | #513
My guild didn't get a chance to pick servers, SWOR assigned us to an over populated server. I am not too sure if the decision to put a dis-portioned amount of guilds on one server was the idea of the upper management or just the luck of the draw. What I do know is that these queue times are an inconvenience for a lot of people. My guild does not want to take the time to re-roll (even thou it has only been a few days) hopefully SWOR will fix the issue keeping in mind the influx of players who will log in on the 20th. If possible more room needs to be added to these servers. December 20th needs to be a fresh start for the Community of Star Wars Old Republic. The developers and the managers who hold their strings have a moral obligation to the community of SWOR to make this game fun, and fun is not waiting for one hour to enter the game then DC and wait another hour. This is not a ride at the amusement park it is a community of people who help create the pay checks of the employees of Bioware and ER. Time is money. I do not have time to wait an hour in fact I cannot afford to wait even 5 minutes in order to long into a game. We waited three years for SWOR and talked about how cool it would be if they made one before it was ever a thought in Bioware’s mind. If they do not make more room on these servers or move guilds to lower populated servers all the naysayers will be right and this game will not be successful as projected.
To the SWOR Bioware/ER team the paradigm that you have needs to change. Instead of thinking “they waited three years, they can wait five minutes to five hours to enter the server” is a falsehood. Instead you need to realize that you are pushing away business and come December 20th. In fact word has already got out that there is an hour wait to enter servers. The presidents of Bioware and ER are going to crap a brick when they see the projection numbers regarding the amount of money they turned away because of this. You have put together a wonderful game, but if it does not make money, your budget for improvements will like a SWG not a WOW.

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JMBa's Avatar

12.18.2011 , 05:15 PM | #514
I'm British and we like queing. We're stupid like that.

AlfredBKnott's Avatar

12.18.2011 , 05:18 PM | #515
Quote: Originally Posted by LiaHalleck View Post
The old school WoW'ers are laughing at you all pitching fits right now. the first 8 MONTHS of WoW were plagued by constant server downs, restarts and glitches.
And that was awful. They had no idea what they were getting into. The game was unfinished, and there was no idea how popular it was going to be. Though there were MMOs before WoW, none had the same mass appeal that WoW did. It was an awful, poorly planned launch, and there was no basis for them to judge a server launch. SWTOR has years of other mmo launches to look at. They could have purchased hardware that would have allowed more people on each of their servers so as to not create bloat. They had plenty of time to stress test in beta, so they could increase the caps on servers. They also have YEARS of games with disconnection protection - having not put it in at launch (or pre-launch if you want to be a stickler - still out of beta) was an extreme oversight. The game is still buggy, though not as bad as some other MMOs at launch, and this problem creates disconnects.

I've played many launches, and they ALL have some issue. Queues are expected, servers will be full, if they aren't handled well they go poorly. This is all true, but there are several issues that need to be addressed, and considering this is basically page 500 or so of a thread basically all QQing about server queues and disconnects, there may just be a problem. It's one thing to wait in queue once to get to your toon, it's another thing to wait in it twice or three times.

Khadannn's Avatar

12.18.2011 , 05:19 PM | #516
I was wondering how the servers work:

I mean, do they need to change the hardware? Or is that about the set up they have chosen for these servers?
They have done quite some stress test in the beta, i am a little bit surprised.

What is gonna happend on the 20th? they can stop additional players to join their guild in already complete servers, right?

Maybe it was part of the plan: ****** server service before the 20th ?

How can you upgrade or add the number of servers without a full day interuption of service?

If any IT guy has the knowledge to answer, that would be great!

Forensick's Avatar

12.18.2011 , 05:20 PM | #517
I used to only wait 5 minutes in queue, but then I took an arrow in the knee.
Sith Inquisitor Sorcerer

rgolch's Avatar

12.18.2011 , 05:21 PM | #518
Ugh...... between work, family, and wife aggro I get so little playtime...... so que's really, really suck for me. I beg you bioware, get the damn ques sorted out!

webtoehobbit's Avatar

12.18.2011 , 05:22 PM | #519
Wow for once my queue is longer than Swiftsure's :P Swiftsure is showing 25 min queue and my server Dark Reaper is showing 45 mins

Liquil's Avatar

12.18.2011 , 05:24 PM | #520
Really, you recreated this thread because the previous thread exceeded post count.


Sitting in my 45 minute que right now. Which has been the case every single time I've logged in in the past 3 days.

This game is going to crash and burn in a hurry if you don't figure out your server caps. You said it's a delicate science and that you can't have people waiting in que's too long.

Yea, 40 minutes is too *********** long. Time to loosen the slack a little.