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So according to Bioware...


banecolton's Avatar


banecolton
06.02.2012 , 06:45 PM | #181
Quote: Originally Posted by Skidrowbro View Post
could you repeat that
Sorry, took an arrow to the knee.
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ChazDoit's Avatar


ChazDoit
06.02.2012 , 07:24 PM | #182
I took the liberty of writing what you'll be saying 6 months from now

Quote: Originally Posted by nissanmaxima View Post
22 days left and im done I cant wait for TESO :P
And 12 months from now...

Quote: Originally Posted by nissanmaxima View Post
22 days left and im done I cant wait for Titan :P
Please, keep telling us how many days you have left and what other game you can't wait to come out, we really care

XadennX's Avatar


XadennX
06.02.2012 , 07:29 PM | #183
Quote: Originally Posted by ChazDoit View Post
I took the liberty of writing what you'll be saying 6 months from now



And 12 months from now...



Please, keep telling us how many days you have left and what other game you can't wait to come out, we really care
u took the time to quote him/her, so you must care as do I, hence I quoted you lol
THE NERF HERDERS


There's a sale at the Maul.... everything's half off.

Mallorik's Avatar


Mallorik
06.02.2012 , 07:35 PM | #184
Quote: Originally Posted by Taorus View Post
Oh so I should take your word...Over someone who is bound by law...not to mis-interpret their legal documents to their Investors? Sorry... I am gonna have to take the word of those with legal obligations to do so...then just some random person made up internet number...Ok?
Where did i say take my word on anything, they have said it themselves several times and the guy says it again in this article. Bioware does not just count PAYING subs. Youre just like bioware, trying to twist facts around to make yourself not look bad and youre only making it worse.

Zmidponk's Avatar


Zmidponk
06.02.2012 , 07:35 PM | #185
Quote: Originally Posted by banecolton View Post
OK, I want to start this out by saying please do not read any “trolling”. “hating” or whatever into my reply, I am not trying to attack you. With that said you seem to be missing some key details, so I am going to highlight them for you.
Fair enough

Quote:
If you go back and look at the OP post you will see that he quoted the following from the article:

“Subscriber numbers are funny things. How you count them – the math you use – really matters, and there are lots of variables to consider,”

And in conclusion he (the OP) said “Joking aside, this looks like really shoddy attempt at damage control, and it makes me wonder if things are really worse than they appear to be.

In reply I added the rest of that sentence in my post:

Subscriber numbers are funny things. How you count them – the math you use – really matters, and there are lots of variables to consider,” he said. “Such as, people that simply subscribe compared to people that actually buy the box. There are very different numbers out there, and you should be smart about which one you use when you talk to the press.”

I then addressed the concern that the OP seemed to be raising with his use of that quote from the article; obvious PR spin looks bad but there are reasons for doing it. You will note that I have highlighted the same parts in the quote above. So let me again point out that SUBSCRIPTION NUMBERS have F-all to do with BOX SALES, they are two very different things. This is the spin I am talking about, specifically because it is part of the sentence that the OP quoted.
Except that it can have something to do with what's reported as 'subscription numbers', in much the same way that (assuming that EA isn't just blatantly lying) trials failing to convert to subscriptions can cause reports of 'falling subscriptions', even though those trials aren't, technically speaking, 'subscriptions'. So he was correct to mention it as one of the variables that could have an impact and you have to be smart about when talking to the press.

Quote:
Now I am glad that you did in fact choose to read the rest of the article because it directly related to the next part of my post. Later in the article he (Emmanuel Lusinchi) said:

“Now, I’m not the best person to talk about subscriber numbers, that’s important to mention. We are a publically traded company, and subscriber numbers - like other things - are very touchy subjects. Even if I knew them I couldn’t talk to you about them because it would be impacting on stock price and all that stuff. And I don’t actually get raw numbers every day anyway.”

You will note that I have highlighted some parts of the quote above, in my post I said:

“…which is why most companies engage in the spin and misdirection you see quoted above when the numbers aren’t what they want them to be. And honestly it is perfectly understandable…

So yeah, I would expect to see more interactions with the press and public that include a great deal of cognitive dissidence for the time being, it is kind of the nature of the beast.”

And this is the part of my post were I was pointing out that the “big conspiracy” tone some of this thread has taken is false and a little silly, this is what businesses must do when the market isn’t going their way. They have to in order to protect against a drop in the stock price…not necessarily an honest practice, but a common one.
The problem is that you seem to be, at the very least, strongly implying, if not saying outright, that Mr. Lusinchi is being less than honest and/or employing spin in this interview. My reading of it is that he simply isn't. He's being perfectly straight-up and honest in saying that there's many variables about subscriber numbers and how, exactly you measure them. You, yourself, even list some of those variables, as I'll point out below.

Quote:
So here it seems you have missed that I was directly answering the OP with information that would downplay any “the sky is falling” inference that might be made over the contents of the article linked.

Unlike Kharnis who comes off as one of the “you said something bad about SWTOR or Bioware so I need to attempt to belittle/attack you” types we see here on the forums you actually seem to want to engage on the subject and that is why I am taking the time to be this thorough in my answer.

Now the second point seems to be a very simple misunderstanding, let me quote my post again:

I think the most useful conversation would be to discus Active Subscriptions because this is the only number the playerbase has any real interest in, it is what determines how many other people, in total, are available to enjoy the game with you, but let’s not confuse this with Active Server Population numbers which will determine how many people are directly available to play with you, be it by joining a quest, operation or being the opposition in PVP on your server.

And my other reply to you:

And as I said active subscriptions are very easy for Bioware to count, just pick if you want to count only subscriptions that have been active in the last thirty days, last two weeks, last two months, whatever.

The information is right there, it’s just a matter of what they choose to reveal to the rest of us…
Here's the variables I was talking about above. If you're running an MMOG, do you base your subscription numbers as 'subscriptions that have been active in the last thirty days', or do you use 'subscriptions that have been active in the last two weeks' or do you use 'subscriptions that have been active in the last two months'? Do you use something else entirely? Whichever you choose, it is going to affect the figure you get.

EDIT:And I should also point out that some people could consider an 'active' as simply 'there is paid-for time left on that account'. Others would consider 'active' as 'someone has logged in within the time period in question'.

Quote:
I am talking about ACTIVE SUBSCRIPTIONS.
In your reply you talk about Subscription numbers.
We are talking about two different things in this case. I for one don’t give a flying #$%k about how many total subscriptions anyone wants to claim SWTOR has or does not have and I have no interest in that conversation, I only care about ACTIVE SUBSCRIPTIONS because that is the number of people I can actually have the opportunity to play SWTOR with.
But we're running into these variables again. Suppose someone has an account with playtime left on it, but has decided not to play any more. Is that an 'active subscription'? Some would say 'yes', some would say 'no' - and any reported figure for subscription numbers would change according to whether people like this were included or not. Plus, of course, you're forgetting about people on trials and such-like - you are perfectly able to play the game with them, but it is debatable whether these should be counted as 'active subscriptions'.

Oh, and, just to be clear, I'm using 'subscription numbers' as a fairly general term to mean 'whatever criteria is being used to report the current number of players in the game'.

Quote:
Dear gods of the interwebs that was a long post…

So I hope that clears things up, again like I said above none of this should be taken in a “hostile tone”, I am just trying to clear up any misunderstandings that have taken place about what I have said.

Cheers.
No, I'm not taking this as hostile at all, and I hope you're not taking my comments as hostile, but it just seems to me that, generally speaking, in this thread, Mr. Lusinchi is being variously accused of employing 'spin', lying or simply being stupid for making what seems to be an accurate and honest statement, and I am honestly baffled as to why.

samht's Avatar


samht
06.02.2012 , 08:04 PM | #186
Quote: Originally Posted by jarjarloves View Post
How do you know they didnt hav 1.3 million subs at the end of march?
in an interview EA said that 1.3 million players resubed their first month, and they blame the 400K lost to casual players because they tend to not like paying sub on a monthly basis. In the latest earning call they said the same thing that they had 1.3 million paid after the first payed month. BW said on DEC. 20th that if the game stays above 500K subs they will be successful. Since they laid off employees, i will bet money that BW is probably below 500K subs. Last weeks the instance: tor edition stated that they have seen number put at 386K sub from reliable sources. This would make more sense since majority of servers have 3-30 people on fleet at peak hours. I don't think there servers can handle more than 5000 people right now. So even if there are 4 servers is very heave at peak hour i doubt they even have 5000 players on all three.. I assume that is why they are talking about mega servers. They probably have less than 25K players on at anytime and they can merge them all on 4 or 5 server and call it a mega server to PR spin it.
What's up with the no LFG and LFR

samht's Avatar


samht
06.02.2012 , 08:05 PM | #187
Quote: Originally Posted by ChazDoit View Post
I took the liberty of writing what you'll be saying 6 months from now
Please, keep telling us how many days you have left and what other game you can't wait to come out, we really care
I care
What's up with the no LFG and LFR

Valkirus's Avatar


Valkirus
06.02.2012 , 08:34 PM | #188
Quote: Originally Posted by Taorus View Post
See...this is were you and I differ. In you own words US pays more then China...So US Sub=China Sub...Even thought they pay less. Let that sink in for a bit.....When I left WoW....Wasn't because of anything in game....I was outraged...That I was being forced to provide welfare...so that some kid in China would be forced to play to gather gold to sell on the internet.
I can feel your hate... ..donot let it blind you to the truth tho...that a paying sub is a paying sub...and if BioWare gets into the chinese market....they too will count the subs that they get there. You should not be concerned about what others half way across the world are paying to play the same game you do, because what is a small monthly income amount to you...may be a year's salary to them. Be thankful you live in a better part of the world.
Trust is something which is earned.

snwmnx's Avatar


snwmnx
06.02.2012 , 09:09 PM | #189
Quote: Originally Posted by thomasgallant View Post
people complain all the time. it is tantamount to telling people this product sucks.. the corrilation is not hard to reach.

it is no differnet than going to an internet site like amazon and rating a product one star...people will see your comment and it will negatively affect its sale.

complaining just to complain while not providing constructive critizism does just that..
I'm sorry, but this has absolutely no foundation in reality. Having complaints about a particular service or product is a far cry from saying that it is not worth buying. Those are two completely different statements and mindsets.

"Complaining" is a broad topic and absolutely includes actions such as rating a product or service poorly. However, it also includes criticisms that are constructive in nature. The distinction should be made in the intent of a complaint.

“Criticism may not be agreeable, but it is necessary. It fulfils the same function as pain in the human body. It calls attention to an unhealthy state of things.”
~Winston Churchill

banecolton's Avatar


banecolton
06.02.2012 , 09:15 PM | #190
First off, thank you for the thoughtful reply.

I want to touch on things point by point in a brief manner as I am trying to avoid another “mega post”


Quote: Originally Posted by Zmidponk View Post
Fair enough
Except that it can have something to do with what's reported as 'subscription numbers', in much the same way that (assuming that EA isn't just blatantly lying) trials failing to convert to subscriptions can cause reports of 'falling subscriptions', even though those trials aren't, technically speaking, 'subscriptions'. So he was correct to mention it as one of the variables that could have an impact and you have to be smart about when talking to the press.
Though what you are saying could very well be a factor when talking to the press, it doesn’t really have anything to do with what the OP quoted, what I quoted or any other the things I was saying. So it s not irrelevant in and of itself, it is just irrelevant to what I had to say in regards the OP and the article.
Quote: Originally Posted by Zmidponk View Post
The problem is that you seem to be, at the very least, strongly implying, if not saying outright, that Mr. Lusinchi is being less than honest and/or employing spin in this interview. My reading of it is that he simply isn't. He's being perfectly straight-up and honest in saying that there's many variables about subscriber numbers and how, exactly you measure them. You, yourself, even list some of those variables, as I'll point out below.
By starting off a conversation about subscriptions by adding in a distraction about box sales he is being less than honest. That said it is not the end of the world, as I said myself I would be doing the same thing if I were in his shoes, but he is doing it, has to do it because the numbers are not where they want them right now. Had he just gone with “it’s complicated” and not added the misleading reference to box sales then I wouldn’t have called it out as deceptive, just evasive. This seems to be s subject that you and I aren’t destined to agree on, and that is fine.
Quote: Originally Posted by Zmidponk View Post
Here's the variables I was talking about above. If you're running an MMOG, do you base your subscription numbers as 'subscriptions that have been active in the last thirty days', or do you use 'subscriptions that have been active in the last two weeks' or do you use 'subscriptions that have been active in the last two months'? Do you use something else entirely? Whichever you choose, it is going to affect the figure you get.
I think this is where you are diverging into a different conversation than the one I was having. My thoughts are as long as they say what the criteria are and use that criteria they can choose what they want…as this does not relate to what I was saying I don’t truly care, though that shouldn’t stop you from having this conversation with someone else…

If you read the section of my post you made this reply to you can clearly see what I was saying, and that it has nothing to do with what they choose to release for numbers or what criteria it is based on…it is the fact that they can accurately track their active subscriptions by consulting their server logs.

Quote: Originally Posted by Zmidponk View Post
EDIT:And I should also point out that some people could consider an 'active' as simply 'there is paid-for time left on that account'. Others would consider 'active' as 'someone has logged in within the time period in question'.
My answer, though not “aimed at you” would be quite simply that the very term “Active Subscription” contains the word “active” in it. As such an account with time left on it that is not ACTIVLY being used (not logging in) is simply not active. I would call this common sense…but I am sure that wouldn’t stop someone from wanting to quibble…and in truth it’s not worth my time for the simple reason that it would most likely just be an exercise in futility with someone who’s goal was not to discuss and form a reasonable picture as to the status or number of active subscriptions but who simply wanted to engage in distraction from and stalling of that conversation.

Quote: Originally Posted by Zmidponk View Post
But we're running into these variables again. Suppose someone has an account with playtime left on it, but has decided not to play any more. Is that an 'active subscription'? Some would say 'yes', some would say 'no' - and any reported figure for subscription numbers would change according to whether people like this were included or not. Plus, of course, you're forgetting about people on trials and such-like - you are perfectly able to play the game with them, but it is debatable whether these should be counted as 'active subscriptions'.
Beyond my answer above I would add the definition of the word from the dictionary:
sub•scrip•tion - A purchase made by signed order, as for a periodical for a specified period of time or for a series of performances.

So I would say there is no debate as to weather a trial account can be counted as an active subscription, as by its very definition a trial is not a subscription. But as I said above, that wouldn’t stop someone from wanting to quibble…and in truth it’s not worth my time for the simple reason that it would most likely just be an exercise in futility with someone who’s goal was not to discuss and form a reasonable picture as to the status or number of active subscriptions but who simply wanted to engage in distraction from and stalling of that conversation.

Quote: Originally Posted by Zmidponk View Post
Oh, and, just to be clear, I'm using 'subscription numbers' as a fairly general term to mean 'whatever criteria is being used to report the current number of players in the game'.
Well I’d say if what you mean by that is you are referring to the number of active subscriptions then we are discussing the same thing, if not then we aren’t.
Quote: Originally Posted by Zmidponk View Post
No, I'm not taking this as hostile at all, and I hope you're not taking my comments as hostile, but it just seems to me that, generally speaking, in this thread, Mr. Lusinchi is being variously accused of employing 'spin', lying or simply being stupid for making what seems to be an accurate and honest statement, and I am honestly baffled as to why.
Well my guess would be that just as we have “fanboiz” that believe Bioware can do no wrong we also have “haterz” that believe Bioware can do no right. Like most threads on these forums the discussion ends up being centered around the dynamic between those two poles and their most devoted adherents.

And regardless of the fact that you and I do not seem to agree on all points I wanted to take the time to say thank you for an engaging and civilized discussion, it has been quite fun and a welcome change!

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