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So, we don't have a community manager....

STAR WARS: The Old Republic > English > General Discussion
So, we don't have a community manager....
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Djevora's Avatar


Djevora
05.23.2012 , 09:21 AM | #71
Quote: Originally Posted by TUXs View Post
You guys defend his absence HERE, because he was busy tweeting there. You guys excuse his ignoring of THIS community, because you guys followed him. You guys claim he was still "doing his job" by using twitter, which I disagree with because it wasn't the SWTOR twitter, nor an official source for SWTOR information. You even admitted to signing up to twitter JUST to get updates about this game, but not from SWTOR's twitter, from SR's personal and secret twitter account. And if that's how YOU guys feel, that's fine. You both have every right to that opinion.
If I sat at my desk posting on my personal twitter account during the work day, I'd expect to get fired too.
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Kthx's Avatar


Kthx
05.23.2012 , 09:22 AM | #72
Quote: Originally Posted by Daethorz View Post
One Month ago: Thought Swtor was an amazing light of innovation to come.
Half a Month ago: Heard EA say SWTOR wasent important, and server populations drop dramatically.
The other day: Heard 1.3 dosent even plan on implementing Rated Warzones and it has no estimation for release.

Conclusion, i went from loving this game to believing its going down the drain...
I heard PvPers are first to complain and first to quit.

TUXs's Avatar


TUXs
05.23.2012 , 09:28 AM | #73
Quote: Originally Posted by Kthx View Post
I heard PvPers are first to complain and first to quit.
You're probably correct...about PvPers with THIS game. I don't know of any other game that had LESS PvP content after 5 months, than it did at launch. Do you?
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Crawelc's Avatar


Crawelc
05.23.2012 , 09:30 AM | #74
Quote: Originally Posted by TUXs View Post
You're probably correct...about PvPers with THIS game. I don't know of any other game that had LESS PvP content after 5 months, than it did at launch. Do you?
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Maxil's Avatar


Maxil
05.23.2012 , 09:44 AM | #75
Quote: Originally Posted by TUXs View Post
You guys are arguing that it was perfectly acceptable for him to post game updates about THIS game via his personal twitter account, an account not affiliated with Bioware, Lucas Arts nor Electronic Arts and one not linked ANYWHERE on these forums as a genuine source of information.

You guys defend his absence HERE, because he was busy tweeting there. You guys excuse his ignoring of THIS community, because you guys followed him. You guys claim he was still "doing his job" by using twitter, which I disagree with because it wasn't the SWTOR twitter, nor an official source for SWTOR information. You even admitted to signing up to twitter JUST to get updates about this game, but not from SWTOR's twitter, from SR's personal and secret twitter account. And if that's how YOU guys feel, that's fine. You both have every right to that opinion.

I have a different one though.

Those tweets would help save accounts. Those tweets were needed HERE a helluva lot more than they were needed on his twitter account. This community NEEDED some interaction...he failed to provide it. This community deserves that information much more than SR's followers do. WE know why people have left. WE know what issues they wanted addressed. WE know how to contact those who have quit. To top it all off, only EA's CUSTOMERS can post here. Any fool can tweet SR. He hadn't even been on these forums for over a WEEK as of yesterday. I don't care how many tweets he had during that period, he had an obligation to be HERE...reading OUR issues. Answering OUR questions. Telling US it would be OK. He didn't.

So...we just disagree on what we feel the SENIOR Community Manager should be concerned with. To me, it looked like ambivalence and disdain for Bioware's real customers when we weren't even worth reading once a flipping week.

This is nothing new and using twitter/fb/all that is perfectly fine.

In fact actually EA very largely uses outside sources rather than their official feeds and forums.

Madden takes most of it's feedback and announces new features first from the operation sports forums (as does a lot of NHL news as well). Most of the BF3 community reps/devs post news and ask for information on reddit instead of the bf3 forums, MLB the show, while not EA, also uses operation sports forums.. and the devs for all those often spill info on their personal twitters quite regularly.

Offical forums/official anything is the worst place to ask for feedback/drop hints on what is coming, the 'official' anything for any game is ripe with hate and breaks down to trolls vs sheep over and over, and does no good for the look of the forums.

Want to know what is going on track down where the devs/reps like to go and what they use and you'll be steps ahead of everyone else.

Verraton's Avatar


Verraton
05.23.2012 , 09:46 AM | #76
Quote: Originally Posted by Rogoo View Post
There will be no new CM.
I've seen this a couple times in the thread. Is this just people doom-saying or is there something to prove this?

theLord's Avatar


theLord
05.23.2012 , 09:48 AM | #77
Let's hope the new community manager has fresh ideas and will be a good thing.

BTW am I the only one thinking about Sean Dahlberg?
So sayeth the Lord

LeonBraun's Avatar


LeonBraun
05.23.2012 , 09:48 AM | #78
Quote: Originally Posted by MrSIlverSurfing View Post
To be completely honest I think interaction with the community is horrendous in this game. Nothing against him personally, but a new perspective on how to work with the community might be a good thing. I feel sorry for anyone losing their job, but there needs to be improvement in this area of SWTOR.
Agreed.
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Patsilver's Avatar


Patsilver
05.23.2012 , 10:14 AM | #79
I wish EA would get rid of EA
I survived the Patch From Hell (9/24/2013) but my subscription didn't.

Burana's Avatar


Burana
05.23.2012 , 10:16 AM | #80
Quote: Originally Posted by Daethorz View Post
The other day: Heard 1.3 dosent even plan on implementing Rated Warzones and it has no estimation for release.

Conclusion, i went from loving this game to believing its going down the drain...
Someone made you believe that ranked WZ is an absolute necessity in an MMO. WOW perfectly survived without them for 6 years. BW should not have promised ranked WZs.
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