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So, we don't have a community manager....

STAR WARS: The Old Republic > English > General Discussion
So, we don't have a community manager....

Dreossk's Avatar


Dreossk
05.23.2012 , 08:57 AM | #61
Maybe the new guy will actually interact with the community and post news.
SWTOR has potential, but too many features are missing
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Celwinn's Avatar


Celwinn
05.23.2012 , 08:57 AM | #62
Quote: Originally Posted by Yamirashi View Post
Lol are you from the 60's? You cannot take twitter out of the picture in today's world. Sorry. And any big announcements on SWTOR were made public here, the things you get from his twitter were hints that something was coming and him answering questions that many people had.
No sense in arguing with him. He's dead set in his "I want it my way or the Highway" way. He just can't see the bigger picture.
Don't let the past define you

TUXs's Avatar


TUXs
05.23.2012 , 08:58 AM | #63
Quote: Originally Posted by Yamirashi View Post
Lol are you from the 60's? You cannot take twitter out of the picture in today's world. Sorry. And any big announcements on SWTOR were made public here, the things you get from his twitter were hints that something was coming and him answering questions that many people had.
Ah, so now you resort to personal attacks?! What if I am from the 60s? Even the 50s? Other than trying to offend me, what on earth would that have to do with this?

Those "hints" would have been of more value to Bioware HERE than they were on his personal twitter. Those "hints" may have saved accounts. Those "hints" weren't even posted on the SWTOR twitter page, they were on his PERSONAL twitter page, which would have been fine if it were listed as a reliable source of official information...it isn't.
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Rikalonius's Avatar


Rikalonius
05.23.2012 , 09:10 AM | #64
Quote: Originally Posted by TUXs View Post
Ah, so now you resort to personal attacks?! What if I am from the 60s? Even the 50s? Other than trying to offend me, what on earth would that have to do with this?

Those "hints" would have been of more value to Bioware HERE than they were on his personal twitter. Those "hints" may have saved accounts. Those "hints" weren't even posted on the SWTOR twitter page, they were on his PERSONAL twitter page, which would have been fine if it were listed as a reliable source of official information...it isn't.
Gimme a break. Those hints were re-posted here dozens of times over and the mods usually had to kill threads and point them to a single one. Even if SR put each of his Twitter posts as a Dev tracker post, it wouldn't have changed a darn thing. Stephen Reid didn't get to make decisions on content, he just had to field the abuse heaped on him from players who couldn't get a the real culprits; the ones who just fired him.

If any developer was unsure what the community thought, then they never came to the forums because major issues that were forewarned to be a problem, were repeated ad nausem since BETA and the game still went live without fixing them.

Temad's Avatar


Temad
05.23.2012 , 09:10 AM | #65
Firing of the community manager is just an easy way to save money. I'd rather they fire the community manager than an important dev. Any monkey can post on the forums, look around.

People are making a big deal about his firing when they should be making a big deal about key devs in class story being let go. Those "lay offs" will have a far more direct impact on the future of the game. The only and I mean only thing this game has going for it is the single player story driven content.

If that subsides in release, this game is dead inside of 12 months.
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Stovokor's Avatar


Stovokor
05.23.2012 , 09:11 AM | #66
Its pointless to fire Stephen Reid. He is one of many scapegoats.
Would be a management decision to not release information and have a directive to be extremely vague for extended period. (especially post 1.2 ) Stephen was just a conduit.

Its not like he was withholding information that would shortly turns up somewhere else. We had WEEKS of deliberate vague communication ...... more then likely due to a memo / directive to curtail the release of information. Ultimately a hugely misguided attempt at damage control.
Stovokor
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TUXs's Avatar


TUXs
05.23.2012 , 09:15 AM | #67
Quote: Originally Posted by Celwinn View Post
No sense in arguing with him. He's dead set in his "I want it my way or the Highway" way. He just can't see the bigger picture.
You guys are arguing that it was perfectly acceptable for him to post game updates about THIS game via his personal twitter account, an account not affiliated with Bioware, Lucas Arts nor Electronic Arts and one not linked ANYWHERE on these forums as a genuine source of information.

You guys defend his absence HERE, because he was busy tweeting there. You guys excuse his ignoring of THIS community, because you guys followed him. You guys claim he was still "doing his job" by using twitter, which I disagree with because it wasn't the SWTOR twitter, nor an official source for SWTOR information. You even admitted to signing up to twitter JUST to get updates about this game, but not from SWTOR's twitter, from SR's personal and secret twitter account. And if that's how YOU guys feel, that's fine. You both have every right to that opinion.

I have a different one though.

Those tweets would help save accounts. Those tweets were needed HERE a helluva lot more than they were needed on his twitter account. This community NEEDED some interaction...he failed to provide it. This community deserves that information much more than SR's followers do. WE know why people have left. WE know what issues they wanted addressed. WE know how to contact those who have quit. To top it all off, only EA's CUSTOMERS can post here. Any fool can tweet SR. He hadn't even been on these forums for over a WEEK as of yesterday. I don't care how many tweets he had during that period, he had an obligation to be HERE...reading OUR issues. Answering OUR questions. Telling US it would be OK. He didn't.

So...we just disagree on what we feel the SENIOR Community Manager should be concerned with. To me, it looked like ambivalence and disdain for Bioware's real customers when we weren't even worth reading once a flipping week.
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TUXs's Avatar


TUXs
05.23.2012 , 09:17 AM | #68
Quote: Originally Posted by Rikalonius View Post
Gimme a break. Those hints were re-posted here dozens of times over and the mods usually had to kill threads and point them to a single one.
Yup, by a few of Bioware's own customers who knew the value those tweets would have HERE.
All warfare is based on deception If his forces are united, separate them If you are far from the enemy, make him believe you are near A leader leads by example not by force
My referral code: here What you get: here (1 FREE transfer 7-day FREE sub FREE Jumpstart and Preferred Bundles)

Rogoo's Avatar


Rogoo
05.23.2012 , 09:17 AM | #69
Quote: Originally Posted by GamewizX View Post
It's sad to see Stephen go. The next CM has big shoes to fill.
There will be no new CM.
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Arnstein's Avatar


Arnstein
05.23.2012 , 09:19 AM | #70
I feel for him, but then again, when he looks back at his life in ten years he will only be glad that he didn't waste more time on this game.

Edit: And it makes me think about how long this game got before it's closed down for good.