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Issues with security app on iPhone

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Issues with security app on iPhone
 

Ridd's Avatar


Ridd
12.18.2011 , 03:10 AM | #1
I got the security app on the iPhone, and have linked it to my account. Now however I had to get a replacement phone due to issues with my iPhone's battery, and there is no way to get to my account to re-set this up. Does any one else know of a way to do this, if not im effectively locked out of game as well.

Ridd's Avatar


Ridd
12.19.2011 , 12:05 AM | #2
After about 5 hours of being on hold i finally got a hold of CS. They told me that I had to send in my ID as well as a screen shot of the app on my phone. They also informed me that it could take up to 4 days to get it removed from my account.

Here is hopping that is not the case, would like to be able to get back into the game. Beyond this little hiccup (which is my fault) ive see no other issues that I am directly affected by.