Matrix Cubes gone after patch?!

STAR WARS: The Old Republic
Matrix Cubes gone after patch?!

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CylonMoose

05.08.2012 , 10:37 PM \| #731
Character name: Farrow Server Name: Rubat Crystal Type of item missing: Cube Name of missing item: M7-Y3

siknationFarel

05.08.2012 , 10:56 PM \| #732
Name: Ruxin Server: Ven Zallow Type of item: Matrix Cube (Relic) Name: Matrix Cube M7-R3

Valakhnarr

05.08.2012 , 11:17 PM \| #733
They no longer need the character/cube info. It's an across the board problem, which means there would be literally millions of cubes missing. There's a patch planned either for this morning (Thursday), or Friday to replace all lost cubes.

siknationFarel

05.08.2012 , 11:34 PM \| #734
thanks for the info

Locklynne

05.09.2012 , 12:10 AM \| #735
This is beyond pointless! WHY do you ask us to post pages of information YOU should have in your DB? What possible use is it going to be as even if you manually fix it per post, that leaves out those who aren't on the forums WHY do you say you are going to fix it in a patch, without us having to individually contacting the so called Customer Service and then suddenly postpone it without telling us how long we will be without our BiS item? WHY are you not explaining what exactly happened, what you are doing to ensure it does not ever ever happen again perhaps to gear or credits that aren't as easily noticed as missing as the Matrix Cubes? Why are you NOT UNDERSTANDING that it is exacly this smokeblowing head in the sand attitude that drives players from an excellent game with abysmal QA and Customer Service!?!?!

CDEwald

05.09.2012 , 01:09 AM \| #736
Name: Jezybell Server: Krayt Dragon Type of Item: Matrix Cube (relic) Name of Item: Matrix Cube M7-R3

Darth_Nihilis

05.09.2012 , 01:16 AM \| #737
Name: Nihlus Server: Jung Ma Type of item missing (shard/cube): Matrix Cube M7-R3 Name of missing item: Red Red Red =50 Endurance, 58 Willpower, 24 Crit
J E N ' J I D A I . . Website . \| . Join Us . . Darth Nihlus - Sith Sorcerer Darth Nephilim - Sith Juggernaut

malcher

05.09.2012 , 01:16 AM \| #738
I know that my voice is tiny little speck not worth of attention from BW, but my patience is running out. I love the game, but this is ridiculous. I know how software development works and the amount of bugs and lack of QA and support in TOR can only be compared to Bethesda and EA Sports games. Nothing else comes close. Do you even test your patches? This bug is so easy to spot - it affects (almost) all players! I am close to leaving the game (I know you probably don't care but I had to vent a little

Naaruna

05.09.2012 , 01:20 AM \| #739
Quote: Originally Posted by Locklynne This is beyond pointless! WHY do you ask us to post pages of information YOU should have in your DB? What possible use is it going to be as even if you manually fix it per post, that leaves out those who aren't on the forums WHY do you say you are going to fix it in a patch, without us having to individually contacting the so called Customer Service and then suddenly postpone it without telling us how long we will be without our BiS item? WHY are you not explaining what exactly happened, what you are doing to ensure it does not ever ever happen again perhaps to gear or credits that aren't as easily noticed as missing as the Matrix Cubes? Why are you NOT UNDERSTANDING that it is exacly this smokeblowing head in the sand attitude that drives players from an excellent game with abysmal QA and Customer Service!?!?! They did explain what happened - they changed how mission items are handled and that change inadvertently caused the matrix cubes to disappear since they are mission items. So they know what's wrong and I am sure they will have a fix soon

rjkishida

05.09.2012 , 01:23 AM \| #740
classic failware patch. the sequence of events goes like this: 1 introduce a patch 2 something goes wrong completely unrelated to what was mentioned in the patch 3 need to patch again within the next couple of days how long can the fanbois keep defending this sort of thing? seriously?

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