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Matrix Cubes gone after patch?!

 
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Lugosi's Avatar


Lugosi
05.08.2012 , 09:25 AM | #541
Character Name: Ilith
Server: Hyperspace Cannon
Item: Matrix Cube
Item Name: M7-R3 (willpower)

Character Name: Akhroma
Server: Hyperspace Cannon
Item: Matrix Cube
Name: M7-R3 (cunning)
Bargain not with the darkness, in time it will take us all.
Arms of the Abyss
Ilith - Akhroma - Molybdenum

-Hubris-'s Avatar


-Hubris-
05.08.2012 , 09:26 AM | #542
- Character name:Jezebell
- Server Name:Tomb of freedon Nadd
- Type of item missing (shard/cube):Matrix Cube M7-G0/3x green matrix shards
- Name of missing item: Matrix Cube M7-G0

DawgPoundSwag's Avatar


DawgPoundSwag
05.08.2012 , 09:27 AM | #543
Name: Pryor
Server: The Razor
Item: Matrix Cube
Item Name: M7-Y3


Technically, I haven't logged into this toon today after learning about this but, I feel that being preemptive is probably the best course of action.
Quote: Originally Posted by GalacticKegger View Post
Gimmie one taunt, one aggro bomb, one stun and one interrupt & I'll tank Godzilla with a whiffle bat and a frisbee.
<Jeddit>
PryorBöömPryörBôôm

Terrorgirl's Avatar


Terrorgirl
05.08.2012 , 09:30 AM | #544
Quote: Originally Posted by Bronholz View Post
Greetings,

As an update to my previous post, please see this thread by Chris Collins in the General Discussion forum: http://www.swtor.com/community/showt...10#edit4299610

This contains the latest information on the issue and will updated with new developments.

Thanks.
so when are the matrix cubes back to theyr owners? next week? 2 weeks? 3 weeks? maybe next expansion? Can we please have a patch wich really fix bugs and do not break more things? ...

kitfoxtrot's Avatar


kitfoxtrot
05.08.2012 , 09:30 AM | #545
Kitfoxtrot
The Swiftsure
red, red, red
Matrix Cube M7-R3

graized's Avatar


graized
05.08.2012 , 09:31 AM | #546
Quote: Originally Posted by Bronholz View Post
Greetings all,

To help us investigate the issue, please could you provide us with the following information:
  • Character name
  • Server Name
  • Type of item missing (shard/cube)
  • Name of missing item
Thank you for your continuing patience in this matter.
  • Onslaught
  • The Twin Spears
  • Matrix Cube
  • Matrix Cube M7-Y3

CaptainAsa's Avatar


CaptainAsa
05.08.2012 , 09:33 AM | #547
Quote: Originally Posted by graized View Post
  • Onslaught
  • The Twin Spears
  • Matrix Cube
  • Matrix Cube M7-Y3
ChrisCollins
Joined: Jul 2011 Today , 03:58 PM | #3 Report Post
Hi everyone,

I just wanted to give you an update regarding what happened and to let you know what our next steps are regarding the Matrix Cubes.

After last night's patch, players reported that Matrix Cubes had disappeared from their inventories. This was an unintended consequence of a behind-the-scenes change to how mission items work. You may have also noticed some mission items missing if you were in the middle of certain missions as well.

The team has been working on a fix since this was first reported, and we hope to get it out to you as quickly as possible. In the meantime, we ask that you hold off on contacting Customer Service at this time. Our goal is to restore the items to you as part of a new patch, without needing any manual intervention from Customer Service.

We very much appreciate your patience today as we work to resolve this issue. Once we have more information regarding the timing of the patch, we'll let you know.
Chris Collins | European Community Manager
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Closed ThreadSTAR WARS: The Old Republic > English > General Discussion


No need to put your info here if you read what they are telling the Europans
Stop posting your cube info Its not needed. Just read the above and see your all doing this for nothing.

Terrorgirl's Avatar


Terrorgirl
05.08.2012 , 09:36 AM | #548
No need to put your info here if you read what they are telling the Europans
Stop posting your cube info Its not needed. Just read the above and see your all doing this for nothing.[/QUOTE]



read again dude... they said to not contact suport customers... that mean DO NOT OPEN TICKET... so your first and second message is pointless too... we didnt opened a ticket but we just wrote down info to show them how many of us are missing the matrix cube

CaptainAsa's Avatar


CaptainAsa
05.08.2012 , 09:38 AM | #549
Quote: Originally Posted by Terrorgirl View Post
No need to put your info here if you read what they are telling the Europans
Stop posting your cube info Its not needed. Just read the above and see your all doing this for nothing.


read again dude... they said to not contact suport customers... that mean DO NOT OPEN TICKET... so your first and second message is pointless too... we didnt opened a ticket but we just wrote down info to show them how many of us are missing the matrix cube[/QUOTE]

Everyone is missing their cube and they know it

Terrorgirl's Avatar


Terrorgirl
05.08.2012 , 09:40 AM | #550
Quote: Originally Posted by CaptainAsa View Post
read again dude... they said to not contact suport customers... that mean DO NOT OPEN TICKET... so your first and second message is pointless too... we didnt opened a ticket but we just wrote down info to show them how many of us are missing the matrix cube
Everyone is missing their cube and they know it[/QUOTE]
so?let ppl free theyr anger about this break apart patches and write down atleast what they miss and where.. they are not killing anyone