Matrix Cubes gone after patch?!

Character Name: Maevive
Server Name: Lord Calypho
Type of item missing: Cube
Name of missing item: Matrix Cube M7-R3 ( +50 Endurance, +58 Willpower, +24 Critical Rating)

Character name: Eligor
Server name: Bacca's Blade
Type of item missing: Cube
Name of missing item: Matrix Cube created from 1 Yellow, 2 Blue

Character name: Elanth
Server Name: The Progenitor
Item missing: Cube
Name: 3x Red Lv50 Cunning (I find different names for this)

]•Character name:Alyce
•Server Name: Vornskr
•Type of item missing: cube
•Name of missing item: Matrix cube 3xred (non force

Was equipped when I logged out (no chance to "not equip" )
Missing as soon as I logged in.
I haven't logged in my other 50 character but I assume if I do hers is gone too

Damocles
Dreshdae Cantina
Matrix Cube
M7-R3


Chronos
Dreshdae Cantina
Matrix Cube
M7-Y3

Character name: Ness
Server Name: Hayden Way (EU)
Type of item missing (shard/cube): Cube
Name of missing item: Matrix Cube M7-R3: 72 Cunning, 48 Endurance, 7 Critical Rating,
Combined from: Red, Red, Red

Character name: Irarr, Forcedealer
server name : Sith Wyrm
Item type: Matrix cubes
Item missing: M7-G0, M7-R3

Character name: Sullivan
Server Name: Iron Citadel
Type of item missing (shard/cube): cube
Name of missing item: Matrix Cube M7-R3: 72 Cunning, 48 Endurance, 7 Critical Rating,
Combined from: Red, Red, Red

Character Name: Vanari
Sever Name: The Progenitor(EU)
Type of Missing Item: Matrix Cube
Name of Missing Item: Matrix Cube M7-R3 (+willpower, +crit, +end)
Combined from Red, Red, Red

While there is obviously something amiss in the code somewhere, and you are definitely correct that it will take some time to find the problem (especially considering that the responsible devs were likely fast asleep when this hit), this particular incident isn't really about the coding.

Just look at today's maintenance. A properly functioning and diligent QA department would have caught this issue before the servers were brought back up. Matrix Cubes are an extremely common equipped item, therefore the issue should have been ID'd. Then today's maintenance would've been extended. Either the issue would've been fixed before the servers were brought up or else the patch would've been rolled back and the servers brought up in their pre-maintenance state.

From a wider programmatic perspective, allowing a patch to go live with such a glaring error is indicative of a QA program that is lacking in something. Resources, time, proper priorities, adequate testing environments, something. I don't know without reviewing their processes, but these small patches are obviously not being tested enough before being cleared for release.

There is simply no excuse for this kind of thing going live. The fact that Bioware's warning still doesn't state that simply logging in a character (not just "loading in a new area") will cause this issue is only exacerbating the problem.

For the record, I read the warning and, having experience with these types of issues (ahem, experience in a testing environment where it belongs), I refrained from logging in any character that has a Matrix Cube equipped. Therefore, I haven't lost any cubes. My sympathies for those that have lost them, especially if Bioware can't reverse the loss.