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reinstalled windows cant play

STAR WARS: The Old Republic > English > Customer Service
reinstalled windows cant play
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Fonzdude's Avatar


Fonzdude
04.19.2012 , 03:26 PM | #1
i have 2 hard disks one for windows and one for everything else,windows broke and i had to reinstall.

swtor was installed on 2nd hdd, i am able to load up launcher and login with usename/pass but the "play" button is greyed out,

i ran the fix launcher.exe but no luck working.


any suggestions?

will i have to reinstall and download several gigs of patchs

Smaois's Avatar


Smaois
04.19.2012 , 03:39 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Fonzdude,

Sorry to hear that you are experiencing issues.

Did you try running the Launcher by clicking on the shortcut from within the SWTOR directory?

Smaois | BioWare Customer Service Forum Support

Fonzdude's Avatar


Fonzdude
04.19.2012 , 03:43 PM | #3
yes

here is log

Spoiler

Fonzdude's Avatar


Fonzdude
04.19.2012 , 03:58 PM | #4
it didnt show download bar so i kept exiting launcher but when i viewed what was downloading what in resource manager it showed launcher downloading, so i might let it download for abit,,,,,, im in all good


thanks for the quick reply

Smaois's Avatar


Smaois
04.19.2012 , 04:04 PM | #5 Click here to go to the next staff post in this thread. Next  
Greetings Fonzdude,

That is great to hear, hopefully the issue is resolved.

If you run into any further difficulty, you may need to install the most up to date version of DirectX.

It appears, from the Launcher log, that you do not have the most up to date version installed.

Please see this help center article for further information regarding DirectX.

Should you require any further assistance, please do not hesitate to contact us.

Smaois | BioWare Customer Service Forum Support