Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer

Open Ticket Ref: 4966286

Eztrelle's Avatar

04.19.2012 , 08:55 AM | #1

I opened the above ticket on Sunday April 15th. I have had absolutely no reply to it. The ticket relates to the fact that my story arc is broken just before the end of chapter 3 and I CANNOT complete it. Hence I have no access to the Illum or Belsavis dailies.

I need to know if this can be fixed, so that I can make a decision on whether to renew my subscription next month. If you cant fix it atleast just do me the courtesy of telling me.


Gianavel's Avatar

04.19.2012 , 09:43 AM | #2
Broken how? Do you have a quest but just can't continue/complete it? Have you tried resetting it while outside of whatever instance it may be in?

Eztrelle's Avatar

04.19.2012 , 03:30 PM | #3
Thanks to Customer Services for fixing my story arc. Really helpful in game support ONCE they had made contact with me. My only criticism was the 4 days of complete nothing before being contacted in game.All I needed to know was something like "you are number 323 in the que, yourissue will be dealt with shortly"

thanks again