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maintenance, why so much


HelinCarnate's Avatar


HelinCarnate
04.19.2012 , 03:31 AM | #391
Quote: Originally Posted by Tigalo View Post
Except the world event issue with vendor overcharging, all of these could have waited until Tuesday
The sound issue makes people quit the game and relog freequently. The more times someone has to quit the game for some reason, the higher the chanses they don't come back.

Considering they said on Monday that the PVP issues would be addressed in a couple days, no they could not. The sad part is the didn't even fix everything they said they would. Or at least according to the patch notes they didn't. They have had ninja fixes before.

They already lost several (probably thousands) of customers over 1.2 pvp changes and if they went back on their word (again) they would lose even more.

Just because you don't think the changes were needed at this time does not suddenly make you the representative for the majority of the playerbase.
Dear BW,
Please nerf paper and buff rock. Scissors is fine as is.
Signed, Rock.
http://www.swtor.com/r/mB5FPn obligatory referral link.

DarkoDon's Avatar


DarkoDon
04.19.2012 , 03:33 AM | #392
Quote: Originally Posted by Wiserza View Post
And like I said the interwebs a big place, I have done some looking and on ALL the official posts I could find there was nothing , so either you are smoking something, or you are pulling facts out of thin air, care to prove me wrong?
It was said before this in a Q&A blog, but this is new and didn't see it so I stand corrected, but here's the new news bout regional server downtimes.

Rtwozero - Any plans to implement region by region maintenance times?

Blaine Christine (Sr. Producer, Live Services): At this time there are no plans to implement separate maintenance times by region. Star Wars: The Old Republic is a global service with no restrictions on a player’s server choice.

Unfortunately the trade-off is that we have to maintain a single service environment, which leads to global maintenance periods. We are very sensitive to the fact that we are limiting play time once per week with a global scheduled maintenance.

We have carefully examined global peak times and the number of players affected by our planned downtime. Those of you that have been with us since launch may have noticed that the first few patches were scheduled at 4 AM CST; we very quickly adjusted to 2 AM CST. The reason for this adjustment was an analysis of the peak time play patterns by region that resulted in the current start time.

We understand that this is especially concerning to players in the European and newly opened Asia/Pacific server regions. We will always do our best to minimize the downtime, but it is the only way that we can perform critical service updates on the game client and on the game’s network infrastructure, underlying platform systems and so on.

Thank you for bringing your concerns to us – we will always listen and do our best to make adjustments when possible, but at this time, we have to move forward with a single global maintenance period.
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arcdaemon's Avatar


arcdaemon
04.19.2012 , 03:33 AM | #393
This game sucks.

Jasonito's Avatar


Jasonito
04.19.2012 , 03:34 AM | #394
Quote: Originally Posted by DarkoDon View Post
There you go, let's start yet another thread on the same topic. You do know they shut down topics of the same nature and revert us back to these. Thanks for playing, try again.
On the same topic? Not at all, your topic would be on how little downtime SWTOR has in comparison to other games, clearly a subject you feel very passionately about, and clearly a totally different topic to this particular thread.

FYI I couldn't care less about how much downtime WOW had in the 17th century, or how much Rift has or any other game. I subscribe to this game, this is the game I pay for, and so this is the game I'm concerned with. Paying customers have a right to complain about a product they pay for, regardless of how petty or unrealistic those complaints might be. Whether or not you agree with the OP, he is exercising his right to complain about a product he pays for. You however are not, you are just insulting and belittling people you don't agree with.

DarkoDon's Avatar


DarkoDon
04.19.2012 , 03:34 AM | #395
Quote: Originally Posted by arcdaemon View Post
This game sucks.
lol, well servers are back up. So long shiyt forums, got better things to do now.
Jaltez - 50 ConSeer
Darko - 50 BountyTech
Stan'li - 50 SmugSlinger
Hookah - Be 50 in no time cause its way to easy to lvl in this game - ComMedic

UltimateLemon's Avatar


UltimateLemon
04.19.2012 , 03:36 AM | #396
Quote: Originally Posted by DarkoDon View Post
lol, well servers are back up. So long shiyt forums, got better things to do now.
Do you have some kind of alert on server status? If you do, I want it.

Pyrocan's Avatar


Pyrocan
04.19.2012 , 03:37 AM | #397
"Corrected an audio issue that could cause a loud, perpetual "jet engine" sound that is most noticeable on the Republic and Imperial Fleets."
I think that update not enough. When you are in group many sound fxs are missing.

Onyx's Avatar


Onyx
04.19.2012 , 03:38 AM | #398
Quote: Originally Posted by Barthallis View Post
so apparently you did not pay an initial price when you bought the game? i have been playing the game a month i paid for the game and prepaid for 3 months so ive spent over 100$ on this game so far and this is the 7th time this has happened since i have started. 7 times as in 2 times this week, 2 times last week once the week before and 2 the week before that. thats a full week so the 15 beans only covers 3 weeks instead of the 30 days as advertised, not saying this is a game changer for me i do love this game and i have gotten time and have played but i do feel this is just a bit extensive, my main issue is i do not want to see this game lose any more accounts i would like to see it get bigger and bigger instead of smaller and smaller, they already have tons of dead servers due to population decreases and this is not going to make that any better .
Except you are not representing it correctly.

Yes, the patch to implement 1.2 caused more downtime than normal.

BUT that is fairly common in the MMO world. Major patches often incur longer downtime to implement AND have issues in the hours or days following that need to be corrected.

However instead of "days", it is hours. Not only hours, but in this instance--do to the unforseen downtime last week--you were compensated for the downtime. While servers were down for 8-ish hours, compensation of 24-hours is being given. AND, provided you meet the criteria, you're also getting another 30-days free.

Keep in mind that normally the maintenance windows do not last as long as they are stated to possibly be. I've seen 4-hour windows where they actually were only down for 45 minutes, and 8 hour windows actually only ranging from 4 to 8. You can count on there being a maintenance window on Tuesdays (US time). Other downtime is either emergency hotfix/patches or announced long in advance.

So, shall we look again at the argument again and see who's coming out ahead on this deal?

However, if you really feel that a few hours even a couple days a week is robbing you of a day of play-time each occurance, I'm sure you can try petition Bioware for a refund of that 50 cents a day cost . . . .
Star Wars fan for life
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HelinCarnate's Avatar


HelinCarnate
04.19.2012 , 03:38 AM | #399
Quote: Originally Posted by UltimateLemon View Post
Do you have some kind of alert on server status? If you do, I want it.
http://www.swtor.com/server-status
Dear BW,
Please nerf paper and buff rock. Scissors is fine as is.
Signed, Rock.
http://www.swtor.com/r/mB5FPn obligatory referral link.

DarkoDon's Avatar


DarkoDon
04.19.2012 , 03:38 AM | #400
Quote: Originally Posted by Jasonito View Post
On the same topic? Not at all, your topic would be on how little downtime SWTOR has in comparison to other games, clearly a subject you feel very passionately about, and clearly a totally different topic to this particular thread.

FYI I couldn't care less about how much downtime WOW had in the 17th century, or how much Rift has or any other game. I subscribe to this game, this is the game I pay for, and so this is the game I'm concerned with. Paying customers have a right to complain about a product they pay for, regardless of how petty or unrealistic those complaints might be. Whether or not you agree with the OP, he is exercising his right to complain about a product he pays for. You however are not, you are just insulting and belittling people you don't agree with.
Ok well I'm insulting and belittling people who are too weak to stand up for themselves. Paying monthly for a game that you claim to not be able to play, or has too much downtime for you, or is not meeting your expectations is like throwing your face into the bullies fist. Sorry for belittling such a strong sense of character these qq'rs hold oh so high. Go join the kids that don't have anymore lunch money, ima take yours and go lvl some more, thx bye
Jaltez - 50 ConSeer
Darko - 50 BountyTech
Stan'li - 50 SmugSlinger
Hookah - Be 50 in no time cause its way to easy to lvl in this game - ComMedic