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maintenance, why so much


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airdog's Avatar


airdog
04.19.2012 , 03:03 AM | #331
As a paying customer of 2 accounts I would like to put in my $29.98 worth. First of all the midnight maintenance time is BULLSh*T. Why is not 4am like ever other mmo in the U.S.? Why is not at a time when the server population is low like 4am-10am? I play all the time I know when people are on, and the fleet is empty at 4am. Thus having it at 4am would affect less customers. Thus lessB**ching, more happy customers means more returning customers plus chance of us recommending game & creating more customers(this means money for you bioware!). Personally I work late & sometimes don't get home til 12am PST so basically I don't get to play that day and I have been personally getting frustrated with the dam midnight down time every since game launched & now its really starting to piss me the F**K OFF. Since we are paying customers of a service we cant use a couple days a week this should be addressed. I guess I have to keep B**ching like everyone else until you change the dam maintenance times. .... god dam bioware.

A pissed off customer

QuiJonPed's Avatar


QuiJonPed
04.19.2012 , 03:03 AM | #332
Quote: Originally Posted by wrathofkhan View Post
Why is there so much server down time for Maintenance.
In all the mmo,s i have played this is the worst for the amount of server down time.
WTB: Clue.

Okay, how about it's a new release adn they are constantly monitoring/tyweaking the live servers?

Plus a weekly downtime is not uncommon. EVE has a daily downtime, but for more complex reasons.

TLR? Nothing to see. PLEase move along.

lokivoid's Avatar


lokivoid
04.19.2012 , 03:03 AM | #333
Quote: Originally Posted by GnatB View Post
No, it isn't. "end game" players in every MMO I've ever played are the minority. A very vocal minority, however.
cant tell if trolling or just a casual console "gamer"

StaticJoe's Avatar


StaticJoe
04.19.2012 , 03:03 AM | #334
TY for being a voice of reason--yes, they can take the system down anytime they want to for any reason...BUT...as Chris Rock, just because you can do it, that doesn't mean it's a good idea....and again, the free day they gave us they just took back so TY for nothing BW/EA



Quote: Originally Posted by Bolognawan View Post
What kind of fool spends his money and argues for the right of people he pays to not provide him service? I'm seriously baffled by the people who defend this issue. Did we click agree? Yes. Does that mean they should abuse the hell out of 1 clause in the agreement? Maybe I'm old, but I remember the days of the customer always being right when businesses were actually expected provide you with the service you payed them for.

Down time is bad no matter how you slice it. The developers should have had some foresight, especially considering the budget, and came up w/ a model that has no or at least minimal downtime. At the VERY LEAST, all down time should be compensated.

Anyway, keep telling them it's OK to rip us off and see how many stick around. Won't take long for something else to catch our interest and money at this rate.

It's fine to be a fanboy. I enjoy the game too, but cmon... bad design is bad. Better to shoot straight in hopes they'll actually strive to set things right and make it more fun and appealing to keep a strong player base.
I swear on my medical license! The real one!

--Doctor Ryamn

Paladn's Avatar


Paladn
04.19.2012 , 03:03 AM | #335
Quote: Originally Posted by DarkoDon View Post
Shall I grab my silver spoon as well. Like I said, do YOUR homeworks... I did mine already.
This isn't high school, oh you-who-insult-other-people's-analogies. This isn't like letting someone cheat off your test. You post something you say is fact, you back it up with your sources, or you can expect that people aren't going to believe you.

CaptainAsa's Avatar


CaptainAsa
04.19.2012 , 03:03 AM | #336
I agree. Down time should be re payed. that's all I have been trying to say this whole time. If you cant play when we pay then you pay us for the lost time even if its a penny. I am 57 years old and star wars was a new movie when I was young.

maxilo's Avatar


maxilo
04.19.2012 , 03:03 AM | #337
Theres 24 of those in a day, theres 7 of those 24's in a week, and 365 of those 24's in a year. I'm sure you'll get to play the game 90% of that time.

well there you go you said it yourself 90% of the time.

I understand maintenance and agree with it (reluctantly) but everytime they add even the smallest patch two or three days later bam another one has to be rolled out. I think there QA is shockingly bad or they need to get people that can do the job right first time

thiery's Avatar


thiery
04.19.2012 , 03:03 AM | #338
Quote: Originally Posted by Sparxysparx View Post
Huh? My account name is Sparxysparx, and will probably stay that way.
You can stop saying youre not affiliated if you ever come close to saying something official youll get to know yourself you are in no way affiliated

UltimateLemon's Avatar


UltimateLemon
04.19.2012 , 03:04 AM | #339
Quote: Originally Posted by DarkoDon View Post
Shall I grab my silver spoon as well. Like I said, do YOUR homeworks... I did mine already.
Did you remember to include References at the back? You can get marked down for not including one.

DarkoDon's Avatar


DarkoDon
04.19.2012 , 03:04 AM | #340
Quote: Originally Posted by Paladn View Post
We pay for a month of game time. If the game is unavailable for ANY unscheduled maintenance, that cuts into the time we are paying for. So, no, we're not getting the $15/month we pay for this game.
And when they strayed from the scheduled maintenance in to unscheduled, they gave you a month and a day to make up for the so far 12-16 hours taken. That's way more than they needed to. Thanks bioware, oh, i mean boss.
Jaltez - 50 ConSeer
Darko - 50 BountyTech
Stan'li - 50 SmugSlinger
Hookah - Be 50 in no time cause its way to easy to lvl in this game - ComMedic
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