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Character Transfers Now Available for Asia Pacific Territories

STAR WARS: The Old Republic > English > General Discussion
Character Transfers Now Available for Asia Pacific Territories
First BioWare Post First BioWare Post

bloomfireblade's Avatar


bloomfireblade
04.20.2012 , 11:05 AM | #891
Quote: Originally Posted by Drunkenpig View Post
Did you get to pick the server you want to transfer to?
Can a whole guild transfer at once to the same server?

In order to be eligible for a transfer the player must:

- Have created a character on/ before Tuesday, February 28, 2012, 5:01PM EDT, 7:01PM NZDT, 2:01PM HKT, 2:01PM SGT
- Have level 10 character
- Player should be playing from Australia, New Zealand, Hong Kong and Singapore or player has country registered as there address on the website

All players who have been deemed eligible for the Asia Pacific (APAC) Character Transfer program will be notified of their eligibility via email. They will also be notified in advance of what they need to do to make sure their characters are successfully transferred.

To ensure successful character transfer, and to outline which characters can be transferred and how guild membership, legacy and other aspects will be affected, players are asked to be aware of the following:

•Only characters created on or before Feb 28th 2012 will be eligible for transfer
•The character will no longer be a part of its guild - Guilds and guild membership will not be transferred to your new server. You will need to create or join a new guild on your new server.
•Your Friends and Ignore list will be reset – Friend These lists are server specific, so you will need to repopulate your list with players from your new server.
•Before you transfer your character, it is important to ensure the following: •The character has no items listed on the Galactic Trade Network (auction house) – active Galactic Trade Network listings will not be transferred to your new server.
•The character has no items or credits in their mailbox – In-game mail will not be transferred to your new server. Make sure you have removed everything in your mailbox before initiating the transfer. Otherwise, the contents will be lost.

•If your character name is already taken on the destination server, your character will be transferred, but you will be prompted to choose a new name for the character when you log into the server.
•Legacy names will not be transferred with characters (please see below for more information on Legacy and character transfers).
these are the condition's a server transfer is possible you cannot choose anything since Bioware is not even able to do this transfer properly as recent comment shows
so much for there "Superior Support"
Really disappointing Bioware as allways

Drunkenpig's Avatar


Drunkenpig
04.20.2012 , 11:10 AM | #892
So you dont get to pick the server to which you wish to transfer? So if you play with some friends, you could all end up in different servers, and the guild will be disbanded?

Drunkenpig's Avatar


Drunkenpig
04.20.2012 , 11:14 AM | #893
The only reason they seem to have picked transfers rather than mergers is to deal with the few cases where there are the same names on the servers being merged. I would deal with this by having all of them pick a new name. Or, as in Tera, allow a surname with a period between the two names. IE Drunkenpig.Oink
That coding is probably too difficult for the BW crew I guess.

Nice fix, BW.

bloomfireblade's Avatar


bloomfireblade
04.20.2012 , 11:22 AM | #894
Quote: Originally Posted by Drunkenpig View Post
The only reason they seem to have picked transfers rather than mergers is to deal with the few cases where there are the same names on the servers being merged. I would deal with this by having all of them pick a new name. Or, as in Tera, allow a surname with a period between the two names. IE Drunkenpig.Oink
That coding is probably too difficult for the BW crew I guess.

Nice fix, BW.
no i think they picked asia because its new compared to America and EU servers since when could we choose anything in TOR the game director decided s what we are allowed to do
So this server transfer is not what I expected but i said it a few months back Bioware see us the costumer as in mature we are allowed to pay but anything else they decide

arcaneguilt's Avatar


arcaneguilt
04.20.2012 , 11:42 AM | #895
So the free character transfer only available to players in Australia, New Zealand, Hong Kong and Singapore?

I thought the tagline: "Character Transfers Now Available for Asia Pacific Territories" means that ALL players from ASIA PACIFIC were eligible for a free character transfer?

Quoted from Wikipedia:
Quote:
"The Asia-Pacific region generally includes:

ASEAN+ / EAS
* Brunei
* Cambodia
* Indonesia
* Laos
* Malaysia
* Myanmar
* Philippines
* Singapore
* Thailand
* Vietnam
* China
* East Timor
* Hong Kong
* Japan
* Macau
* Mongolia
* South Korea
* Taiwan

SAARC
* Afghanistan
* Bangladesh
* Bhutan
* India
* Maldives
* Pakistan
* Sri Lanka
* Nepal

PIF
* Australia
* Cook Islands
* Federated States of Micronesia
* Niue
* Kiribati
* Nauru
* New Zealand
* Samoa
* Palau
* Papua New Guinea
* Marshall Islands
* Vanuatu
* Solomon Islands
* Tonga
* Tuvalu

Others
* American Samoa
* Fiji
* French Polynesia
* Guam
* New Caledonia
* Northern Mariana Islands
* North Korea
* Tokelau
* Wallis and Futuna"
Do EA/BW follow this standard or do they have their own definition of ASIA PACIFIC?

I've sent a ticket regarding this to the CS, but haven't got any reply yet... If they are not going to let other AsPac players have their free character transfer-- I'm done with swtor -_-
They sure picked the best time to screw around, IMO... I was torn between keeping my subscription or give swtor a rest and try for other games that coming up in May and June, but if this chance turns out to be disappointing-- I'll give this game a goodbye

arcaneguilt's Avatar


arcaneguilt
04.20.2012 , 12:10 PM | #896
Okay-- got a reply...
Quote:
Greetings [My name],

I am Protocol Droid W4-U1, Human-Cyborg Relations.

I have received your transmission regarding Oceanic transfer.

If you are not from the four countries who are eligible for the transfer, to be specific in Asia Pacific Territories, the reason why the those countries was offered for free transfer is because the game was officially launch to those countries.

For future server transfer, at this time server transfer is not a service that we offer. While this may change in the future, currently we are unable to offer assistance with character transfer requests.

While we understand the frustration this may cause, we would like to assure you that we are doing our utmost to ensure that our players have the best possible game play experience, regardless of which server they play on. As such server population balance and composition is something which we are constantly monitoring.

Thank you for your patience and understanding, and we apologize for any inconvenience this may cause. If you require further assistance with this or any other issues, please do not hesitate to contact us again.

Galactic Support is our speciality…

Sincerely,

Protocol Droid W4-U1 (aka Lester)
Star Wars: The Old Republic Customer Service
Argh I'm from an AsPac country, for Force's sake!
I'm sending another ticket now ~_~

Drunkenpig's Avatar


Drunkenpig
04.20.2012 , 12:41 PM | #897
Cant BW hire someone who can write English in a grammatically correct manner?
Or are they making fun of Asians?

bloomfireblade's Avatar


bloomfireblade
04.20.2012 , 12:57 PM | #898
Quote: Originally Posted by Drunkenpig View Post
Cant BW hire someone who can write English in a grammatically correct manner?
Or are they making fun of Asians?
no they are just noobs in everything that's their problem

Draperx's Avatar


Draperx
04.20.2012 , 01:22 PM | #899
Quote: Originally Posted by StephenReid View Post
Hey everyone, we've had some teething problems with this page earlier today but we're now seeing transfers being accepted within the system.

For those of you having issues, we apologize and we're working to get you fixed as soon as possible. We'd like to get some information from those of you with issues to help diagnose and fix things, but before that, please ensure you've cleared your browser cache, removed cookies, and tried logging into the site and checking the page on a different browser. If after those steps you're still experiencing problems, then please post in this thread with the following information:

- The originating server which you want to transfer a character from
- The name of a character on that server
- Your specific issues with the form - buttons not available, dropdowns not working, etc

Please note - we're only asking for this information to help us diagnose the issue. You will still be able to transfer other characters from other servers via this form when we resolve the issues we're seeing.
- The Swiftsure
- Wormi
- No account transfer button available

StephenReid's Avatar


StephenReid
04.20.2012 , 01:35 PM | #900
Everyone - I'd like to ask you, before posting in this thread, to please read my previous replies, especially this one.

To re-iterate: this is not the final character transfer process. We understand people's desires for other features regarding character transfer and we're working to bring as many of them to you as possible. However, complaining about the current process is ultimately futile - it is not changing.

For those of you who reside in the Asia-Pacific area outside of the initially stated four countries, after the initial character transfer process is complete we'll talk more about what can be done for you. We are not ignoring your feedback, but we must ask for your patience while we finish up the first stage of our long-term plans for character transfers.