Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

In Defense of EA/Bioware


Page 7 of 10 « First < 5 6 7 8 9 > Last »

DrSlump's Avatar


DrSlump
04.13.2012 , 05:01 PM | #61
Quote: Originally Posted by Fiveskin View Post
As paying customers of a product that is currently broken, many of you are mad at EA/Bioware. You should be. They let us down today. However, as an online software developer myself, I'd have you consider the following:
Oh yes, we should give hugs and sing Kumbaya because this is a game. >_>

Let us not forget that this is a business FIRST. If this was really all for fun, no one would be charging money for this and it would be open source to get more people to fix bugs. Don't kid yourselves into thinking that mistakes are acceptable when you're paying for a service. The complexity of the system is irrelevant to the discussion.
Kaneda # Lord Praven
Tsukihime # US-Arygos

Roechacca's Avatar


Roechacca
04.13.2012 , 05:07 PM | #62
Quote: Originally Posted by Ristle View Post
What is "Whoops, let me fix that" if it's not what you've been complaining about all thread?I would say Software is a lot harder to build than a house. When you build a house, you are building it on one bit of ground with a group of materials you know.

Software that is distributed to millions to run on millions of different PCs in different ways by different people with different understandings of software cannot be tested for.

http://www.swtor.com/community/showthread.php?p=3899809

Apology and compensation.

What more do you honestly want? Seriously?
You've have never built a house. Arguing semantics is pointless with you. That's the very definition of "HARD WORK". I know many devs suffered from carpal tunnel to bring me this game but I'm not gonna give their blood sweat and tears the time of day in which is harder work.

Roechacca's Avatar


Roechacca
04.13.2012 , 05:14 PM | #63
As for their Apology, it should be accepted in customary Star Wars fashion

http://youtu.be/Yf9Oi1wwbq0

^^^

SamuraBob_Fl's Avatar


SamuraBob_Fl
04.13.2012 , 05:23 PM | #64
Quote: Originally Posted by DrSlump View Post
Oh yes, we should give hugs and sing Kumbaya because this is a game. >_>

Let us not forget that this is a business FIRST. If this was really all for fun, no one would be charging money for this and it would be open source to get more people to fix bugs. Don't kid yourselves into thinking that mistakes are acceptable when you're paying for a service. The complexity of the system is irrelevant to the discussion.
Yes, we are paying for a service.

That said, when you have a problem with any other kind of service you buy, do you immediately lose your mind and the provider and refuse to ever do business with them?

I mean, when I have a problem with something like that, an apology and compensation renews my faith in whoever I'm doing business with, that despite being imperfect they're humble enough to acknowledge mistakes and genuinely want to make things right.
...they'd never come to see me in this dive, where bikers stare at cowboys, who are laughing at the hippies, who are praying they'll get out of here alive...

http://www.youtube.com/watch?v=bplt6CQ3MyE

Elkantar's Avatar


Elkantar
04.13.2012 , 05:26 PM | #65
i am sad that i cant flame bioware for this
this time they did something good, but well...

bmanthekid's Avatar


bmanthekid
04.13.2012 , 05:26 PM | #66
Quote: Originally Posted by DrSlump View Post
Oh yes, we should give hugs and sing Kumbaya because this is a game. >_>

Let us not forget that this is a business FIRST. If this was really all for fun, no one would be charging money for this and it would be open source to get more people to fix bugs. Don't kid yourselves into thinking that mistakes are acceptable when you're paying for a service. The complexity of the system is irrelevant to the discussion.
Your fault for falling for a game with a EA tag on it. Do you really think BW is the one rushing all this ****, get a grip. EA is one of the worst companies, period.
Less QQ More PEW PEW !!!!!!

Nebachadnezzer's Avatar


Nebachadnezzer
04.13.2012 , 05:28 PM | #67
well done post!

Turnkeys's Avatar


Turnkeys
04.13.2012 , 05:28 PM | #68
Thanks for taking the time for this. I've always been patient with devs and updates. And I think BioWare's done an admirable job keeping up with updates. And I'm frankly shocked at the extra day (and month for those qualifying). But I'm not a developer, so I appreciate you breaking it down for those who may not be as patient.
aka: C'Nevyn Agere.

Ezaviel's Avatar


Ezaviel
04.13.2012 , 05:33 PM | #69
Quote: Originally Posted by Skodan View Post
i used to defend them, then they decided to say that im not loyal and supportive of the game because i dont have a level 50, my mind has changed
The point. You missed it.
"Nisi Deus Ea Tondita Esse Velit, Ea Non Fecerit Oves"

xxWargodxx's Avatar


xxWargodxx
04.13.2012 , 05:38 PM | #70
Quote: Originally Posted by Fiveskin View Post
As paying customers of a product that is currently broken, many of you are mad at EA/Bioware. You should be. They let us down today. However, as an online software developer myself, I'd have you consider the following:

1. Software ain't easy.

2. Online software is even harder.

3. To-date EA has been VERY quick to address our concerns.

4. Bad things happen to good people (see Murphy's Law).

.
1. No, but if you hire pro's they make it look easy. Bioware are MMO amateurs and it shows. They apparently have learned nothing from previous, much more successful launches.

2. And yet, companies like Trion and others manage to pull of almost flawless launches with no game breaking patches. I'm thinking it's because they hired experienced pro's.

3. lolwut. There are game breaking bugs in this game that have been here for months. Bioware is one of the slowest responding mmo's developers ever.

4. Yeah, and really bad things happen to the totally unprepared and amateur.
Tickle us, do we not laugh?
Wound us, do we not bleed?
Wrong us, shall we not revenge?
Page 7 of 10 « First < 5 6 7 8 9 > Last »

Reply
STAR WARS: The Old Republic > English > General Discussion
Terms Archive | Privacy Policy | Terms of Service | FAQ | EUALA | Rules of Conduct | Online Safety | Contact Us
LucasArts, the LucasArts logo, STAR WARS and related properties are trademarks in the United States and/or in other countries of Lucasfilm Ltd. and/or its affiliates. © 2011-2012 Lucasfilm Entertainment Company Ltd. or Lucasfilm Ltd. All rights reserved. BioWare and the BioWare logo are trademarks of EA International (Studio and Publishing) Ltd. EA and the EA logo are trademarks of Electronic Arts Inc. All other trademarks are the property of their respective owners.