Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Should have given 30 days to everyone subbed since release

STAR WARS: The Old Republic > English > General Discussion
Should have given 30 days to everyone subbed since release

Spicerack's Avatar


Spicerack
04.13.2012 , 07:26 AM | #591
Quote: Originally Posted by freekyjason View Post
your link is irrelevant when the email claims level 50 accounts are more valued and loyal than non level 50 accounts.
You don't get it, so maybe a fresh perspective or input will help. The email doesn't mention non50's at all. We're agreed on that yes?

Because it makes no reference to people who aren't level 50, it doesn't make a comparison to them. Here's the statement again:

Quote: Originally Posted by Bioware email
You are one of our most active and valued high level players and we know you have been waiting patiently for Game Update 1.2: Legacy. To show our appreciation, check out all the great new features this update has to offer-on us. We will be adding an additional 30 days of game time to your account at no charge*. The free 30 days will appear on your account by April 24, 11:59PM CDT, April 25, 4:59AM GMT.
We can infer the following ONLY (because it is only sent to 50's):

1. Level 50 toons are highly valued and highly active
2. Bioware appreciate active level 50 players
3. This appreciation will result in 30 days free time

We can't assume anything else with just this excerpt. By your own admission the email doesn't refer to another player type, and BioWare do not use any exclusive terms i.e. replacing "one of our most" with "our most".

So Freekyjason you keep calling the other guy a troll as he is wrong, but you're making an assumption and not reading the text properly. If you can't see that then we can't help you, sorry.
Officer of Ludicrous Speed, an Empire guild on Chuundar

http://ludispeed.swtornow.com/

Janewayfan's Avatar


Janewayfan
04.13.2012 , 07:26 AM | #592
Quote: Originally Posted by Kubernetic View Post
They need to understand what loyalty is, without placing some arbitrary number on a dart board.
QFT

This is just ridiculous.

DarthRik's Avatar


DarthRik
04.13.2012 , 07:26 AM | #593
Quote: Originally Posted by Sirenn View Post
hmm well lets see how many times did you a n on 50 pay a few million credits or have entire raid weeks ruined to soa bugging out? how many times did you put end game or any game reports in to help them fix there top end content ? how many times did you suffer thru level 50 warzones being unbalanced ? you got a damn free pet and cause you didnt complete the task they are gifting for you get the half way marker. its like saying i completed some of t he quest but i looked around the area a little why dont i get the mission reward? stop beig stupid and enjoy what you are getting
when has Bioware ever said the whole point of this game was to get to lvl 50 and run engame content?

what happens if you dont like PVE and only play PVP, your not going to see that content your ************ about.

also Bioware sold this game as a journey not a ruch to the end to grind for gear like other mmos
We need RVR in this game, lets make world burn with pvp

CE

Raximillian's Avatar


Raximillian
04.13.2012 , 07:27 AM | #594
Quote: Originally Posted by Styxx View Post
Favoritism, yes, I agree fully. But it does NOT make the non 50`s "less loyal", or "less valued".

Arbitrary rule? or arbitrary criteria? Hell ya! But it does NOT make the non 50`s "less loyal", or "less valued".

In my opinion, their metrics say that they have more accounts with a lvl 50 on them than accounts without, so they are trying not to alienate them, as being the bulk of the subs number.

The wording is as neutral as it gets and you are missing a valuable information: They don`t owe you anything and therefore they are not under any obligation to apologize.

They will do whatever it will keep their boat afloat. Today it was the 50`s following a too short exclusion of a feature in a patch. Tomorrow might very well be the level 20`s.

But not today.
That's not what it implies... It's not what you say, it's how you say it... And just look at the many replies this thread has received. If it was just me that "understood" that from the message, I would say you are right! and be quiet about it. Unfortunately, from the many responses, it seems many people "understood" the message for what it implies. So it does not matter if BW had the best intentions in the world, that is not what a lot of people "understood" from it.

You are right. BW can do what they want, however, it does not mean that what they did was right. Now, they'll have to deal with it. Unhappy customers are not good customers.

IronJelly's Avatar


IronJelly
04.13.2012 , 07:27 AM | #595
As I said in the other thread, I reported it, and I hope other people will do the same. just press the 'help' button on the top-right of your window, then press the account issues link on that page and shoot them a quick email.

It gets their attention faster than the forums do, from what I've seen, and more reports might convince them that they need to address it.
I am a Farker. What that means to you is that I speak my mind. If the above post was offensive to you for any reason, be glad that I won't even know if you ignore me. Welcome to the internet.

Styxx's Avatar


Styxx
04.13.2012 , 07:27 AM | #596
Quote: Originally Posted by freekyjason View Post
im not allergic to wiki, its just what you are linking isnt relevant.it is for the mistake all are making - one does not make the other true.

read, learn, read some more.

the FACT that only character acounts level 50 got these emails, thats what makes it so. do you get that? how can i make it clearer to you. those emails said to a person they were the most valued and loyal customers, purely because they had a level 50 character.those emails say "ONE OF OUR MOST".. not the most...

your wiki link is IRRELEVANTit points out that if you adress the 50`s as "one of our most loyal", it does not automatically make non 50`s not loyal

what level is your toon on the PTR btw?don`t have one same question i put to the other guy yet to answer. mine is 46. how much bug hunting have you done? how many beta phases were you in (aside from the freebies)? how many bug reports did you submit?I don`t have to. They have paid beta testers that are under contractual obligation to do so. The less paid / sized team, the more bugs make it into the final client, which will cost them subs. I will not pay with my own money to beta test for a Company. It is the other way around, usually.

your link is irrelevant when the email claims level 50 accounts are more valued and loyal than non level 50 accounts."one of our most".. not "the most" as you are trying to imply.. at least quote in full... we are second class accounts, yet some of us have put an incredible amount of work into the game and the communtiy, just a bit less into our characters.

bite me and troll elsewhere
there... can we be friends now?

Sethbacca's Avatar


Sethbacca
04.13.2012 , 07:27 AM | #597
Here's what I don't get, the argument from the camp saying that "The 50s deserve it due to lack of endgame content" are completely missing the fact that there are 7 other classes to play each of which has a full storyline. People have known for months that Legacy was coming and one would think that the hardcore people they're trying to keep would be leveling alts to take advantage of buffs etc. To say that level 50 people had no content to play is a total fallacy.

My money paid to Bioware so far :
SWTOR CE - $150
4 Months @ $15
_______________
$210


Money paid to Bioware of someone who leveled to 50, bought the regular edition, and only played for a month and then resubbed this month for the 1.2 patch and who is also getting the free 30 days. ~$75-90 (I'm throwing an extra month in just to boost the amount).

Money is loyalty, subscription time is loyalty. An arbitrary level that one can hit in a week by having absolutely no life is not loyalty.

Once again, those that say that the 50s deserve it due to lack of content are completely ignoring that there are 7 other classes to play each of which would feed into buffs for their primary character once legacy hit. It's just stupid.
¶█╬╬╬╬╬╬°¯°█|{█████████OBSCURRUM TORRENS██████████████ị

Fuzzytoad's Avatar


Fuzzytoad
04.13.2012 , 07:29 AM | #598
Quote: Originally Posted by Agarwaenn View Post
This last group of people are who the free month was aimed at. BW's piss poor PR department just messed up the wording of the press release. Of course BW does not equate their most loyal customers with just people who have level 50s. They like everyone's money equally, and want to continue to get your money. They just messed up in the way they tried to spin who the free month was really for.
We know that.

We understand that.

Many of us don't even care about the 30 days. We just want BW/EA to be honest about it and rectify the situation. It doesn't require a staff meeting or another PR stunt.

The longer they take to address this, the more it feels like they really do consider the players with level 50s more valuable and loyal than everyone else.

pmeeps's Avatar


pmeeps
04.13.2012 , 07:29 AM | #599
i think it's a bummer. i've been subbed since January but i've yet to (quite) hit 50 with any character. that doesn't mean i haven't supported the game, even in spite of its shortcomings.

Loraptwo's Avatar


Loraptwo
04.13.2012 , 07:29 AM | #600
I really never say much i just read with other post but i have to say this is retarded. so the guy that made it to lv 50 in one month and leave the game and sign up again i get 30 days free but me that i have the deluxe ver of the and been paying the monthly fee since day one even tho i been busy with life and other bioware game like mass effect 3 to get to 50 i get d$%k over. it just retarded