Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Should have given 30 days to everyone subbed since release

STAR WARS: The Old Republic > English > General Discussion
Should have given 30 days to everyone subbed since release

Alcarinn's Avatar


Alcarinn
04.13.2012 , 01:48 PM | #1601
Quote: Originally Posted by TaramCaldar View Post
It's an issue of 'perception'. When you say one class of customer is 'our most valued customers' that automatically implies that anyone else is less valued.

It's just bad form to word the reward that way when they had to know it would rub anyone who didn't have a 50 but had been playing since release (or before) the wrong way.
It tells one class of customer is ONE OF OUR MOST VALUED..... ONE ONE ONE

The other class of valued customers are you.

So you want that Bioware that sends EMAIL spam to EVERYONE WHO IS SUBSCRIBED that ''YOU ARE ONE OF OUR MOST VALUED CUSTOMERS''

Gz this shows signs of childish behaviour... if my brother has lollypop i want to if my mom tells my bro he is good looking i will bang the wall so they notice me and tell me i look good too.

sigh children are hard to please
The community OWN merge
For more information visit http://www.swtor.com/community/showthread.php?t=359784
Spread the Word!!!

ekwalizer's Avatar


ekwalizer
04.13.2012 , 01:48 PM | #1602
Here is exactly what the email says if you DIDN'T get it:
///////////////////////////////////////////////////
You are one of our most active and valued high level players and we know you have been waiting patiently for Game Update 1.2: Legacy. To show our appreciation, check out all the great new features this update has to offer-on us. We will be adding an additional 30 days of game time to your account at no charge*. The free 30 days will appear on your account by April 24, 11:59PM CDT, April 25, 4:59AM GMT.
As an added bonus, we will be awarding all active subscribers an in-game Legacy reward, the Legacy Tauntaun Ram Pet**, as our way of saying thanks for your support. The Tauntaun Ram Pet will be delivered to you via in-game mail by April 24, 2012, 11:59PM CDT/ April 25, 2012, 4:59AM GMT.
/////////////////////////////////////////////////

No where in there does it say players without level 50 toons are inferior. No one ever said that you weren't a valued customer.

If you didn't make it to level 50 in FIVE months, that was your decision period.

And another thing. This most certainly isn't an apology for lack of end game content:

-Ilum dailies, Belsavis Dailies and when the servers come back up Corellia

dailies.

-HM/NMM: BT, BP, Fy, D7, BoI, FE, KUS and when the servers come back up Lost

Island. Also Story Mode for BoI, FE, KUS and LI.

-Story, HM/NMM(?): EV, KP and when the servers come back up EC.

-I can't think of a single MMO that was released with nearly this much End Game
Content - or had it within 5 months of release. Most are released with NO "raids" and get one in the first mega-patch, often you have to wait for an expansion pack

-If you can do all of the above in one gaming day, I applaud you. However, that puts you into a miniscule minority of gamers. And quite frankly if the entire population of that minority unsubscribed it would not even be a drop in the bucket of subscriptions.

-MMOs are about repeated content at max level. No Dev team or game producer can keep
up the pace of players devouring content.

-This game, specifically, is story driven. You knew that when you subscribed.
If you didn't see that their intent was for you to experience one story from
eight different perspectives then perhaps this isn't the game for you.

-There is also Companion Affection, Crafting and Level 50 PvP.
Let this sink in, this game is Free to Play, boasts one of the most popular IPs on the planet and yet 76.47% of the servers are empty.

tselliott's Avatar


tselliott
04.13.2012 , 01:48 PM | #1603
LOL, This is especially disappointing since my main is lvl 49 and has been over half way to 50 for a while and also have several other characters that are mid level. I very much agree that the 30 days should have gone to ALL Founders. Really it's not as much of a financial reason but the principle of it all considering the announcement.

Holden_Dissent's Avatar


Holden_Dissent
04.13.2012 , 01:48 PM | #1604
well you guys can feel better. I didn't get an email and I have 2 lvl 50s. Account is currently active as well.

Oh well.

Qaoz's Avatar


Qaoz
04.13.2012 , 01:49 PM | #1605
Quote: Originally Posted by arbehrends View Post
By all means, don't reward people who have paid the longest, reward people who leveled the quickest. Makes sense to me, can I work at BW?
Only if you promise to deliver more of these fun contests.

Next, everyone with brown eyes gets a free month! And the ladies get a live-size statue of me.
If only I'd hit spacebar more often...

arbehrends's Avatar


arbehrends
04.13.2012 , 01:49 PM | #1606
Quote: Originally Posted by Rebornlos View Post
Except you arent paying an extra $15 next month. you arent paying $30 for your monthly sub, you're just paying your regular $15
that the 50's aren't paying....

Urkanan's Avatar


Urkanan
04.13.2012 , 01:50 PM | #1607
I support goosefeeding troll threads
If we insist in calling ourselves casual players, we need to accept that there is a downside to it: Hardcore players will always look cooler, be stronger, play better and in general win more often than we do

Pekish's Avatar


Pekish
04.13.2012 , 01:51 PM | #1608
Quote: Originally Posted by ekwalizer View Post
FIVE months

it amaze me the lack of understanding about TIME

21 december
21 jenuary
21 february
21 march
21 april

LESS THEN 4 month we are at 3 month and half a little more

Raximillian's Avatar


Raximillian
04.13.2012 , 01:51 PM | #1609
Quote: Originally Posted by Ghredok View Post
And I completely agree with you on that. I got that reward. And even I was rather bothered by how it was worded when I got it. Believe me, I am not defending how it was done. But I do acknowledge the reasoning behind it.
I understand what they did as well, but the way they did it was simply way off. If they had said that they are going to award the patience of the people that have been 50 for a while without a lot of new content coming out, then that's fine. It's clear why they are awarding some, and not others. But the way they delivered the prize is for the valued and loyal customers... But only lvl 50 ones...

So yeah, I can understand the reason, and I have no problem with the prize given, grats to all that received it (I got it as well). But I'm still crying foul on this one, because the delivery of the message gives a negative perception to a lot of people. They should have seen it coming a mile away... I saw it immediately as soon as I read the news message...

Can it be fixed? I'm sure it can, somehow. Will they fix it? No idea... Do they perceive it as a problem? I certainly hope they do...

Ghredok's Avatar


Ghredok
04.13.2012 , 01:51 PM | #1610
Quote: Originally Posted by rhirne View Post
Some people are not taking the time to read what others are saying I'll keep this short

You guys are whinning over $15. Get over it! = FALSE!!

The majority are NOT mad about the 30 free days. The majority are mad becasue BW has just stated we are less valued as a customer.

1. You played for 3 days (early access) and got to level 50 then un-subbed. Then you hear about 1.2 so you re-subbed on April 12 at 8 AM. You now are considered a most valued player and get 30 free days and STILL haven't payed BW a single penny.

2. You just bought the game 5 days ago. You pwr-lvld to 50. You now are considered a most valued player and get 30 free days and STILL haven't payed BW a single penny.

3. You started playing and before your 30 days was up, you un-subbed. You now get 7 (SEVEN) FREE DAYS

4. You have been playing since game testing and have had an active subscription, you get NOTHING - NOTHING I have the free 30 days, I have been playing since the open beta. Maintained active sub the whole time.


You guys do know you get a pet that no one else can. That is giving you something = FALSE!!



What are we getting that no one else is getting? Just have an active account by April 21 and you get the pet.



Lvl 50 players (most valued players), people who unsubbed, and people who don't even have an account have more value over people who have been here since before day 1 - in BW's own words.
My response in yellow. This is an issue with a poorly worded email and everyone taking issue on a level concerning it. That is the main focus. Everything else is being muddled in because of insecurity/entitlement issues.
Quote: Originally Posted by HillTheHut View Post
I read to this point, then punted my monitor, waited til ten o'clock for micro center to open purchased a new monitor and then hunted this thread down re-read to the above quote again posted this reply and then again punted my monitor.