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Remove the Security Questions and Answers.

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Remove the Security Questions and Answers.

Chloic's Avatar

12.17.2011 , 12:15 AM | #1
At the very least, allow me the option to disable it.
I have played MMO's since '99 and have only had an account hacked *once*...due to my email account being compromised (damn you midget pr0n!). I do not want to answer a security question every time I log in, my password is secure enough. I sure as hell don't want to be locked out of my account because I'm being asked a question that I never even selected over, and over, and over, and over...

I've been on hold with customer service for 2 hours 38 minutes. If they are that deep in it, I'm thinking we won't see resolution for some of these issues for a few days.

SoftballDad's Avatar

12.17.2011 , 12:31 AM | #2
Amen; total nonsense. It sure is fun sitting on hold all weekend. Great way to enjoy yourself.

Xytek's Avatar

12.18.2011 , 09:25 AM | #3
Agreed! and im still on hold...

Ticket# 1069398

Ankhalgon's Avatar

12.18.2011 , 09:33 AM | #4
REmove that security feature...or do not repeat the same question when the user failed at the first attempt....maybe you can try to change the question when the user ask to change password.

Seriously 5 question/awnser.... even a bank acount dont ask that much