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OK, i'm ready to give up

First BioWare Post First BioWare Post

sleyes's Avatar


sleyes
04.09.2012 , 05:31 PM | #1
Seriously - the (formerly intermittent) lag issue is making the game unplayable.

This is not a problem with my connection - my router, network, wireless are all working. I can tab out and access the internet fine. I can even access Bioware support ticket WHILE I AM "LAGGED"

So far, i have only gotten the "do all this crap that requires you have a degree in computer science" response.

Seriously - I have tried to follow those instrucitons, but there is no way (that i can find) to "REPLY" to the ticket - it is closed as soon as i read it.

PLEASE TELL ME WHAT TO DO.

Speire's Avatar


Speire
04.09.2012 , 05:42 PM | #2 This is the last staff post in this thread.  
Hi sleyes,

If you have been given instructions in a ticket to provide reports such as a DxDiag or a trace route, you do not need to be playing the game in order to make these reports.

You should follow the instructions given and send the results to support@swtor.com.

Thanks for your understanding.

Speire | Bioware Customer Service - Forum Support