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SWTOR Security Key app

First BioWare Post First BioWare Post

discustank's Avatar

04.03.2012 , 10:01 AM | #1
I am using my dads account because i can dont log in. I downloaded the swtor Security Key app entered the serial number and it worked fine. then 3 mouths later i deleted the app to make more room on my ipod. then i could'nt go on star wars so i reinstalled it but you need the serial number to get the Security Key But you can't get the serial number without logging into the star wars website. i can't log onto the website without the Security Key. what do i do?

from jack bishop

Beesodd's Avatar

04.03.2012 , 10:05 AM | #2 This is the last staff post in this thread.  
Greetings Jack,

You will need to have the old Security Key removed from your account, by calling our phone support. You then will be able to add a new key(or play without adding a key, should you choose not to do so).

If you are not in an area which has free calls, you may wish to use a VOIP service.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.